Taylor Jacobsen Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

During this role, I executed the following activities:I managed thousands of members on the Discourse forum for the SaaS product Amazon Honeycode. I collaborated with Customer Engagement and Product Marketing teams to develop projects for engaging the community and encouraging healthy discussion and interaction. I established a consumer thought baseline by providing high-level end-to-user support by moderating forums with Q&As, providing tips and guidelines utilizing products, while actively communicating with the community. I fostered long-term business relationships with key advocates and stakeholders to maximize product reach and visibility.My accomplishments for this role have been:• Increased forum users by 10K since launch in June 2020 through effective engagement strategies in collaboration with Product Marketing and Customer Engagement departments.• Designed new Explorer Series aimed at educating clients and introducing Honeycode, generating 16 blog publications and 8 videos, resulting in 18K views and 232 likes and comments.

New York, Ny, Us

During this role, I executed the following activities:I delivered supervision to daily operations to streamline organizational activities, while leading cross-functional social team in multiple community development projects. I was responsible for driving brand recognition and acceptance to boost the client base through the development of efficient online content and programs. I established KPIs and adjusted business procedures in line with requirements. I boosted audience engagement by developing and implementing effective strategies for multiple platforms such as Facebook, Instagram, Twitter, Discord, and Reddit. I delivered support to special consumer-driven events, such as in-game anniversaries, game launches, and platform releases. I formulated communication plans and promotional campaigns through close collaboration with studios and partners.My accomplishments for this role have been:• Boosted Facebook users by 43% in one year over live publishing titles.• Spearheaded 81% increase in daily active users through influencer programs, adding seven members per alliance daily.• Facilitated end-to-end creation of a three-member community and social team.• Achieved a 71% increase in Facebook reach for Languinis through the self-created social campaign.

San Francisco, California, Us

During this role, I executed the following activities:I delivered exceptional leadership support in content creation projects across social media profiles for Ville and With Friends Divisions. I was responsible for maximizing engagement, traffic, and retention by designing a 'Social Playbook' to catalog all social initiatives and consumer outreach programs. I was responsible for identifying opportunities, improvements, and enhancements based on feedback by communicating with fans and evangelists.My accomplishments for this role have been:• Supervised client base of 55M users for social games such as Farmville, Farmville: Tropic Escape, and Words With Friends.• Led social campaign in collaboration with Apple and (RED) to deliver multi-pronged charity initiative for HIV/AIDS prevention, contributed to $260K raised in global support.• Executed two Facebook Live videos for the Spring campaign that exceeded all expected outcomes by double-digits. Launched two Facebook Live videos to promote Spring Event, bypassing outcomes for comments, likes, and views by 21%, 52%, and 98% respectively.• Championed creation of first-ever live broadcast of 2015 Wordie Game Finals, launching at Electronic Sports League Studios with Ian Somerhalder and Sophia Bush.

Beverly Hills, Ca, Us

During this role, I executed the following activities:I spearheaded marketing campaigns and account management for the Games category. I delivered supervision to overall social media marketing and client-based initiatives for the developer platform. I coordinated communications and developer interaction for site relaunch, paired with newsletters and live webcast events.My accomplishments for this role have been:• Launched and developed contests and promotions, such as 'Battle of the Sexes' for Heatwave Interactive's Platinum Life, resulting in 20K installs boosting game time spent by 17%.• Achieved 233% increase in time spent in game by executing 'Sorority Life Summer Fashion Sweepstakes' for Playdom's Sorority Life.

Bellevue, Wa, Us

Microsoft membership accounts management.