Tayo Atoloye Email & Phone Number

Gibraltar

Brighton, England, United Kingdom

Malta

Lithuania

BetGames.TV is a developer and distributor of its own video-streamed LIVE GAMES. Our gaming products are best known in the gambling business for being very attractive to end users. The games combine traditional betting with popular lotteries and table games - all of them are simple enough to easily catch on to the idea!Few years ago BetGames has turned betting into exciting and fun experience with its Live Games. The players will not get bored by playing these games because there are… Show more BetGames.TV is a developer and distributor of its own video-streamed LIVE GAMES. Our gaming products are best known in the gambling business for being very attractive to end users. The games combine traditional betting with popular lotteries and table games - all of them are simple enough to easily catch on to the idea!Few years ago BetGames has turned betting into exciting and fun experience with its Live Games. The players will not get bored by playing these games because there are many different risk level options to bet on, draws run every few minutes and are carried out by beautiful presenters. Show less

Lagos, Nigeria

• Develop and manage Sales and Marketing operating budget• Develop strategic plan for growing distribution channels • Plan and forecast annual, quarterly and monthly revenue streams• Develop strategy and execute sales distribution channel management and marketing policies and processes• Define success metrics (e.g., revenue growth, share %, etc.) and buy-in from business leadership• Identify, recruit and manage Distributors and Vendors pan Nigeria• Oversee and evaluate… Show more • Develop and manage Sales and Marketing operating budget• Develop strategic plan for growing distribution channels • Plan and forecast annual, quarterly and monthly revenue streams• Develop strategy and execute sales distribution channel management and marketing policies and processes• Define success metrics (e.g., revenue growth, share %, etc.) and buy-in from business leadership• Identify, recruit and manage Distributors and Vendors pan Nigeria• Oversee and evaluate marketing research activities• Establish and maintain relationships with industry influencers and key strategic partners.• Direct staffing, training, and performance evaluations • Product development• Business Reporting Show less

Lagos, Nigeria

• Manage the P&L of the business• Build and develop a fit for purpose organization to ensure adequate resources are available to deliver operational plans for the short and long term.• Accountable for the development and delivery of the business strategy and annual performance targets.• Lead the establishment of a very strong culture, standards and performance for the asset.• Obtain profit contribution by managing staff; establishing and accomplishing business… Show more • Manage the P&L of the business• Build and develop a fit for purpose organization to ensure adequate resources are available to deliver operational plans for the short and long term.• Accountable for the development and delivery of the business strategy and annual performance targets.• Lead the establishment of a very strong culture, standards and performance for the asset.• Obtain profit contribution by managing staff; establishing and accomplishing business objectives.• Provide leadership to all Business Units• Set priorities, assign resources and set strategy for operational excellence and efficiencies• Increase management's effectiveness by recruiting, selecting, training, coaching, and effective management of all resources.• Responsible for Strategic Business Planning and Development• Build company image by collaborating with industry stakeholders; enforcing ethical business practices.• Develop strong and effective relationships with to develop confidence and trust• Client Relationship Management• Business Reporting Show less

Victoria Island, Lagos, Nigeria

• Provide a structured After Sales Service support for:o Telecgsm LTD (Wholesale mobile device sales and distribution nationwide)o Telechoice LTD (6 Retail Outlets - BlackBerry Shop and etel Gadget Shops nationwide)o Telecare Wireless LTD (9 Service Centres pan Nigeria. Telecare Wireless is an Authorized Service Vendor (ASV) to all major OEMs• Manage the profitability of all service centres according to budgetary terms and OEM standards• Maintain and increase market… Show more • Provide a structured After Sales Service support for:o Telecgsm LTD (Wholesale mobile device sales and distribution nationwide)o Telechoice LTD (6 Retail Outlets - BlackBerry Shop and etel Gadget Shops nationwide)o Telecare Wireless LTD (9 Service Centres pan Nigeria. Telecare Wireless is an Authorized Service Vendor (ASV) to all major OEMs• Manage the profitability of all service centres according to budgetary terms and OEM standards• Maintain and increase market share• Manage Brand Visibility at all OEM Collection Points • Maintain a high level of Customer Satisfaction through a structured Quality Assurance process across all centres.• Provide quality framework of solutions for all Warranty and Non – Warranty customer issues within an acceptable TAT• Maintain an inventory of needed parts and tool for efficient service delivery and TAT• Adequate monitoring of Financial Claims, reducing rejection to less than 10%• Manage the nationwide logistic structure of product collection and return through the implementation of Collection Centres across the country (over 90 Collection Points)• Maintain periodic training and certification for CP Staff, Technical and CS Staff• Provision of periodic productivity reports to Telec and OEM managements (Nokia, Samsung, BlackBerry and Huwawei)• Responsible for strategic business planning and development with other OEMs and Telecommunication Companies. Show less

