Taylor Troxell

Taylor Troxell Email and Phone Number

Technical Support @ Brooksies Energy Solutions
Taylor Troxell's Location
Greater Melbourne Area, Australia
Taylor Troxell's Contact Details

Taylor Troxell work email

Taylor Troxell personal email

n/a
About Taylor Troxell

I'm someone dedicated and with diverse experience in Technical Support, Customer Service, and Venue Technology Management. As a Customer Service Officer managing calls for the NDIS, I provided informative solutions. Additionally, I excelled as a Venue Technician, handling Audio & Visual sets at venues like the Intercontinental Hotel and Holiday Inn ensuring seamless AV functionality. My Technical Support expertise includes consistently exceeding targets, attaining SLAs, achieving first-touch resolution rates of over 80%. I bring a unique blend of technical skills/strong communication to a role.Personal interests in Computing, Graphic Design & Sport.

Taylor Troxell's Current Company Details
Brooksies Energy Solutions

Brooksies Energy Solutions

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Technical Support
Taylor Troxell Work Experience Details
  • Brooksies Energy Solutions
    Technical Support
    Brooksies Energy Solutions Feb 2022 - Present
    Melbourne, Victoria, Australia
    Manage phone, chat and email support for customer mobile app. Support for on-site technicians to troubleshoot and resolve solar panel issues. First touch resolution goal of 80% - achieve over target consistently. Attaining to internal SLA’s and quality goals.
    View
  • Serco
    Customer Service Officer
    Serco Jul 2021 - Dec 2021
    Melbourne, Victoria, Australia
    Managed in-bound calls for the NDIS. Liaising directly with participants and providers of the disability insurance scheme and providing information & resolutions for all manner of enquiries while balancing communication with data-entry.
    View
  • Audio Visual Dynamics
    Venue Technician
    Audio Visual Dynamics Jan 2019 - Sep 2019
    Melbourne, Victoria, Australia
    Bump in/out of Audio & Visual sets at the Intercontinental Hotel and Holiday Inn. Liaise with clientele at functions, masterclasses, keynotes, etc. and operate AV functionality for the event.
    View
  • Liaise Marketing
    Senior Merchandiser
    Liaise Marketing Feb 2015 - Jan 2016
    Melbourne, Victoria, Australia
    Travel to distribution locations for a variety of products and ensure brand integrity is upheld and promotion material is used to full effect.
    View
  • Forte Mastering
    Audio Engineer
    Forte Mastering Jul 2014 - Jun 2015
    Melbourne, Victoria, Australia
    Forte Mastering was a team dedicated to providing a professional audio mastering service. [Left company to pursue other ventures.]
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  • Abc Heavy Engineering
    Electrical Trades Assistant
    Abc Heavy Engineering May 2014 - Oct 2014
    Mackay, Australia
    Assisted workshop electricians with maintenance and repairs on all tooling associated with on-site contracts. Maintenance work and electronics installations on vehicles. Soldering, welding and small tools reconditioned.
  • Mad Sales
    Store / Delivery Person
    Mad Sales Jul 2012 - Mar 2014
    Melbourne, Victoria, Australia
    Worked in a team to assemble orders for distribution and ran van-delivered routes across Melbourne.General store duties inc. + stock pickup & delivery.
  • Hamodava Cafe
    Foh Live Mix Engineer
    Hamodava Cafe Apr 2012 - Mar 2014
    Melbourne, Australia
    Volunteered as a Front of House live sound engineer in Melbourne’s CBD doing audio/lighting setup for live performances.
  • Broadspectrum
    Electrical Trades Assistant
    Broadspectrum Dec 2010 - Mar 2012
    Mackay, Australia
    Managed compliance of electrics in minesite-ready vehicles and the refurbishment of electrical tools.Assisted workshop with maintenance/repairs on equipment associated with on-site contracts. Installations on vehicles, soldering, and welding.
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Taylor Troxell Skills

Studio Recording Music Production Mastering Audio Post Production Composition Live Sound Dj Lighting Location Sound Acoustics Audio Engineering Sound Professional Audio

Taylor Troxell Education Details

Frequently Asked Questions about Taylor Troxell

What company does Taylor Troxell work for?

Taylor Troxell works for Brooksies Energy Solutions

What is Taylor Troxell's role at the current company?

Taylor Troxell's current role is Technical Support.

What is Taylor Troxell's email address?

Taylor Troxell's email address is ta****@****rco.com

What schools did Taylor Troxell attend?

Taylor Troxell attended Sae Institute, Holy Spirit College.

What skills is Taylor Troxell known for?

Taylor Troxell has skills like Studio Recording, Music Production, Mastering, Audio Post Production, Composition, Live Sound, Dj, Lighting, Location Sound, Acoustics, Audio Engineering, Sound.

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