Taylor Harmeyer Email & Phone Number

Remote

-Manage complex implementations of complex ERP software for strategic, enterprise, & small-medium sized accounts through system configuration, data collection, user training, and process development-Consult and train on job & equipment related costing and profitability best practices-Provide ongoing to support to clients via continuing education, efficient.

CO/UT Market Area

-Implement and oversee adoption of new technology within collection operations systems.-Work with operations to develop better, cost effective, and more efficient processes to be utilized in the field. -Facilitate and design complex re-route projects with sites to improve site efficiency, DOT weight compliance issues, and create engineered targets site.

Colorado/Utah Market Area

-Implement, educate, and troubleshoot new technology projects throughout the Colorado and Utah market areas. Projects include electronic DVIR forms, Fastlane Disposal Integration, Load Manager Weight Data Systems, and Rehrig Container Tracking Systems.-Improve sequence compliance to above 90% by educating and working with drivers, centralized dispatch, and.

Greenwood Village, CO

• Provided clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data as well as communicating with fleet drivers.
• Supervised staff of 15 dispatchers, ensuring smooth team work and operation
• Troubleshooting and resolution of safety, service, and operational issues.
• Created, distributed, and closed-out customer tickets on a daily basis.
• Maintained and distributed department related information on a daily basis.
• Communicated with supervisors and managers about operations and/or dispatch issues.

Greenwood Village, CO

-Organize service solutions of industrial roll off boxes for the greater Phoenix area. -Maximize driver efficiency through haul matching and analyzing customer data.-Communciate daily service plans with site managers and drivers.-Collaborate with dispatchers and customers to ensure proper truck service and maintenance.

Chicago, IL

• Quickly create and develop freight transportation solutions based on customer requests
• Communicate details of customer requests to freight carriers to ensure solutions are properly executed
• Analyze information in Rocket CRM to improve the level of personalization and support to individual customers
• Manage any potential issues a customer or carrier may encounter and provide them with a timely, cost-effective solution
• Collaborate with a team of eight carrier support representatives to achieve quarterly revenue goals and guarantee customer approval
• Provide consistent support by following up regularly with freight carriers via phone and email

The Union Bar

• Assisted in advertising and promotion for special events such as concerts, Greek socials, and university functions
• Educated students on controversial legislation issues and promoted local voter registration for the “Vote No to 21” campaign
• Upheld a high standard of customer service in a fast paced working environment
• Trained new employees on efficient work procedures and service expectations

Coralville, IA

• Analyzed Iowa Department of Natural Resource documents in order to obtain private well contamination data
• Utilized GIS and Excel software to assign public water sources to properties in 99 counties within state of Iowa
• Developed knowledge on municipal record keeping processes and data recording techniques

Bensenville, IL

• Designed electrical control panels for shipping by constructing custom wooden support frames based on customer preferences
• Cooperated with 30 employees to meet client specifications, complete projects, and personally delivered products to 12 client facilities
• Performed basic supply shipping and receiving duties and communicated directly with transportation coordinators to complete shipments