Taylor Simmons Email & Phone Number

Arlington, Virginia, United States

- Completed over 100 military funerals and retirement ceremonies in Arlington National Cemetery.- Displayed precision and attention to detail by maintaining uniforms within standard.- Coordinated logistics and resource management for field operations, optimizing supply chains and equipment maintenance.- Maintained accountability of equipment worth in excess of $1M, ensuring complete serviceability and readiness during multiple training exercises.

Vicenza, Veneto, Italy

- Trained with over 10 international partners across Europe and Africa to develop warfighting and defense capabilities.- Led a team of three soldiers in high-stress environments, ensuring mission success and operational efficiency within the organization.- Consistently ranked as a top leader across the organization on annual evaluations.- Led fire team during multiple complex training exercises with allied forces.- Implemented innovative problem-solving strategies in high-pressure situations, leading to successful mission outcomes.- Maintained accountability of equipment worth in excess of $1M, ensuring complete serviceability and readiness during multiple training exercises.- Led post-mission analysis sessions, identifying areas for improvement and implementing corrective actions for future operations.

Rochester, New York, United States

- Diagnosed and troubleshot hardware, software and network issues.- Used ticketing systems to manage and process support actions and requests.- Served as bridge between customer and development team, leading to improvement projects developing products that improved organization as a whole.- Managed high levels of call flow and responded to technical support needs.- Responded to customer inquiries and provided technical assistance via Zendesk and Webex.- Maintained and updated software documentation.