Taylor Macpherson Email & Phone Number

Bookkeeper, Office Manager, CRM Administrator. Event & fundraising logistics. Office hospitality. Supporting Chicago Bird Alliance's 50+ years of volunteer-driven conservation, outreach and advocacy work in the greater Chicagoland area, connecting people with birds and nature.

Chicago, Illinois, United States

Day-of coordination assistant and equipment manager for weddings, events, and photoshootsCoordinator for communications and timeline between principal photographer and clients, family members, vendors, and event staffOperations, advertising, communications strategy. Bookkeeping and record reconciliation.

Chicago, Illinois, United States

Supervising a team of direct reports in Guardian of Estate work. Department strategy, training creation and coordination, full caseload of Guardian of Estate clients.

Chicago, Illinois, United States

Guardian of Estate case manager for plenary and temporary guardianship clients. Asset investigation, management and consolidation, pre-need funeral planning, navigation of healthcare benefits and public aid eligibility, redirection of income, budgeting and bill pay, management and sale of real estate and personal property, court reporting via inventory and accountings, trustee services.

Chicago, Illinois, United States

Admininstrative training period including filing, inventory & archive management, casework support, property management, and a small caseload of estate guardianship clients.

Chicago, Illinois, United States

Customer Experience – Provides phone, email, and chat support to 90+ customers per day, regularly exceeding departmental goals for ticket volume, quality assurance, and customer satisfaction. Excelling in high-volume, detail-oriented, time sensitive work while maintaining a passion for helping people.

Evanston Il

Directed community events including retreats, guest speakers and artists, special and holiday worship services. Strong professional writing and written and verbal communication skills.Served key functions in church leadership, including brainstorming and executing new digital communication strategies, designing and leading trainings to re-energize long term volunteers, managing budgets, building partnerships with local churches and nonprofits, managing multiple projects and timelines simultaneously. Youth Programs - Organized volunteer youth leaders and parent schedules, planned and executed travel logistics for multiple off site events including a full weekend overnight retreat. Developed unique curriculum emphasizing student-led discovery. Collaborated on an updated child safety policy and completed Mental Health First Aid training to provide best support for youth and adults.

Evanston, Il

Seminary Field Education - Coordinated, coached, and directed volunteer teams for multiple facets of congregational life, including hospitality, public speaking and leadership, and small group teaching and community building.

Evanston, Il

Excellence in hospitality and customer service. Quick learner in picking up appropriate opening, closing, cash handling, and other operating procedures, while prioritizing relational connection with customers alongside accurate and efficient service.

Chicago, Il

Seminary Field Education - Coordinated, coached, and directed volunteer teams for multiple facets of congregational life, including hospitality, public speaking and leadership, and small group teaching and community building.

Wilmore, Kentucky, United States

Event preparation and onsite service for wedding and special events venue serving 150+guests/eventVIP service for university presidential events and banquets including setup and teardown

Paintsville, Ky

Served two years as full time volunteer through AmeriCorps. Primary responsibilites included managing home repair projects, building ability to scope project from inital homeowner visit through managing supplies, leading and assigning crews, creative problem solving, and hosting and training volunteers from external organizations (college spring break trips and similar).In the last year, managed 35+ simultaneous home repair projects over the course of 2 months for spring break program. Excellent attention to detail in ordering and coordinating supplies, assigning leaders and team volunteers, staying in communication with homeowners to ensure needs were being met, and fulfilling all necessary paperwork and administrative functions.

Fort Collins, Co

Managed rotating student practicum crews with varying levels of experience in scenic production shop, scheduling, training, and managing entry-level student workers. Created and implemented safety training progams. Collaborated across departments and with multiple design teams to realize design visions for 8 mainstage productions (theatre, opera, and dance) in 4 house venues every year. Multi-tasked and prioritized between multiple open projects with a high degree of agility and attention to detail. Emphasis on a "people first" approach to project leadership, mentoring students and advocating for sustainable work rhythms.Served on curriculum development review and influenced department-wide curriculum changes to better serve the needs of the students. Developed and taught course content as Teaching Assistant for Design Fundamentals coursework.

Entry Level job post graduation - most of the functions described under Master Carpenter with more supervision and coaching. Promoted to Master Carpenter after a year of successful learning, leadership, and growth.