Responsible for leading a global OCM team to support 2,000+ stakeholders through a large ERP transformation.

Leading a team of 15 resources across EMEA, NA, and LATAM that is delivering change management for a large ERP transformation

Managed a team of 10 Change Leads on a multi-year ERP transformation project that impacted 2000+ stakeholders across the EMEA region. The team was responsible for developing the change impact logs, supporting learning development, and role mapping all system access to each end user.

Communications Lead on a Consumer Goods client to transition all business processes and technology of an acquisition which accounted for $2.2 billion in total business and impacted 500 employees. Owned, created, and executed the Communications Plan for both internal stakeholders and over 31,000 customers.

- Led the training rollout for a Global Food & Beverage Company- Led the rollout of a training implementation of over 20 topics- Created and delivered all communications for training sessions- Managed 2 resources- Gathered and analyzed key metrics from training sessions that were reported to Sr. Leadership

- Communications Lead for a Global Food and Beverage Company that for a project of 4,000+ users- Designed a communications strategy to ensure stakeholder engagement throughout project deployment and successful adoption of the PLM system- Developed a leadership engagement plan that included “toolkits” that were sent out monthly to utilize while engaging their teams- Leveraged innovative, NextGen communications vehicles to increase stakeholder engagement across all levels of the organization- Developed and held global engagement sessions and ‘pre-training’ workshops for ~4000 users

- Consulted on a project for a Global Pharmaceutical Company- Led Training Requirement and Review meetings with key client stakeholders for ERP Implementation Project- Managed offshore development of training material for Supply Chain Management- Developed 3 Regional Communication Plans- Assisted in developing and updating communications- Executed the North America Communications Plan- Worked with the client to develop communications to send to all vendors and customers

- Analyst on a State Government Project- Led Joint Application Requirement (JAR) sessions with key client stakeholders to gather requirements for new reports in Cognos for SNAP/Cash benefits.- Led Joint Application Design (JAD) sessions with key client stakeholders to design reports based on requirements gathered in previous JAR sessions and system functionality.- Created and delivered over 30+ Requirements Traceability Matrices (RTM) and Functional Design Documents (FDD) to the client.- Acted as a liaison between the business and technical developers.- Conducted FDD walkthroughs with App/Dev team to communicate the client’s need for the reports and it’s functionality.- Managed the onboarding of four individuals on the Reports Team.- Familiarized individuals with project templates, conducted knowledge transition sessions, assisted in coordinating day-to-day work.- Supervised a new analyst on the Reports Team through JAR/JAD sessions.- Assisted and reviewed all deliverables that were submitted.

• Logistics Business Analyst Support (JDA Application Enhancement) o Mapped four additional codes on existing EDI transaction to receive shipment status updates throughout the delivery process o Tested new codes in production with the carrier to confirm all changes were working correctly and visible to the business and carriers o Improved visibility of shipping status and reduced manual data entry for Freight Carrier reporting• Manhattan TMS Project Analyst Support o Created and developed Statement of Work (SOW) Tracking Dashboard to communicate the SOW “burn rate” o Generated Stage Gate Process Review for Phase 1 Global Design • Gate 0 included the Business Case such as deliverables scoring, project evaluation criteria, financial distribution, change requests • Gate 1 included the Scope and Requirements • Communicated and analyzed Stage Gate with Working Sponsor Group and Executive Steering Committee o Resource Management • Analyzed resource hours for a given month by utilizing Clarity • Developed a dashboard to discover and visually represent a trend in resource hours burn rates• Logistics Business Analyst Support (BearWare Miami Offsite Project) o Developed and wrote test cases to be implemented for the project during FIT cycles o Logged and updated defects as they occurred throughout FIT in ALM and an Excel file that was created to document the details of the defects o Communicated defects and updates to the project team on testing status calls • Cross-Functional Application Testing (IE11) o Completed testing in QA environment for Logistics Applications Delivery Cross-Functional Teams • Trailer Tracking System(TTS), Yard Management (YMS), Manugistics Front End, PRS, and Production Sourcing