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Taylor S. Email & Phone Number
Sr. Customer Experience Manager
at
Evolus
1 work email found
@lancerskincare.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Customer Experience Manager
Location
San Diego, California, United States
Who is Taylor S.? Overview
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Quick answer
Taylor S. is listed as Sr. Customer Experience Manager at Evolus, based in San Diego, California, United States. AeroLeads shows a work email signal at lancerskincare.com and a matched LinkedIn profile for Taylor S..
Taylor S. previously worked as Director of Customer Success at Lancer Skincare and Sr. Customer Experience Manager at Lancer Skincare. Taylor S. holds Associate'S Degree from Mt. Hood Community College.
Company email context
Email format at Evolus
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{first}@lancerskincare.com
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AeroLeads found 1 current-domain work email signal for Taylor S.. Compare company email patterns before reaching out.
Profile bio
About Taylor S.
At Lancer Skincare, our team's dedication to enhancing the e-commerce customer journey resulted in a significant revenue increase, reflecting my focus on customer relationship management and process improvement. With expertise in creating efficient systems for KPI tracking and fraud prevention, we've effectively boosted sales and operational efficiency.Leveraging a robust background in customer experience management, the strategies I've developed for training and team leadership have fortified our department's performance, ensuring adherence to the highest standards. I'm committed to driving success through meticulous analysis, strategic innovation, and optimizing customer engagement.
Listed skills include Direct Sales, Fundraising, Customer Service, Customer Engagement, and 5 others.
Current workplace
Taylor S.'s current company
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7 roles
Taylor S. work experience
A career timeline built from the work history available for this profile.
Director Of Customer Success
• Managed department budget, optimizing expenditures and achieving cost-saving goals• Enhanced e-commerce customer journey, increasing revenue by $33,132/Q2• Implemented phone order placement service, boosting sales by 17%/Q1• Developed tagging system for customer inquiries for clear KPI tracking
Mar 2023 - Sep 2024
Sr. Customer Experience Manager
• Performs website analysis and user tests to ensure proper management of content anddata 10x/week• Managed and trained a team of 10 individuals within the customer servicedepartment, ensuring high performance, quality service, and adherence to companystandards.• Developed 52 SOPs for hiring and training department employees• Leveraged weekly KPIs to implement fraud system saving an average $11,200/month• Updated subscription service increasing product subscriptions 13%/Q2
Feb 2022 - Mar 2023
Director Of Customer Experience
• Maintain and assists in achieving customer service rep’s goals with biweekly1-on-1s• Oversee all social media and responds to urgent claims 10x/day• Created tagging system for customer tickets for more efficient KPI tracking• Updated return process and created system for an easily digestible costanalysis• Creating weekly presentations presented to leadership team with plan ofAction• Processed and recorded payments for B2B consumers, maintainingaccurate financial records and ensuring timely settlements 25x/month
Nov 2021 - Feb 2022
Sr. Customer Experience Project Manager
• Training 5+ years on continuous product knowledge education with over 50brands• Acting as a management escalation point to resolve complex client issues40+/week• Resolving fraudulent online purchases 50x/week• Facilitating on time deployment of marketing promotions and events15+/month• Conceptualize and developing customer service SOPs 5x/week• Connecting with brand ambassadors to stay current on brand culture andstandards 3x/week• Collaborating with 50+ brands weekly to keep product knowledge on sitecurrent for global clientele
Feb 2017 - Nov 2021
Customer Service Representative
• Delivered confident customer support to 1000+ customers weekly• Assisted operations/merchandising team in ERP management & inventoryplanning 5x/week• Aided in migration of a cloudbased ERP (Acumatica)• Maintained brand reputation, through e-chat, phone and email
Feb 2016 - Feb 2017
Team Leader
• Facilitated sales plans resulting in a net profit of $43,000 1/year• Educated & registered 500+ donations for the charity Children International • Trained and developed new team members 2/week• Contributed optimism & charisma at all times
Jul 2014 - Jan 2016
2 education records
Taylor S. education
Associate'S Degree
Mt. Hood Community College
Education record
David Douglas High School
FAQ
Frequently asked questions about Taylor S.
Quick answers generated from the profile data available on this page.
What company does Taylor S. work for?
Taylor S. works for Evolus.
What is Taylor S.'s role at Evolus?
Taylor S. is listed as Sr. Customer Experience Manager at Evolus.
What is Taylor S.'s email address?
AeroLeads has found 1 work email signal at @lancerskincare.com for Taylor S. at Evolus.
Where is Taylor S. based?
Taylor S. is based in San Diego, California, United States while working with Evolus.
What companies has Taylor S. worked for?
Taylor S. has worked for Evolus, Lancer Skincare, B-Glowing, and Dialoguedirect.
How can I contact Taylor S.?
You can use AeroLeads to view verified contact signals for Taylor S. at Evolus, including work email, phone, and LinkedIn data when available.
What schools did Taylor S. attend?
Taylor S. holds Associate'S Degree from Mt. Hood Community College.
What skills is Taylor S. known for?
Taylor S. is listed with skills including Direct Sales, Fundraising, Customer Service, Customer Engagement, Communication, Organization Skills, Teamwork, and Employee Training.
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