Taylor Crombie Email & Phone Number

Managed housing choice voucher (formerly Section 8) application pipeline from submission through move in for the company’s largest market, North Atlanta.Guided prospective residents through application process, eligibility requirements, and property searches while maintaining records of all interactions through Yardi and Salesforce.Coordinated self-guided showings through Rently and provided additional options based on prospective resident’s desired home qualities.Proactively requested and relayed tour feedback to maintenance teams and created work orders to resolve issues.Oversaw post-approval process to lease execution, including filing housing authority paperwork, coordinating internal and housing authority home inspections, and tracking repairs to meet housing authority guidelines while keeping applicants updated every step of the way.Executed leases and housing authority contracts, calculated prorated charges, and verified payments in order to complete move-ins.Fostered stronger relationships with housing authorities and inspection agencies through increased communication and transparency.Created training materials to supplement company process and procedure documents based on feedback and frequently asked questions from other leasing agents.

Managed accounts payable for a property manager responsible for over 600 properties.Prepared monthly owner financial statements with administrative markups for over 100 portfolios and served as the first point of contact for owners.Maintained vendor and owner records, including W9 paperwork and direct deposit information, while reconciling multiple bank accounts to triple tie out in Appfolio Property Manager.Proactively researched and resolved errors and worked with payees to resolve their own records when necessary.Onboarded new properties with acquired tenants, which included verifying transferred security deposits and prorated rent amounts provided in closing statements and getting tenants acquainted with a new payment system.Trained new team members while maintaining a working knowledge of all phases of property management to assist other departments.

Nashville, Tennessee, United States

Assisted a full-time researcher with the proofreading process during the 2019-2020 session of the Tennessee General Assembly.Proofread a variety of government documents, which all follow different style guidelines, while maintaining confidentiality of the content.Provided feedback and suggestions on how to improve congratulatory and memorializing documents.

Wartburg, Tn

Provided coverage of all sports at the nine schools in Morgan County and four other area schools for our sister paper through game stories, features, and photography.Managed freelancers to ensure equal coverage of all schools and edited their work.Maintained relationships with coaches, administrators, and parents in the community.

Knoxville, Tennessee Area

Covered Tennessee sports through previews, game stories and features.Worked under pressure to meet deadlines.Provided all coverage of the 2017 SEC Swimming and Diving Championship Meet.Softball beat writer for the 2017 season.Produced at least one video each week during the spring 2017 semester.Provided multimedia coverage of live events.Filmed and edited podcasts.