Taylor Hunter Email & Phone Number

Canada

Toronto, Ontario, Canada

• Serves as an advisor and strategist for B2C and B2C brands across a variety of industries, including food & beverage, e-comm, real estate and professional services
• Collaborates cross-functionally with internal and external partners, integrating digital strategies with creative, media and influencer relations
• Oversees team of associates, ensuring highest quality work is delivered while maintaining a close pulse on account efficiency and profitability

Toronto, Ontario, Canada

• Led social media strategy development and deployment for 5-6 brands, overseeing a team of four Account Associates supporting with execution
• Created and nurtured trusted relationships with clients, as the primary point of contact for day to day communication and strategic consult
• Owned creative direction and planning of photo and video shoots, and project management of various media projects
• Industries of focus include food & beverage, hospitality, real estate and lifestyle

Toronto, Ontario, Canada

• Contributed to the development of social strategies and new product launches, driven by organic and paid social across multiple channels
• Led two accounts independently and supported an additional 4-5 at a time, delivering results aligned with overarching business objectives

Toronto, Ontario, Canada

• Executed social media strategies for a roster of 5-6 brands, including content calendars, copywriting, supporting in the planning/execution of photoshoots, influencer campaigns, proactive community engagement.

Toronto, Ontario, Canada

• Managed B2C client social channels, including creating and capturing content, preparing monthly social calendars, developing creative campaigns and community management
• Creative and promotional copywriting for client websites, email marketing, organic and paid social media content
• Supported in the execution of influencer programs and deliverables, negotiating with creators and talent agencies to develop partnerships that support clients' strategic objectives
• Reported on social media performance, utilizing analytics tools such as Hootsuite, Khoros and Sprout Social to track and communicate meaningful insight into audience engagement and campaign success
• Industries of focus include luxury hospitality & lifestyle, food & beverage, real estate, events

Vancouver, British Columbia, Canada

• Led the frontline service team, coaching Customer Service Representatives to process transactions accurately, reach goals and consistently exceed customer expectations
• Managed the execution of branch Legendary Experience Index plan and supported achievement of individual and branch objectives
• Ensured staff complied with bank and industry codes of conduct and securities laws/regulations, coaching toward potential audit findings
• Maintained daily GL balances, investigating and resolving outages/overages in the bank’s internal accounts

Vancouver, British Columbia, Canada

• Joined TD Canada Trust as a part-time CSR while completing my BBA. After graduating in May 2014, I was promoted to full-time Customer Relations Coordinator, where I:
• Acted as a leader and senior-level support for all customer service representatives requiring assistance with customer problems and inquiries, cheque negotiation and risk management, branch operating procedures.
• Contributed to branch performance objectives by initiating client conversations leading to generation of team referrals and sales revenue
• Led in operational excellence by investigating and clearing internal account imbalances, processing each day’s cheques and bills, ordering and managing all supplies, and handling all branch mail

Diploma Of Interior Design

Advanced Strategic Copywriting, Final Grade: 97%

◦ Independently completed 3 copywriting and content marketing strategy assignments, exercising latest best practices in strategizing and.

Full-Stack Marketer Double Diploma, Digital Marketing & User Interface/Communication Design

DIGITAL MARKETING: ◦ Performed SEO, social, analytics and inbound marketing roles for 3 major client projects ◦ As a team, pitched.

Bachelor Of Business Administration (Bba), Business Management

◦ Marketing & Retail Marketing ◦ Advanced Written Communications ◦ Project Management & Strategic Management ◦ Journalism & The News Media.

Social Sciences