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Taylor Pineiro, Emba Email & Phone Number

Director of Client Success, OpenField at OpenField
Location: Joshua Tree, California, United States 15 work roles 3 schools
1 work email found @nationbuilder.com 3 phones found area 213 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email t****@nationbuilder.com
Direct phone (213) ***-****
LinkedIn Profile matched
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Current company
Role
Director of Client Success, OpenField
Location
Joshua Tree, California, United States

Who is Taylor Pineiro, Emba? Overview

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Quick answer

Taylor Pineiro, Emba is listed as Director of Client Success, OpenField at OpenField, based in Joshua Tree, California, United States. AeroLeads shows a work email signal at nationbuilder.com, phone signal with area code 213, and a matched LinkedIn profile for Taylor Pineiro, Emba.

Taylor Pineiro, Emba previously worked as Director of Client Success at Openfield and Co-Host at Doomed To Fail Podcast. Taylor Pineiro, Emba holds Emba from Quantic School Of Business And Technology.

Company email context

Email format at OpenField

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*@nationbuilder.com
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Profile bio

About Taylor Pineiro, Emba

Experienced Customer Experience Project Manager specialized in SaaS companies and Customer Success / Engagement. I have experience building out entire processes in Salesforce, Gainsight and Google Suite to raise visibility across teams. I thrive where I can jump into a team and dig into where there are holes and start to fill them with not just what teams want, but with what they need. I have experience working with engineers, data scientists, educators, customer success managers, product managers, C-Suite level executives & any and everyone in between. I believe strongly that when we all work together every goal can be accomplished. When I grow up I want to be a COO. My #1 Gallup Strengths Finder is Empathy and I see that in everything I do. I want to combine that with the knowledge I have gained getting my EMBA, managing teams, leading organizations and cultivating genuine connections along the way - and I know that when people work smartly together that anything is possible.

Listed skills include Nonprofits, Social Media, Event Planning, Community Outreach, and 33 others.

Current workplace

Taylor Pineiro, Emba's current company

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OpenField
Openfield
Director of Client Success, OpenField
AeroLeads page
15 roles · 19 years

Taylor Pineiro, Emba work experience

A career timeline built from the work history available for this profile.

Director Of Client Success

Current
Jan 2024 - Present

Co-Host

Current

Joshua Tree, Ca, Us

https://doomed-to-fail.simplecast.com/Are you fascinated by history and true crime? Well, so are we! In each episode, Taylor will delve into a fascinating piece of history, while Farz shares the juicy details of a gripping true crime case. But it’s not all serious business – we’ll also be analyzing the red flags and asking the important questions. How did things go so wrong? Could these disasters have been avoided? Join us as we laugh, learn, and explore the most epic failures of all time.

Jan 2023 - Present

Owner

Current
Distance Crafting

https://www.etsy.com/shop/DistanceCraftingCurrently channeling my creative energy into brightly colored fun earrings for holidays! Crafting has always been a stress-relief for me, from all the glitter in the 80s to experiments with crochet, needlepoint, cross stitch and more. I've set up my Etsy store to bring some joy to your zoom calls, a place to buy gifts for teachers and grandparents and to experiment with bold accessories!

Mar 2020 - Present

Manager, Training & Enablement

Culver City, California, Us

- Spearhead and inspire a high-performing team dedicated to providing comprehensive internal and external training solutions.- Empower and equip customer-facing teams, including Sales, Onboarding, and Success, through engaging New Hire Training programs, impactful Product Training sessions, and seamless workflow transition support.- Orchestrated the creation and management of a robust internal knowledge base, serving as the go-to resource for the entire organization.- Proactively research, evaluate, and implement cutting-edge software solutions, including the current implementation of an AI-based support bot, to enhance team efficiency and customer satisfaction.- Skillfully facilitate multiple dynamic offsite events annually, fostering team collaboration, knowledge sharing, and professional growth.- Take the lead in training customer-facing teams during critical acquisitions and the successful launch of large-scale projects, ensuring a seamless transition and exceptional customer experience.- Successfully organize and harness the expertise of an internal team of Subject Matter Experts, leveraging their knowledge to drive continuous learning and development initiatives.- Lead impactful weekly training meetings, providing team members with valuable insights, up-to-date information, and skill-building opportunities.- Manage the Learning & Development budget, curating enriching experiences such as book clubs for the Sales and Success teams, fostering a culture of continuous learning and personal growth.

Mar 2021 - Dec 2023

Operations Consultant

Lake Oswego, Oregon, Us

- Delivered strategic recommendations and executed impactful initiatives to drive team performance optimization and attract new customers, leveraging valuable insights from interviews and surveys.- Crafted and executed a dynamic content plan, propelling the success of new workshop offerings on - - - Managing Remote Teams and Thriving in Change, captivating and engaging target audiences.- Revolutionized internal systems by implementing state-of-the-art software solutions and cutting-edge templates, streamlining operations and elevating overall efficiency to new heights.

Sep 2020 - Mar 2021

Customer Success Consultant

Los Angeles, Ca, Us

- Spearheaded the meticulous updating of documentation for significant pricing changes, playing a pivotal role in facilitating seamless customer transitions and ensuring their continued satisfaction and success.

