Managing Baylor's Campus Recreation and Fitwell Instagram accounts

• Managed 4 camp counselors per week during summers when promoted to head counselor • Ran all safety precautions such as fire drills, evacuations, reported emergency efficiency to management directly

• Continued growing my customer service skills by adapting to situations that would arise with children’s parents • Got hired to continue working throughout the school year in two new positions at the location

• Gained skills working with elementary aged children in a professional setting • Learned importance of becoming a role model and remaining professional

• Took approximately 10-20 phone calls per shift with customers and handled the first customerinteractions when entering the restaurant • Managed restaurants’ wait-time and customer wait list, directed customers to open seating throughout the restaurant • Handled all customer complaints and reviews, acted with manager to address customer concerns • Learned and mastered Point of System (POS) skills