Taylor Isom Email & Phone Number

Ellettsville, Indiana, United States

• Develops, monitors, and updates Person-Centered Support Plans for 70+ clients, designed to address the safety, social, functional, and medical needs within the community in accordance with state and federal regulations
• Facilitates face-to-face assessments to ensure appropriate services, level of care, and funding under the Indiana Aged and Disabled Medicaid Waiver, CHOICE program, Social Services Block Grant (SSBG), and Title III.
• Assists with planning, facilitation… Show more
• Assists with planning, facilitation, advocacy, collaboration, and monitoring of the needs of each individual to promote seamless, integrated, coordinated care, while discovering strengths, needs, goals, and preferences
• Serves as a liaison between clients, their multidisciplinary care team, community resources and adult protective teams
• Maintained timely and accurate documentation and incident reporting

Columbus, Indiana

• Managed a caseload and schedules for over 80+ clients and 90+ Home Health Aides to ensure the delivery of quality homecare services
• Sourced, interviewed, hired/ terminated, oriented, placed and read TB tests for all external staff
• Taught weekly CPR classes to internal and external staff to continue licensure
• Communicated effectively with clients, staff (internal/external), and community resources to maintain proper healthcare coordination
• Responded to client referrals… Show more
• Responded to client referrals and completed client admissions in the home

Bloomington, Indiana Area

• Anticipated customer needs and happily guided customers through the process of finding their ideal style to ensure customer satisfaction
• Guided coaching and instruction of team members on assigned shifts by monitoring goals and providing feedback to develop top performing employees
• Maintained a clean, organized inventory and curated displays of rotating seasonal product
• Meticulously handled POS system transactions including all types of tender to ensure seamless and adequate… Show more
• Meticulously handled POS system transactions including all types of tender to ensure seamless and adequate cash flow
• Supported Store Manager in the supervision of employees including creating work schedules, monitoring sales transactions, and continued enforcement of company policies and safety standards Show less

Evansville, Indiana Area

• Provided companionship and psychosocial support to hospice patients and their families
• Acted as a liaison between patient and hospice staff to communicate need
• Coordinated community outreach events including executing the memorial event, A Butterfly to Remember
• Assisted hospice Chaplin and Bereavement Coordinator with the bereavement support program (prepared educational mailings, completed documentation, and filed client medical records)
• Served as a respite caregiver to… Show more
• Served as a respite caregiver to provide a break for patient’s family members Show less

• Collaborated with students of diverse backgrounds in university writing center to offer feedback on the following: brainstorming, drafting, editing, proofreading strategies, citing (MLA and APA), and providing.

Evansville, Indiana

• Engaged with customers, listened to them actively, and also observed non-verbal cues to anticipate their service needs
• Provided information such as fabric, washing instructions, style, price, fit to influence the customer’s purchase decision
• Maintained store floor standards by organizing product to ensure visually-pleasing sections and restocking items promptly to ensure the optimal customer experience
• Keep the designated store sections clean, including putting all clothes in… Show more
• Keep the designated store sections clean, including putting all clothes in order, folding them, and keeping them in their right positions
• Managed fitting rooms by assisting customer inquiries, organized fitting rooms and placed clothing back on the rack. Show less