With more than 25 years of experience, I am a highly motivated and proactive professional who consistently delivers exceptional work. My strong organisational skills ensure consistently high-quality output. I excel in interpersonal communication, fostering effective teamwork and collaboration across diverse backgrounds and management levels. My specialised expertise equips me to thrive in challenging environments, always striving for success for both the business and its customers.Core Competencies:⢠I am a accomplished professional with expertise in Cyber Sales Consulting, Bid Management, and Service Delivery Management, specialising in customer relationship management, commercial and account management, bid management, customer success, supplier management, and service provision & transition.⢠My track record demonstrates a proven ability to excel in securing complex service opportunities. I take ownership of the entire proposal process, from qualification to contract award. This encompasses strategy development, solution creation, commercial considerations, partner identification, and risk management.⢠I have successfully implemented and managed a bid management platform, Loopio, resulting in improved response times, consistency, and efficiency in RFP, DD, and SQQ responses. I've also established content library control and review cycles for optimal performance.⢠In managing internal sales processes, I make effective use of sales applications like Salesforce & HubSpot to support pipeline creation, forecasting, and strategic planning.⢠My commitment to achieving service excellence and delivering value to both internal and external customers is evident through the application of effective governance frameworks, SLA's, and KPI's.⢠I am known for my exceptional attention to detail, strong customer-facing skills, and my ability to lead and mentor others effectively.