May 2020 - Jul 2020

Customer Assurance Program Manager

Glendale, Ca, Us

- Fostered a close partnership with the CEO, collaborating to create and deliver a compelling daily report on projected churn and at-risk customers, driving company-wide awareness and strategic decision-making.- Orchestrated seamless management of customer escalations through innovative platforms such as Gainsight, Salesforce, and Slack, resulting in enhanced visibility and timely resolution for a vast customer base of 3,000+.- Pioneered effective triage practices, ensuring prompt responses to all customer issues within a remarkable 24-hour timeframe, elevating customer satisfaction and loyalty.- Championed cross-functional collaboration by working closely with teams such as Information Security, Salesforce Development, Legal, and Billing, to tackle intricate challenges and proactively prepare for potential crises.- Spearheaded the development and implementation of a cutting-edge predictive model of churn and risk in collaboration with the esteemed Data Science Team, empowering the organization with invaluable insights for proactive customer retention strategies.

Jul 2019 - May 2020

Lead Customer Engagement Manager

Los Angeles, Ca, Us

- Skillfully oversaw the dynamic public suggestion page, private Facebook Group, and company Twitter channels, cultivating robust customer engagement and fostering a thriving community.- Captivated audiences and empowered customers through daily 30-minute live webinars, delivering insightful platform usage guidance and enhancing their overall experience.- Drove the expansion of the NationBuilder Expert Program and spearheaded the creation of the influential NationBuilder Evangelist Program, fortifying the community and nurturing unwavering customer loyalty.- Leveraged invaluable customer feedback gathered from NPS surveys and interviews to spearhead targeted recommendations for feature enhancements and updates to engineering and product teams, propelling customer satisfaction to new heights.

Nov 2017 - Jul 2019

Product Specialist

Los Angeles, Ca, Us

- Leveraged data-driven insights to strategically design and execute compelling webinars, meticulously tailored to reduce churn and maximize customer retention.- Utilized astute data analysis to predict emerging trends and proactively recommended innovative features and updates to engineering and product teams based on valuable customer feedback (NPS surveys and interviews), resulting in an impressive NPS increase of +10.

Jan 2016 - Nov 2017

Director - Customer Support (Frontline)

Los Angeles, Ca, Us

- Spearheaded the creation and proficiently led a dynamic 10-person technical support team, elevating customer service capabilities to new heights and ensuring unparalleled customer satisfaction.- Pioneered the development and implementation of personalized professional development plans for team members, fostering their growth, enhancing their skills, and igniting a sense of fulfillment in their roles.- Orchestrated comprehensive training programs encompassing technical support and effective messaging strategies, resulting in a remarkable improvement in the overall customer experience.

Feb 2015 - Jan 2016

Lead Organizer

Los Angeles, Ca, Us

- Spearheaded and led an exceptional team dedicated to empowering and championing Millennial businesses, campaigns, non-profits, advocacy groups, and more, driving remarkable success in sales, support, and overall customer satisfaction.

Feb 2013 - Feb 2015

Deputy Field Organizer

Chicago, Illinois, Us

- Masterminded the coordination and training of a dedicated force of volunteers, orchestrating impactful phone banking and canvassing initiatives to rally support for the historic 2012 Presidential Election.

Oct 2012 - Nov 2012

Research Assistant

New York, Ny, Us

• Provide support to four of the firm's Research Associates • Coordinate extensive foreign travel to both individual meetings and conferences • Submit monthly expense reports for reimbursement and review • Conduct on-line research and create large scale research packets as needed • Work closely with Office Manager to ensure successful work flow

Apr 2008 - Oct 2012

Blogger

Popten Magazine

http://popten.net/author/hawkes-klein/

2008 - 2011 ~3 yrs

Administrative Coordinator - Mba Programs

New York, Ny, Us

• Maintained The Vice Deans daily schedule, including reoccurring meetings, events and travel• Organized meetings and plan logistics including room reservations, catering services, media services and hand-outs • Reviewed and edit correspondence for The Vice Dean• Scheduled and coordinate domestic and international travel arrangements on own, as well as with travel agent • Represented Vice Dean of MBA Programs in global collaborative projects with faculty and business leaders

Jul 2006 - Apr 2008
3 education records

Taylor Pineiro, Emba education

Emba

Quantic School Of Business And Technology

Ma, Media Ecology

New York University

Ba, Art History, German Language

New York University
FAQ

Frequently asked questions about Taylor Pineiro, Emba

Quick answers generated from the profile data available on this page.

What company does Taylor Pineiro, Emba work for?

Taylor Pineiro, Emba works for OpenField.

What is Taylor Pineiro, Emba's role at OpenField?

Taylor Pineiro, Emba is listed as Director of Client Success, OpenField at OpenField.

What is Taylor Pineiro, Emba's email address?

AeroLeads has found 1 work email signal at @nationbuilder.com for Taylor Pineiro, Emba at OpenField.

What is Taylor Pineiro, Emba's phone number?

AeroLeads has found 3 phone signal(s) with area code 213 for Taylor Pineiro, Emba at OpenField.

Where is Taylor Pineiro, Emba based?

Taylor Pineiro, Emba is based in Joshua Tree, California, United States while working with OpenField.

What companies has Taylor Pineiro, Emba worked for?

Taylor Pineiro, Emba has worked for Openfield, Doomed To Fail Podcast, Distance Crafting, Altruist, and Plumeria.

How can I contact Taylor Pineiro, Emba?

You can use AeroLeads to view verified contact signals for Taylor Pineiro, Emba at OpenField, including work email, phone, and LinkedIn data when available.

What schools did Taylor Pineiro, Emba attend?

Taylor Pineiro, Emba holds Emba from Quantic School Of Business And Technology.

What skills is Taylor Pineiro, Emba known for?

Taylor Pineiro, Emba is listed with skills including Nonprofits, Social Media, Event Planning, Community Outreach, Nationbuilder, Research, Fundraising, and Politics.

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