Taylor Thorson Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Houston, Tx

Supported Director of Sales, Destination Sales Executive, local catering sales managers, and group sales managers with tasks such as: receiving leads and RFPs, building opportunities in SFAWeb CI/TY, generating reports, producing proposals and contracts, assisting with client requests, creating diagrams, and performing general administrative duties. Coordinated upwards of 300 site visits by collaborating with appropriate departments, arranging personalized amenities, and preparing client packets with relevant photos, diagrams, and Hotel information. Prepared promotional materials reflecting JW Marriott’s brand identity to promote Hotel and solicit new leads. Connected with clients and guests, providing attentive, personalized service to ensure excellent customer experiences.

Assisted with day-to-day operations of a busy ballroom dance studio. Coordinated schedules of 5 instructors, as well as those of visiting instructors. Communicated with potential and current clients both in person and via phone, text, e-mail. Managed studio schedule with an average of over 100 lessons per week. Executed administrative duties such as recording sales, sending daily sales reports, filing paperwork, emailing client contracts, and managing over 250 client accounts. Monitored studio inventory and reordered items as needed. Produced and posted content for social media pages. Led planning for over 15 studio parties, showcases, and competitions. Designed and ordered flyers, banners, advertisements, and marketing materials.

Managed store operations and supervised 12 employees. Executed opening and closing paperwork, sent daily sales reports, delivered cash deposits. Achieved weekly deadlines for processing new merchandise and organizing store's back stock. Tracked daily and hourly sales goals and utilized customer service and selling behaviors to drive sales. Ensured store was consistently recovered to company's visual merchandising standards. Oversaw post-Halloween vacating operations.

Tracked Key Performance Indicators, calculated and established hourly, daily, and weekly goals. Supervised employees, enforced store and company policies, trained and coached associates. Executed opening and closing paperwork, sent daily sales reports, delivered biweekly bank deposits. Processed store damages. Directed associates during markdown and inventory shifts as well as floor-set changes. Led store through liquidation process.

Rang up customers in a friendly and efficient manner. Gathered customer information for store's rewards program. Assisted customers and exhibited behaviors to help drive sales. Put together complete looks through adding on items during sales. Maintained visual standards through constant recovery of store.

Assisted customers, third parties, and State Farm employees with a wide scope including processing payments, messaging agents, and answering policy questions. Operated Windows computer system to perform duties. Maintained an average call time of approximately 5 minutes. Used Outlook to communicate with peers and management.

Rang up items for customers efficiently and attended to customer needs. Maintained cleanliness and sanitation of store facilities through hourly courtesy checks. Restocked store inventory and food items. Processed payments made through company checks, operated CAT scales, and used fax machine to send paperwork to customers.

Maintained cleanliness of store and kitchen to company standards through bi-hourly upkeeps. Rang up items for customers efficiently and in a friendly manner. Restocked store and food and beverage items. Attended to customer needs.