Ibadan, Oyo State, Nigeria (Covering South-West)

• Develop trade channel branding strategy, implementation and management• Provide sales support and special projects management (Marketing Communications Events)• Procurement of trade Channel materials• Monitor and implement Capacity Utilization campaigns across the region• Develop and execute experiential marketing and promotional sales campaigns • Perform in-store merchandising in compliance with defined standards and manage stock levels to ensure constant replenishment of… Show more • Develop trade channel branding strategy, implementation and management• Provide sales support and special projects management (Marketing Communications Events)• Procurement of trade Channel materials• Monitor and implement Capacity Utilization campaigns across the region• Develop and execute experiential marketing and promotional sales campaigns • Perform in-store merchandising in compliance with defined standards and manage stock levels to ensure constant replenishment of stock• Ensure availability of brand materials and merchandise at events, exhibitions, trade fairs, conferences, etc• Liaise with trade partners/ distributors/ dealers to ensure that they comply with agreed SLAs and escalate merchandising issues to the Manager, Communication & Merchandising as appropriate and HOR• Implement approved improvement initiatives to ensure enhanced performance of the Sales team• Prepare agreed periodic activity and performance reports for the attention of the HOR • Manage all activities of Sales Canvassing Agencies and Branding/Merchandising Agencies across the region and ensure compliance according to stated standards• Project manage all Service Impact Project across the region (Geo- marketing survey and analysis) Show less

Lagos, Nigeria

• Manage the day to day operations of the Back Office Team / Unit• Lead, mentor and coach team members• Provide feedback to management and also suggest for process improvements / simplification• Coordinate with other units / departments the prompt resolution of customer issues• Implement effective workforce management system• Develop policies and processes for customer relationship management• Provide management with performance reports and alerts on a regular basis•… Show more • Manage the day to day operations of the Back Office Team / Unit• Lead, mentor and coach team members• Provide feedback to management and also suggest for process improvements / simplification• Coordinate with other units / departments the prompt resolution of customer issues• Implement effective workforce management system• Develop policies and processes for customer relationship management• Provide management with performance reports and alerts on a regular basis• Monitor trends and take appropriate actions to improve on performance and productivity• Co-ordinate all customer issue resolution across all channels• Implement effective monitoring and management of Outbound campaign functions• Coordinate all product and support tools Pre-Launch URD/UAT activities• Test and provides solutions to all OEM devices for adequate customer management Show less

Lagos, Nigeria

• Effectively Lead team members, coach and mentor• Coordination and Resolution of all subscriber Credit issues (Debit and Refund)• Perform tests as per schedule to test and ensure knowledge level of staff under supervision is up to date at all times • Make available information required for handling customer queries and complaints in most effective manner and through all requisite media• Monitor quality of response to customers and turnaround time of responses• Ensure… Show more • Effectively Lead team members, coach and mentor• Coordination and Resolution of all subscriber Credit issues (Debit and Refund)• Perform tests as per schedule to test and ensure knowledge level of staff under supervision is up to date at all times • Make available information required for handling customer queries and complaints in most effective manner and through all requisite media• Monitor quality of response to customers and turnaround time of responses• Ensure timely training of staff• Provide management with regular performance reports on daily/weekly/fortnightly/monthly basis• Effectively implement business campaigns• Represents Globacom at Nigerian Communication Commission NCC Consumer Parliament• Test and provides solutions to all OEM devices for adequate customer management Show less

Lagos, Nigeria

• Provide effective and efficient customer service support to subscribers• Populate and manage subscriber data on the CRM tool• Tele-market company products and services• Resolve customer issues and processing requests• Capture interactions in CRM (Customer Relationship Management) tool

B.Sc, Sociology

Activities and Societies: Member - University of Ibadan Cricket Club Member - Sigma Club, University of Ibadan (Sigma Treasurer) Member.

M.Sc, Conflict Studies Mhrs

Activities and Societies: Sigma Club, University of Ibadan. University of Ibadan Cricket Club.