Taylor Starks Email & Phone Number

United States

• Manage Third Party Dealer Quality Assurance program on which 121 authorized Viasat retailers were terminated for fraudulent practices (Jan 1, 2022 – Nov 1, 2023), saving Viasat an estimated $6M annually in fraud losses.
• Created entirely new process to identify, prevent, and triage customer accounts that fall victim to Triangulation Fraud. Identification logic was created based on payment practice pattern analysis, data usage, Equifax.
• Built logic to identify Credit Check Manipulation at the Point of Sale and chargeback retailer commissions on identified accounts.
• Utilize Adyen Payment Platform and Revenue Protect Shopper DNA across various merchant accounts to identify fraudulent payments, minimize fraud chargebacks, and create custom lists and risk rules to combat fraudulent.
• Adyen custom risk rules blocked a monthly average of 109 service orders for fraud in 2022 Q2-Q3, saving an estimated $681k annually.
• Create and maintain reports and dashboards, as well as convey project results to various stakeholders via e-mail, conversation, presentation, and visualization (Power BI/Tableau and Microsoft Excel)

Leawood, Kansas, United States

• Identified and analyzed UPS redirect fraud pattern through UPS MyChoice loophole on Digital/Telesales orders. As a result, fraud management was able to work with UPS to close loophole, saving T-Mobile upwards of $5.
• Analyzed behaviors and patterns to find insights that influence strategy and minimize fraud risk for current and up-and-coming fraud trends including SIM Swap/Account Takeover Fraud, Friendly Fraud, Muling, Roaming.
• Ran data queries from various database management systems (Microsoft Management Studio, Teradata SQL Assistant, Oracle SQL Developer), validating and ensuring integrity of data with Data Science team.
• Created reports and dashboards for presenting project outcomes, as well as the ability to convey project results to various audiences via email, conversation, presentations, and visualizations (Power BI, Tableau, and.
• Utilized Alteryx and to blend, cleanse, transform, automate, schedule, and analyze data from a diverse landscape across merging brands.
• Managed multiple long- and short-term personal projects, including setting targets for milestones and adhering to deadlines.

Overland Park, Kansas, United States

• Data Analyst with T-Mobile Cell-Site-Technician team managing data for cellular tower maintenance and repair due to network outages.
• Created interactive Tableau dashboard using WMS Mapping Service to monitor live weather conditions at cellular tower locations—this dashboard was utilized by the regional team to track repair tickets “Awaiting Weather”.
• Prepared reports using deep dive analysis and visualization using MS Excel, MS Power Point, and Tableau at field technician level to identify misuse of codes and audit Service Level Agreements—decreasing network outage.
• Automated spare part delivery information through UPS to track orders, delivery dates and times via Tableau and MS Excel Power Query.

Grain Valley, Missouri, United States

• Utilized the Missouri Learning Standards to build significant Geometry and Algebra 2 curriculum for the Grain Valley School District; Incorporated technology to create a digital platform.
• Over 90% of my students scored Proficient or Advanced on the Missouri Algebra 2 End-Of-Course Exam (EOC) from 2016 through 2020.
• Led the Grain Valley math department since 2014 in Algebra 2 EOC Index scores with a 2018-19 Algebra 2 Missouri EOC student Index of 424/500.
• Received perfect 7/7 scores on all evaluation indicators from advising principal through the Network for Educator Effectiveness Evaluation Model (NEE).
• Created diverse lesson plans in line with curriculum objectives and prepared students for Missouri State End-of-Course (EOC) Examinations in a nationally recognized high school.
• Teach the nationally recognized Grain Valley Marching Eagles Front Ensemble Percussion section

Master Of Science - Ms, Mathematics--Statistics And Actuarial Sciences

Activities and Societies: Dr. Vince Edmondson Math and Computer Science Scholarship• MS in Mathematics | Statistics and Actuarial Sciences.

Bachelor Of Science - Bs, Education

Activities and Societies: University of Missouri DrumlineUniversity of Missouri - Columbia, Missouri • Grades 5-12 Praxis Certification •.

Minor, Mathematics