Co-working space for creatives offering desks for hire on a day/week/month basis including fully equipped photo studio and meeting room.

My own photography business where I offer specialist photography services to the music and fashion industry.

Totemo is an independent brand and strategic graphic design agency based in Sydney.We combine whip-smart strategy and first-grade graphic design to deliver outstanding work across branding, print design, web design and packaging design. We help our clients achieve commercial success by delivering highly-effective creative solutions that are grounded in sound strategic thinking.I'm excited to bring my combined experience in the creative industry and account management to the Totemo team!

Fish Tank Creative is a branding and communications agency focused on Aged Care, Retirement Living and Property. Understanding the marketing needs of providers in Australia’s competitive Aged Care sector, they combine brand strategy and skilled messaging to position our clients as the best choice for residents and their families.As Studio Manager, my responsibilities included:Reporting to CEODeveloped SLA for future clients and processes around onboardingDeveloping new processes in office to improve productivity and to mitigate risk of failure to deliverResearched and developed contracts and complianceCreative deliverables planning - scheduling and working with design manager.Responsible for balancing workloads + workflow across all team membersManaging suppliers relevant for projects.Responsible for major client deadline compliance in design / content departmentWeekly review of hours for all team members against job budgets - and utilisation reportsMonthly capacity planning done in advance of each month – resource planning includes bringing in contractors where necessaryClient service and managementRun daily huddle to highlight + prioritise major creative work for each team member and issuesDrafting agendas & run weekly running team meetingsMonthly review of client profitability for each creative jobRaise quotes and convert to jobs into planning system & financialsClose jobs, and raise final invoices for all projects – and send to XeroSoftware knowledge:- Streamtime- Hubspot- Xero- Google Drive / docs / sheets / hangouts

Creative Agency, focusing on all aspects of large property development banding.Conduct brand strategy workshops with new clients, creating brand values for products.Developing fee proposals and timelines in consultation with stakeholders to client brief and requirements.Engagement and management of third party suppliers.Data entry in File Maker ProResource acquisition and managementCreating WIP reports for internal and external stakeholdersCreating Purchase Orders, Estimates, InvoicesLiaising with and directing designers on customer requirementsTraffic managementParticipating and conducting client and internal meetings.Account reconciliation Projects I have managed: www.atriumliverpool.com.auwww.estellebondi.com.au

Client serviceAssisting operatives in Campaign Track to build marketing quotes for their clientsLearning and using the back end operation of Campaign TrackEngaging third party supplier (photographers, signage companies etc)Managing finances for campaignsBooking and dispatching print media for national and international publications to specifications on timeManaging creative design of bespoke advertisingEnsuring advertising is to corporate branding guidelinesProof readingDelivering digital media to specificationsAccount reconciliation Liaising with designers on customer requirementsDirecting designers on client needsResponding to change requestsTrainingCreating training programs for recruitsTraining external clients on processes and proceduresTraining external clients on dedicated software

Creative Agency, focusing on all aspects of large property development banding.Data entry in File Maker ProResource acquisitionResource managementCreating WIP reports for internal and external stakeholdersCreating WIP schedules according to media schedulesCreating Purchase Orders, Estimates, InvoicesLiaising with designers on customer requirementsDirecting designers on client needsResponding to change requestsReporting to Account Director and Creative Director on tasks for projects of $200k+ valueParticipating and conducting client and internal meetings.Account reconciliationTimeline creationRecruitment of senior designersUtilising photography and videography experience to assist Creative Director in resourcemanagementTraffic management

World Nomads Group was launched in 2002, focused on offering broad insurance cover for travellers. Their insurance policies include 24 hour emergency assistance and caters for people in over 150 countries.Responsibilities:Ensure all work performed was within compliance requirementsConduct verbal and written communication with clients in relation to their travel insurance requirementsCompletion of questionnaires via the telephone with clients (sometimes in relation to delicate matters)Sale of travel insurance policies to customers over the phoneDisplay and apply knowledge of Product Disclosure Statements of each product availableProvide high levels of customer service at all timesStrive to meet set KPI’s and targets Achievements / Highlights:Consistently achieved KPI requirements Developed and maintained productive and strong working relationships within the company (including with the CEO)Assisted in training new staff membersApproached Team Leaders with ideas of improving systems for consultants to have access to information

Peppers Formal Wear is a family business, specialising in helping couples choose the outfits for the grooms on their wedding day. I've really enjoyed working on and off for Anna and her team over the years.Skills:• Cash and EFTPOS transactions• Customer service, assisting clients with decision making• Product preparation• Calling clients, assisting with enquiries, making appointments• Alterations to wedding outfits to specifications

Charles Foulsham Photography was established in 1990 by Charles Foulsham, one of Australia’s best portrait photographers. Charles has been awarded over 130 gold and silver awards, and is the 2012 NSW Illustrative Professional Photographer of the year. Responsibilities:Organising and scheduling of appointments with clientsCold calling previous clients to re-engage and possibly arrange additional appointments withFollow up on general enquiriesCreated CRM and entered previous data into CRM system; created process systemsLiaised with sub contractors with instructions on tasksAssisted photographer on shootsRetouched images with Adobe PhotoshopAchievements / Highlights:Successfully assisted with the relocation of premisesFormed strong alliances with external stakeholders to improve SEMTrained new staff member in the role of assistant/office administrator