Taylor Witter, Cprp, Cpo Email & Phone Number

•Responsible for all aspects of the Aquatic Park including staff management, admissions, concessions, swim team, swim lessons, birthday party rentals, private rentals, and special events •Schedules staff, monitors facility quality and scheduling, and facilitates and evaluates aquatics and fitness programming•Provide staff training, customer service, swim lesson management, special events, swim team, parties, and rentals of the Aquatic Park•Develops, implements and evaluates comprehensive short and long-term fitness and aquatic facility programs and services•Manage relationship with vendors regarding fitness equipment, fitness preventative maintenance, and concessions inventory and services•Manage social media for Sea Lion Aquatic Park and Community Park Fitness to keep the public and members informed of upcoming special events, promotional materials, and community engagement•Responsible for managing quality of fitness equipment and classes, routine maintenance procedures, staff management, and operations of the Fitness Center•Manage yearly contracts and bi-monthly invoices for fitness instructors leading programs including yoga, Group X, strength training, personal training, and Zumba•Seeks, interprets and implements input from patrons through regular public contact, surveys, and program evaluations•Serve on the Lisle Park District Safety Committee while analyzing trends and providing feedback and suggestions for safety operations•Promotes programs and events to external groups including Chambers of Commerce, village departments, civic and cultural groups and visitors’ bureaus•Performs in-house training of staff in compliance Ellis & Associates, DuPage County, and PDRMA Aquatic Guidelines and Regulations

•Responsible for all aspects of the Oasis Water Park including management and scheduling of staff, facility quality and scheduling, and programming•Provide staff training, customer service, staff scheduling, swim lesson management, special events, swim team, parties, and rentals of the Oasis Water Park•Responsible for marketing, budgeting, completing payroll, interviewing, hiring, and evaluating staff, facility cleanliness, staff manuals and procedures, and reporting for the Oasis Water Park•Manage contractual and in-house sports programs including basketball, soccer, ice hockey, and teen programming•Develop and implement quality aquatic and athletic programs that meet the needs of the public as well as the long and short-term goals of the District•Maintain detailed facility schedules of all classes, events, programs, leagues, seminars, meetings, rentals, and parties•Hire, supervise, and train part-time and seasonal employees to safely lead quality recreation, athletic, and aquatic programs for the community•Prepare material for assigned program areas including the seasonal brochure, rental forms, registration forms, and Oasis facility schedule•Responsible for promoting, processing and approving Johnston Recreation Center and Oasis rentals while assisting renters with contracts and inquiries•Continually identify nationwide and local trends and develop and implement similar programs and opportunities for residents and participants•Work closely with local organizations to strengthen and maintain a positive working relationship•Continually evaluate programs and facilities to ensure the needs of the public and the goals of the Park District are being met•Actively support the safety program and related programs including following/enforcing safety rules, reporting accidents and injuries, and developing ideas for the prevention of future incidents•Maintain and comply with all StarGuard Elite, State/County Health Department, and PDRMA rules and regulations

•Design, develop, coordinate, monitor and evaluate the implementation of and provide program oversight for aquatic, ice and facility programming•Supervise the operations of Meadowhill Aquatic Center and Sports Center Pool to include scheduling, staffing, programming, and rental of facilities•Coordinate and schedule all aspects of the Sports Center Ice facility reservations; communicate facility reservation and rental needs to ensure user satisfaction•Work with affiliate groups and independent contractors, including assigned affiliate programs, pro shop, vending and concession vendors•Coordinate the implementation and provide day-to-day operational oversight of adult hockey league, youth hockey, speedskating, public skate, open hockey sessions, and special events•Recruit, select, hire, train, supervise and evaluate part-time and seasonal staff and volunteers; monitor and approve staff work hours and overtime expenditures; continuously develop staff by providing feedback•Prepare the budget for areas of program and facility responsibility; execute and maintain operations within approved budget allotment; continually monitor and evaluate expenses and revenue•Create and administer operational/procedural-based training for staff and volunteers•Develop procedures for programs and/or facility operations as needed or as required•Monitor and evaluate program performance to include program site visits, enrollment trends, patron wants and needs, and cost/profit margin with a focus on continued growth and development while ensuring competitive program pricing•Coordinate with Parks Department on aquatic facility set-up, maintenance, and repairs•Ensure aquatics operational standards are in place as set by PDRMA Loss Control Review, Starfish, and StarGuard•Manage program and/or event contracts/agreements based on need with program oversight; coordinate internal efforts in accordance with the contract/agreement terms to meet service needs

•Coordinated, organized, implemented, and supervised the 500+ participant before and after school program, extended childcare, school day off programs, summer camps, teen programs, and special events•Effectively supervised the recruitment, selection, training, and evaluation of over 70 part-time staff, seasonal staff, and volunteers required for recreation programs•Monitored and evaluated program performance to include program site visits, enrollment trends, patron wants and needs, and cost/profit margin with a focus on continued growth and development, while ensuring competitive program pricing•Actively prepared the annual budget for areas of program responsibility and maintained operations within the confines of budgeting allotments while remaining fiscally responsible for purchasing, distributing, and maintaining proper inventory of all supplies and materials•Skillfully designed, developed, and implemented programs (year-round and seasonal) using creativity and initiative•Prepared routine and special reports on planning and development•Regularly assisted in the promotion and marketing of programs including brochures and press releases to solicit feedback concerning programs from participants, parents, and instructors•Routinely prepared and submitted necessary records, logs, and reports to include attendance reports, invoice transmittals, and purchase orders for recreation equipment and supplies•Actively assisted in creating Department Work Plan•Managed program and/or event contracts/agreements based on need with program oversight; confirmed proper documents were received and met the District’s contractual and insurance specifications; ensured terms of contract were being followed; coordinated internal efforts in accordance with the contract/agreement terms to meet service needs•Maintained strong relations with public, co-workers, and Northbrook/Glenview school districts

