Department of Engineering EducationEAS 360 Technical Communication

Podcast producer: The Midnight Freight Broker Podcast episodes 1 - 26.Social media manager: Buffer account management; posted twice daily, regularly engaged with followers, increased LinkedIn following. Digital content creation: blog management (organized guest blog posts with other employees), PR, eBooks for lead gen, sales enablement materials for agents.Email: Onboarding campaigns, quarterly newsletters, weekly fuel updates, assisted recruiters and agents with setting up their… Show more Podcast producer: The Midnight Freight Broker Podcast episodes 1 - 26.Social media manager: Buffer account management; posted twice daily, regularly engaged with followers, increased LinkedIn following. Digital content creation: blog management (organized guest blog posts with other employees), PR, eBooks for lead gen, sales enablement materials for agents.Email: Onboarding campaigns, quarterly newsletters, weekly fuel updates, assisted recruiters and agents with setting up their email campaigns. Show less

• Work with executive level management to create roadmaps for initiatives and set milestones to measure progress, completion, and success.• Create and curate quality industry-specific content to inform and/or entertain, generate leads, and engage our partners in discussion via blog comments and/or social media platforms.• Collaborate among interdepartmental teams and create systems to improve cross-team communication, ensure document accuracy, and encourage group ownership of… Show more • Work with executive level management to create roadmaps for initiatives and set milestones to measure progress, completion, and success.• Create and curate quality industry-specific content to inform and/or entertain, generate leads, and engage our partners in discussion via blog comments and/or social media platforms.• Collaborate among interdepartmental teams and create systems to improve cross-team communication, ensure document accuracy, and encourage group ownership of projects.• Conduct market research to identify strengths and gaps in company sales enablement materials, web content, and technology compared to our competitors, and present findings to executive-level management.• Launch campaigns and adjust delivery according to statistical data to encourage subscriber engagement and strengthen unqualified leads.• Track and evaluate progress of department initiatives and present quarterly progress and results to stakeholders.• Works well both in teams and unsupervised. Show less

Content Creation

Department of English ENG 105 Writing and Rhetoric

Lecturing for the College Writing Program (CWP)Creating, implementing, and executing a college classroom curriculum that meets the learning outcomes for Buffalo State. Through the use of lesson plans, class discussion, and write-to-learn assignments, I'm working with my students to improve their rhetorical and metacognitive skills to apply to their other classes and beyond.

Courses Taught: ENG 110: Writing IENG 210: Writing II: Writing Across the Disciplines• Received a Certified Distance Educator Award, presented for exemplary faculty development during the 2016 school year• Blackboard Black Belt Level Certification: completed all of the White, Green, and Black Belt courses required for earning the Blackboard Black Belt• Created course curriculum, lesson plans, and instruction documents for best learning outcomes• Emphasized… Show more Courses Taught: ENG 110: Writing IENG 210: Writing II: Writing Across the Disciplines• Received a Certified Distance Educator Award, presented for exemplary faculty development during the 2016 school year• Blackboard Black Belt Level Certification: completed all of the White, Green, and Black Belt courses required for earning the Blackboard Black Belt• Created course curriculum, lesson plans, and instruction documents for best learning outcomes• Emphasized collaboration and teamwork through in-class assignments and discussion• Daily writing exercises to stimulate creative problem solving, critical thinking, and practice writing skills• Communicated clearly through emails and learning management systems• Organized individual conferences both in person (office or conference room) and remote (Skype) with agendas, goals, and clearly defined outcomes• Regularly assessed perceived teaching success through anonymous student feedback from Google Form surveys• Focused on student success• Concurrently maintaining role as English Education Program Assistant to Dr. Danielle Lillge Show less

• Assisted Dr. Danielle Lillge with the reorganization of the English BSEd department• Awarded Master Advisor status in recognition and appreciation for completion of an intensive advisor development program and continuing service to Missouri State University.• Contributed to the conceptualization and implementation of a streamlined management systems for ~150 English BSEd, MSEd, and Post Bac students• Collaborated on the creation of and currently maintain an Eng BSEd specific… Show more • Assisted Dr. Danielle Lillge with the reorganization of the English BSEd department• Awarded Master Advisor status in recognition and appreciation for completion of an intensive advisor development program and continuing service to Missouri State University.• Contributed to the conceptualization and implementation of a streamlined management systems for ~150 English BSEd, MSEd, and Post Bac students• Collaborated on the creation of and currently maintain an Eng BSEd specific Blackboard Community page for program students• Organized practicum placement for students and managed cooperating teacher relationships• Supported and implemented the successful launch of group-hybrid advising sessions for all undergraduate Eng BSEd students• Created a database of boiler-plate templates for advising notes and emails for a variety of situations that occur during higher education• Synthesized survey data into easy to understand information for department presentation• Managed and problem-solved advising questions for students• Conducted prospective student meetings and created department specific marketing material for take-aways • Lead new student advising sessions via Google Hangouts during summer break while faculty was on sabbatical• Received the 2016 Missouri State University Excellence in Advising: Graduate Student Contribution Award for performance as staff advisor in the English Education program Show less

I write small contributing pieces (around 700 words) over several differing topics on a monthly basis. The articles center around the readership for the Ozarks and surrounding areas.See articles in the profile publications below

Brands and Vendors managed: VivotekMobotixACTiPanasonicGrandstreamDigiumSangomaXorcomSwitchvoxPattonAdtranAastra• Blog content management with high returns of community engagement. • SKU management and content updates for organic SEO. • Onboarded new brands and managed those global vendor relations.• Created training materials for employees.• Represented company at industry conferences.

Brands and Vendors managed: MobotixACTiVivotekPanasonicGrandstream• Rebooted the IP Surveillance department through catalog and vendor management; organic/paid SEO.• Actively participated in project management.• Increased revenue by ~$300K in less than 3 quarters.• Created internal training materials.

• Email and phone customer service. • Documented the customer service department’s processes and procedures; immediately promoted to marketing dept. the following quarter.• Organized company events such as Riverkeeper, Chase Corporate Challenge, and Waldfest with responsible transportation.