Taylor Lovely Email & Phone Number

Tampa, Fl, Us

Tampa, Fl, Us

Tampa, Florida, United States

• Assisted guests in selecting and purchasing tickets using Ticketmaster sales platform.• Troubleshot ticket issues for customers who purchased from third-party resellers.• Managed customer orders in the sales database, distributed will-call tickets, responded to phone inquiries, provided arena directions, and offered recommendations and advice on accommodations.

Tampa, Florida, United States

• Excelled in selling admission tickets, upselling annual memberships and premium experiences, recording guest data into the company database, and effectively troubleshooting customer ticket problems. • Greeted and directed guests, provided exceptional customer service, and enforced guest policies and procedures. • Processed payment transactions accurately, including cash, ticket vouchers, and credit, and meticulously accounted for all payments at the end of each shift.• Achieved and exceeded monthly membership sales goals consistently while contributing to breaking customer attendance records at the zoo year after year.

St Petersburg, Florida, United States

• Educated fans and addressed inquiries about the 50/50 Charity Raffle, Rays Baseball Foundation programming, and general ballpark information.• Contributed to achieving the highest per-capita 50/50 raffle sales in Major League Baseball, raising over $110,000 as a team on Opening Day.• Processed raffle ticket transactions using a mobile device, employing upselling tactics and handling both cash and credit card payments.

Lakeland, Florida, United States

• Generated over $26,000 in raffle ticket sales during Spring Training at Detroit Tigers and Philadelphia Phillies games.• Educated fans and addressed inquiries about the 50/50 Charity Raffle, local charities supported by the Ted Williams Foundation, and general ballpark information.• Processed raffle ticket transactions using a mobile device, employing upselling tactics and handling both cash and credit card payments.

Springfield, New Jersey, United States

Operations Assistant for the 2023 KPMG Women’s PGA Championship at Baltusrol Golf Club for the PGA of America• Braved all weather conditions while working outside daily at Oak Hill Country Club on a deadline-driven and strenuous schedule.• Distributed furniture, installed windscreens, painted, maintained floral decor, organized and unloaded deliveries, and provided daily assistance to multiple vendors.• Helped to lead a smaller team of individuals using the skills I had developed at the previous tournament I worked at

Rochester, New York, United States

Operations Assistant for the 2023 PGA Championship at Oak Hill Country Club for the PGA of America• Braved all weather conditions while working outside daily at Oak Hill Country Club on a deadline-driven and strenuous schedule.• Distributed furniture, installed windscreens, painted, maintained floral decor, organized and unloaded deliveries, and provided daily assistance to multiple vendors.• Operated one of the most prestigious tournaments in golf successfully, drawing in over 225,000 spectators.

Orlando, Florida, United States

• Demonstrated proficiency in running every aspect of a golf tournament and efficiently executed a tight traveling schedule, repeating weekly, from setting up to tearing down and everything in between.• Transported a company van and trailer on long road trips nationwide with utmost responsibility.• Learned and mastered USGA tournament golf rules and accurately provided rulings to tournament participants.• Catered to tournament participants' needs, earning multiple 100% customer satisfaction ratings.

Hebron, Kentucky, United States

• Proficient in a number of areas including loading and unloading gaylord boxes and pallets from trucks, building pallets, and sorting packages• Ensured that customers’ packages moved through the sorting facility quickly and un-damaged for timely delivery• Maintained flexibility in working a number of different positions on a daily basis, and made sure as much work got done as possible

Cincinnati, Oh

• Delivery of food from restaurants to customers across the city• Responsible for verifying order accuracy and customer needs• Completed deliveries quickly, safely, and on-time

Cincinnati, Oh

• Worked up to Crew Leader position and gained managerial training at the establishment • Proficient in every job in the restaurant • Responsible for training new employees, cooking food, serving food, handling and counting money, and closing the restaurant as a manager• Longest employed second only to the general manager at time of departure

Bachelor Of Science - Bs, Sport Management, 3.83 Gpa

Activities and Societies: Honors Program, Club Golf, Phi Kappa Phi Honor Society, Sport and Entertainment Management Society, Sport.

3.97 Gpa

Activities and Societies: Academic Team, National Honor Society, Varsity Golf, Varsity Men's Volleyball