AFGE, the largest federal employee union representing 700K+ government workers, both in the US and overseas.- Managed a $4M annual budget, leading a team of 3 managers, 15 staff, and consultants to deliver IT services for 350+ internal users across 12 locations and develop applications for 350K+ global members.- Drove technical strategy, including architecture, project portfolios, software development initiatives, cloud adoption, data strategy, and security measures to create a service-centric, results-oriented culture.- Established a NIST 800-53-based Information Security program, implementing policy, governance framework, two-factor authentication, identity federation, SOC/SIEM systems, and enhanced system architecture.- Led the implementation of AFGE E-Dues, a scalable membership payment platform, designed to support up to $8M in MRR. Currently reached $1M MRR adoption level.- Contributed to SaaS product architecture and operations, managing 70+ server instances, networks, and security services.Previous Roles:IT Manager (2008-10): Supervised 8 IT staff, consultants, managed budgets up to $2M, maintained 100 servers, and led software development and IT operations teams.Network Administrator (2006-07): Managed 5 IT employees, consultants, oversaw a $1M annual operations budget, data center build-outs, CRM selection, and supported 250+ users across 12 sites.

Providing managed IT services in the Washington, DC market, acting as a virtual CIO for clients across various industries, and playing a key role in technology and business strategy, while actively involved in all technical initiatives.- Managed technical projects, processes, and client relationships, serving as a strategic IT security leader for both the company and its clients.- Partnered with the President on staffing, business development, and logistics, working with international team members across Bolivia and Peru.- Advised clients on technology solutions and documented their requirements.- Developed and supported multi-tenant architecture, catering to diverse organizations' information processing needs.- Oversaw system performance and stability, proactively identifying and resolving complex issues within Windows and Linux-based environments to ensure optimal operations and minimize downtime.Previous Role:Consultant (2007-2013): Led technical project management for installations and migrations, including Windows Server, SBS, VMWare Server, firewalls, and Exchange. Promoted to CTO thereafter.

Nortec is a managed services provider offering cloud services to clients in the Mid-Atlantic region.