UXLead UX Designer on design of new online tax filing system. Web app was the first digital option built out for filing gaming tax returns. Lead UX Designer on major initiative to re-design and re-architect state education reporting system.Proven ability to build trust with clients. BIConsistently elevate clients’ BI maturity by assessing current state, making recommendations, and implementing next-level data analytics tools and processes. Key facets of role include working with client to identify and define requirements, development of ETL pipelines and dimensional data models using best practices to ensure both model efficiency and optimal simplicity, building report visuals using best practices in both data visualization and design, and leading BI training sessions with current and potential clients.

Developed rock-solid data pipelines to automate the ingestion of data from a menagerie of sources, including Google, Facebook, Kenshoo, Bing, and many more. Reduced analyst manual reporting hours by 60+ hours per month. Tools included Python, Linux, SQL, and Google Cloud Platform. Engineering lead on development and maintenance of platform integration data lake. Data visualization development for system monitoring and quality assurance.

Ovative/group is a digital marketing and measurement firm focused on activating enterprise value through marketing, analytics, and technology services.

Responsible for managing all areas of Microsoft Dynamics CRM and leveraging its full capabilities to maximize revenue in departments across the organization. Projects included data visualization and reporting, SQL scripts, lead analysis and distribution, data enrichment, data cleansing, supporting sales teams with software and sales process training, and technical issues.Delivered analysis of all recent campaign initiatives and presented insights in weekly status meeting with all sales managers. Delivered recommendations of direction changes needed and optimum leads to pursue.Developed sales management dashboard in QlikView for managers’ consumption displaying KPIs needed to drive decision making. Handled all user change requests for the dashboard.

Responsible for managing all facets of Microsoft Dynamics CRM and leveraging its full capabilities to maximize revenue in departments across the organization. Projects included data visualization and reporting, SQL scripts, lead analysis and distribution, data enrichment, data cleansing, supporting sales teams with software process training, and technical issues.

Worked with vendors and utilized SAP to acquire pricing, lead-times, send RFQs, and procure components. Collaborated with inventory control to determine needed parts and volume and acted as point man to provide buyers within Toro information needed to purchase parts and begin production of recently acquired product lines.Negotiated with over 300 vendors from an acquired firm to establish a relationship with Toro and acquire vital operational information.

Met consistently with new people and learned the art of how to relate to others in a different culture. Earned one year Mandarin Chinese Language Learning certificate and received highest marks in class for speaking portion of final exam.

Helped launch a brand new Social Media project for the Premier Field Engineering team and co-presented the vision and tools to the team. Worked with and learned Microsoft CRM to locate target customers. Designed the blogging site still used today by the team for their Social Media project.

Mentored refugee children.Learned to work with and learn from people of different cultures.Worked with a team to accomplish optimum environment for children to achieve.