Taylor Greene-Jackson Email & Phone Number

Huntsville, Alabama, United States

San Antonio, Texas, United States

• The primary responsibility is to provide friendly, efficient, accurate and responsive service to create a memorable experience for our customers. Describe menu items, assist customers in making food and beverage.
• Work as part of a team and help fellow employees at every opportunity to ensure a memorable experience for our customers is consistently provided
• Treat customers in a respectful, courteous and equitable manner
• Welcome and greet customers
• Inform customers of seasonal specials and/or menu changes
• Answer questions regarding the menu, food/beverage preparation, recipe ingredients, allergens, etc.

San Antonio, Texas, United States

Duties of this position include guest service, suggestive selling, delivering food, money reconciliation and providing a positive experience for the guest. You must have excellent communication skills, the ability to multitask and to work with others as a team in a fast-paced environment.

• Responsible for providing a high-caliber experience and ensuring customer satisfaction.Some of my duties include:
• Providing a welcoming phone greeting, knowledge of and ability to convey product information, processing payments, and providing an accurate estimate of delivery time for all call in orders.
• Successfully solve customer problems when mistakes are made with orders and payments, to ensure customer satisfaction.
• Thriving in a high volume environment, occasionally serving 250+ guests per shift, while exceeding the customers expectations.
• Assess customer needs & preferences in order to offer or recommend the best products or services
• Repeatedly praised by kitchen and bar staff for clearly communicating guest orders, preferences and special requests to minimize confusion, send-backs, and delays.

Nashville, Tennessee, United States

• Handled over 50+ customer interactions per day by providing service that was friendly, detailed, personalized, and polite.
• Instructed staff on how to handle difficult and complicated sales with efficiency & accuracy.
• Directed and supervised 5+ employees engaged in sales, inventory-taking, reconciling cash receipts, or in performingservices for customers to ensure the best customer experience.
• Monitored team safety and protected both employees & customers from harm with strict requirements over piercingequipment use and other areas of concern.
• Opened and closed cash registers; performing tasks such as counting money, separating charge slips, coupons, andvouchers, balancing cash drawers, and making deposits.
• Met regularly & collaborated with department leaders to update policies and improve team performance.

Nashville, Tennessee, United States

• Handled over 50+ customer interactions per day by providing service that was friendly, detailed, personalized, and polite.
• Instructed staff on how to handle difficult and complicated sales with efficiency & accuracy.
• Directed and supervised 5+ employees engaged in sales, inventory-taking, reconciling cash receipts, or in performingservices for customers to ensure the best customer experience.
• Monitored team safety and protected both employees & customers from harm with strict requirements over piercingequipment use and other areas of concern.
• Opened and closed cash registers; performing tasks such as counting money, separating charge slips, coupons, andvouchers, balancing cash drawers, and making deposits.
• Met regularly & collaborated with department leaders to update policies and improve team performance.

Huntsville, Alabama, United States

• Supported over 30 walk-in customers a day with technical issues, billing inquiries, and sold the benefits of MPCS products and services.
• Recognized by management and customers for providing exceptional customer service, then advanced from customer associate to a store manager with 10+ employees.
• Coordinated inventory control, receiving, merchandising & store maintenance as needed every week.
• Monitored all aspects of day-to-day operations, including organizing customer interaction logs and entering customer data.
• interviewed, hired, trained, mentored, and performed employee performance evaluations.

Huntsville, Alabama, United States

• Supported over 30 walk-in customers a day with technical issues, billing inquiries, and sold the benefits of MPCS products and services.
• Recognized by management and customers for providing exceptional customer service, then advanced from customer associate to a store manager with 10+ employees.
• Coordinated inventory control, receiving, merchandising & store maintenance as needed every week.
• Monitored all aspects of day-to-day operations, including organizing customer interaction logs and entering customer data.
• interviewed, hired, trained, mentored, and performed employee performance evaluations.

Huntsville, Alabama, United States

• Assisted Store Manager is all aspects of daily shift management, including customer relations, inventory control, procedural task and paperwork, and visual merchandising.
• Demonstrated composure, patience, empathy, and strong communication skills to resolve customer problems escalated to management
• Over saw the scheduling of shifts for approximately 10 employees
• Promoted within 5 months.