•Informed potential customers about party packages and rental fees•Oversaw 14 part-time staff on the weekends to ensure quality of service•Booked 70-80 parties and 20-30 room rentals per month using Class software•Handled customer credit card information and conducted daily cash reports•Written, oral, and electronic communication daily with patrons, full-time staff, and part-time staff•Answered and returned phone calls on a daily basis, working with clients to answer questions and concerns about their rentals and finalize details•Maintained monthly scheduling calendar of parties and rentals•Created weekly party and room rental date sheets for tracking purposes•Organized invoices and information packets for party hosts and clients for day-of events•Tracked inventory of basic and plus party supplies and stocked party rooms and supply closets•Researched new theme ideas for parties•Greeted pool group outings and pool rentals to review rules and direct them to the pool area•Created monthly pool rental calendar•Showed rooms to interested clients for room rentals

•Primarily responsible for Aquatics Appreciation Week by program planning, budgeting, and executing week-long events•Assisted with trips for senior citizens•Assisted full-time staff with the planning, set-up, and execution of over 15 special events•Supervised child and adult recreation dodgeball tournament•Created new ideas for birthday parties•Managed inventory of staff apparel•Assisted patrons at the front desk of the aquatic center and senior center•Assisted with the preparation of the Triathlon, ensuring participants acquired their accurate registration numbers and marking the event’s route•Maintained an organized work area for athletic equipment•Filled in during summer camp as the Site Director when needed, responsible for program planning and child accountability•Assisted with cash handling of over $10,000 after a weekend sports tournament•Completed park district's quarterly revenue report using Active Net•Conducted participant registration reports using Active Net•Evaluated programs and camps based off of observations and participant feedback•Rotated weekly between special events, aquatics, athletics, seniors, after school program, and cultural arts assisting supervisors with daily tasks, planning, and management of staff• Attended weekly full-time recreation staff meetings and provided input on upcoming events

•Responsible for the leadership and supervision of 3 camp staff and 25 participants•Primarily responsible for leading a positive and safe work environment at the site•Enforced bike safety and pool safety daily•Created weekly lesson plans, newsletters, and meeting agendas•Communicated daily with camp staff, participants, parents, school personnel, field trip personnel, camp coordinator, and recreation supervisor•Provided participants with team building activities, crafts, and outdoor games•Liable for handling billing information, child medical records, and dispensing medication for participants who required medication•Responsible for picking up paper work, supplies, and materials•Accurately completed accident/situation reports•Awarded 50/50 for end of the year performance evaluation

•Primarily responsible for planning the Huck Finn Fishing Derby special event•Assisted the Recreation Supervisor with summer camp preparation•Accurately organized camp participant registration forms•Communicated daily with administration staff•Provided activity ideas for camp training•Communicated with vendors, sponsors, and field trip locations•Ordered giveaways and winning prizes for the participants•Created the new camp supervisor handbook•Organized supply bins and took inventory•Compiled participant special information forms•Updated parent email list•Created goody bags for the Fishing Derby•Obtained volunteers to work the Fishing Derby•Implemented the Fishing Derby by directing the volunteers, registering day-of participants, assisting participants and their parents, and leading the awards ceremony

•Managed 8 staff and 80 children•Primarily responsible for leading a positive and safe work environment at the site•Worked closely with the inclusion staff to ensure a smooth transition for participants with special needs•Attended weekly core staff meetings•Created weekly time sheets, staff responsibility calendars, and led weekly site meetings•Responded to medical emergencies as needed •Maintained daily attendance records and located any missing children•Perform First Aid and CPR as needed•Handled important documents regarding billing information, child medical records, and participant special needs•Implemented crafts, snack, indoor/outdoor games, and activities•Primarily responsible for creating individual staff for a mid-year and end of the year evaluation by accurately reporting on their performances and accomplishments•Awarded 50/50 for end of the year performance evaluation

•Responsible for the safety of 30 participants•Contributed outdoor activities and craft ideas to the Camp Supervisor•Enforced bike safety and pool safety daily•Completed accident/situation reports as needed•Ensured all participants were signed out daily•Transported camp participants medication when traveling off-site•Attended weekly camp meetings

•Responsible for 6 staff and 60 participants•Handled direct requests from the Site Director•Assisted the Site Director with daily tasks such as snack preparation, attendance, and enforcing site rules•Greeted participants and their parents upon arriving and leaving the site•Worked closely with the inclusion staff to ensure a smooth transition for participants with special needs•Attended weekly core staff meetings•Created weekly time sheets, staff responsibility calendars, and meeting agendas

•Responsible for the safety of 60 participants•Entertained participants daily with planned activities, outdoor games, and crafts•Provided ideas regarding activities and dismissal ideas•Greeted parents and participants upon arriving and leaving the site•Required to participate in all planned activities on a daily basis•Accurately completed accident/situation reports•Administered first aid as needed•Contributed theme ideas to the Site Director