• Created and implemented company collection policy. • Responsible for customer relationship management. • Create and maintain comprehensive progress reports.• Knowledgeable and familiar with Leaflink.

• Strong multitasking, prioritization, organization, and time management abilities.• Created a positive work environment while encouraging teamwork and camaraderie.• Inventory management activities including, but not limited to, receiving deliveries, and stocking the sales floor.• Performed audits and investigating discrepancies.• Responsible for opening and closing activities.• Experienced with Metrc and Dutchie.

• Worked closely with General Contractors to meet project deadlines and expectations. • Developed new documentation control processes to improve organization.• Exercised problem-solving skills to solve potential issues before they arise.• Increased industry knowledge through continued education.

• Served as a Project Manager lead on multiple projects in surrounding Metro Detroit communities resulting in responsibility for more than $50 million dollars’ worth of assets combined.• Partnered with vendors and subcontractors to achieve construction coordination to ensure project close out in a timely manner.• Facilitated and performed public presentations at local municipality meetings to gain approval of projects in new communities.• Ensured that estimated costs align with the project budget through overseeing project progress. • Worked closely with the CEO and upper management to identify project goals and milestones. • Prioritized project needs accordingly and accommodate evolving deadlines.

• Interpret pertinent information from construction documents • Accurately communicate project objectives and requirements • Correspond with industry professionals regarding project status • Ability to prioritize accordingly to accommodate deadlines • Proficient in navigating virtual plan rooms and VBX software

• Developed rapport with customers to encourage regular appointments. • Utilized interpersonal skills to achieve the client’s wants and needs.• Upsold additional services to increase company profit. • Promoted the sale of skin care products and CBD.• Responsible for personal marketing.

• Improved scheduling procedures increasing efficiency 25% • Primary lead in multiple new projects that improved office process through better organization and time management • Recognized by management for excellent procedure documentation• Communicate with physicians and administration to problem solve • Responsible for on boarding new employees • Managed and rectified customer complaints • Coordination and scheduling of all physician appointments • Abide by HIPAA confidentiality laws

• Checked clients in and out while also obtaining the appropriate documentation.• Managed multiple physician schedules simultaneously.• Responsible for payment collection and processing.• Documentation control.

• Assisted customers while educating them on products.• Acted as the customer’s personal shopping assistant. • Defused situations involving upset customers.• Upsold accessories to meet daily quota. • Tended the register.

• Assisted customers while educating them on products.• Acted as the customer’s personal shopping assistant. • Defused situations involving upset customers.• Upsold accessories to meet daily quota. • Tended the register.