Taylor Isom Email & Phone Number

Ellettsville, Indiana, United States

• Develops, monitors, and updates Person-Centered Support Plans for 70+ clients, designed to address the safety, social, functional, and medical needs within the community in accordance with state and federal regulations• Facilitates face-to-face assessments to ensure appropriate services, level of care, and funding under the Indiana Aged and Disabled Medicaid Waiver, CHOICE program, Social Services Block Grant (SSBG), and Title III program• Assists with planning, facilitation… Show more • Develops, monitors, and updates Person-Centered Support Plans for 70+ clients, designed to address the safety, social, functional, and medical needs within the community in accordance with state and federal regulations• Facilitates face-to-face assessments to ensure appropriate services, level of care, and funding under the Indiana Aged and Disabled Medicaid Waiver, CHOICE program, Social Services Block Grant (SSBG), and Title III program• Assists with planning, facilitation, advocacy, collaboration, and monitoring of the needs of each individual to promote seamless, integrated, coordinated care, while discovering strengths, needs, goals, and preferences• Serves as a liaison between clients, their multidisciplinary care team, community resources and adult protective teams• Maintained timely and accurate documentation and incident reporting• Acts as an advocate to preserve client rights and maintain client confidentiality Show less

Columbus, Indiana

• Managed a caseload and schedules for over 80+ clients and 90+ Home Health Aides to ensure the delivery of quality homecare services • Sourced, interviewed, hired/ terminated, oriented, placed and read TB tests for all external staff • Taught weekly CPR classes to internal and external staff to continue licensure• Communicated effectively with clients, staff (internal/external), and community resources to maintain proper healthcare coordination• Responded to client referrals… Show more • Managed a caseload and schedules for over 80+ clients and 90+ Home Health Aides to ensure the delivery of quality homecare services • Sourced, interviewed, hired/ terminated, oriented, placed and read TB tests for all external staff • Taught weekly CPR classes to internal and external staff to continue licensure• Communicated effectively with clients, staff (internal/external), and community resources to maintain proper healthcare coordination• Responded to client referrals and completed client admissions in the home• Utilized healthcare software to accurately create monthly schedules, input client/employee data, and develop weekly reports Show less

Bloomington, Indiana Area

• Anticipated customer needs and happily guided customers through the process of finding their ideal style to ensure customer satisfaction• Guided coaching and instruction of team members on assigned shifts by monitoring goals and providing feedback to develop top performing employees• Maintained a clean, organized inventory and curated displays of rotating seasonal product• Meticulously handled POS system transactions including all types of tender to ensure seamless and adequate… Show more • Anticipated customer needs and happily guided customers through the process of finding their ideal style to ensure customer satisfaction• Guided coaching and instruction of team members on assigned shifts by monitoring goals and providing feedback to develop top performing employees• Maintained a clean, organized inventory and curated displays of rotating seasonal product• Meticulously handled POS system transactions including all types of tender to ensure seamless and adequate cash flow• Supported Store Manager in the supervision of employees including creating work schedules, monitoring sales transactions, and continued enforcement of company policies and safety standards Show less

Evansville, Indiana Area

• Provided companionship and psychosocial support to hospice patients and their families• Acted as a liaison between patient and hospice staff to communicate need• Coordinated community outreach events including executing the memorial event, A Butterfly to Remember• Assisted hospice Chaplin and Bereavement Coordinator with the bereavement support program (prepared educational mailings, completed documentation, and filed client medical records) • Served as a respite caregiver to… Show more • Provided companionship and psychosocial support to hospice patients and their families• Acted as a liaison between patient and hospice staff to communicate need• Coordinated community outreach events including executing the memorial event, A Butterfly to Remember• Assisted hospice Chaplin and Bereavement Coordinator with the bereavement support program (prepared educational mailings, completed documentation, and filed client medical records) • Served as a respite caregiver to provide a break for patient’s family members Show less

• Collaborated with students of diverse backgrounds in university writing center to offer feedback on the following: brainstorming, drafting, editing, proofreading strategies, citing (MLA and APA), and providing resources to improve writing quality.

Evansville, Indiana

• Engaged with customers, listened to them actively, and also observed non-verbal cues to anticipate their service needs• Provided information such as fabric, washing instructions, style, price, fit to influence the customer’s purchase decision• Maintained store floor standards by organizing product to ensure visually-pleasing sections and restocking items promptly to ensure the optimal customer experience• Keep the designated store sections clean, including putting all clothes in… Show more • Engaged with customers, listened to them actively, and also observed non-verbal cues to anticipate their service needs• Provided information such as fabric, washing instructions, style, price, fit to influence the customer’s purchase decision• Maintained store floor standards by organizing product to ensure visually-pleasing sections and restocking items promptly to ensure the optimal customer experience• Keep the designated store sections clean, including putting all clothes in order, folding them, and keeping them in their right positions• Managed fitting rooms by assisting customer inquiries, organized fitting rooms and placed clothing back on the rack. Show less