Head Of Customer Experience
Current
Jun 2020 - Present
AeroLeads people directory · profile
Taylor Reid Email & Phone Number
Mood Health
at
Mood Health
1 work email found
@stitchfix.com
3 phones found area 415
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Who is Taylor Reid? Overview
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Quick answer
Taylor Reid is listed as Mood Health at Mood Health, based in Austin, Texas, United States. AeroLeads shows a work email signal at stitchfix.com, phone signal with area code 415, and a matched LinkedIn profile for Taylor Reid.
Taylor Reid previously worked as Head of Customer Experience at Mood Health and Head Of Customer Experience at Outdoor Voices. Taylor Reid holds Bachelor Of Science (B.S.), Applied Learning And Development from The University Of Texas At Austin.
Company email context
Email format at Mood Health
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{first_initial}{last}@stitchfix.com
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AeroLeads found 1 current-domain work email signal for Taylor Reid. Compare company email patterns before reaching out.
Profile bio
About Taylor Reid
Committed to developing, coaching, and mentoring others to reach their highest level of potential, and then pushing them even further. I have a strong passion for helping individuals succeed while also building collaborative teams that continue to grow and adapt to rapidly changing environments.
Listed skills include Leadership, Management, K 12, Esl, and 38 others.
Current workplace
Taylor Reid's current company
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8 roles
Taylor Reid work experience
A career timeline built from the work history available for this profile.
Head Of Customer Experience
-Lead the CX department to deliver best in class service by creating and managing key metrics that drive performance and overall company goals, such as CSAT, NPS, and other supporting KPIs-Foster a positive team environment to promote growth and feedback that leads to improved performance, processes, and/or products-Collect, process, and present data to relative cross-functional partners for continuous improvement benefiting the customer and organization-Provide necessary data to make recommendations that improve systems and processes-Drive, inspire, and motivate the CX team towards individual growth and superior customer experience simultaneously-Prioritize the needs of the business with those of CX to make informed decisions-Maintain and implement professional and technical knowledge by researching and reviewing professional publications and establishing personal networks-Provide the voice of the customer and customer insights across the organization to identify improvement opportunities
Jul 2019 - Jan 2020
Cx Operations And Loss Prevention
Apr 2019 - Jul 2019
Client Experience Supervisor
-Lead, manage, and develop a team of 3-8 CX Leads and 45-150 CX agents by communicating objectives and providing performance feedback-Coach, motivate, and inspire a team to deliver an outstanding client facing service and experience-Execute day to day business management duties including workflows, scheduling, shift approvals, meetings, and reporting-Use data to drive productivity and quality among CX Leads and CX agents-Resolve client tickets and support the resolution of escalated client issues-Identify opportunities to improve products and processes to better address the needs of the clients and drive overall associate efficiency-Assist with the recruiting, hiring, and on-boarding of team members required to support business needs in a rapidly grown environment-Work independently and be a truly collaborative partner to solve business challenges daily -Take on special projects outside of normal day to day responsibilities as directed
Dec 2015 - Jul 2019
Social Media Supervisor
Jan 2018 - Apr 2019
Client Experience Lead
-Lead and manage a team of 5-15 Client Experience Associates by communicating objectives and developing team members to be their best selves-Coach, motivate, and inspire a team of associates to deliver outstanding service to clients on a daily basis-Build relationships through fun, personalized, and productive interactions with team members-Drive team members to meet and exceed expectations while continuously helping associates to become more productive and efficient-Demonstrate expertise in providing prompt, friendly, and professional support to clients via email and/or phone-Resolve client issues and support the resolution of escalated client issues
Nov 2014 - Dec 2015
Real Estate Agent
Assisting clients interested in buying, selling, or investing in Real Estate.
Jul 2013 - Nov 2014
Educator
-Managing, developing, and coaching teachers and student teachers-Balancing monthly budget-Creating, planning, and implementing curriculum and instruction-Managing student behavior and conflicts
Aug 2008 - Nov 2014
2 education records
Taylor Reid education
Bachelor Of Science (B.S.), Applied Learning And Development
The University Of Texas At Austin
Education record
The Woodlands High School
FAQ
Frequently asked questions about Taylor Reid
Quick answers generated from the profile data available on this page.
What company does Taylor Reid work for?
Taylor Reid works for Mood Health.
What is Taylor Reid's role at Mood Health?
Taylor Reid is listed as Mood Health at Mood Health.
What is Taylor Reid's email address?
AeroLeads has found 1 work email signal at @stitchfix.com for Taylor Reid at Mood Health.
What is Taylor Reid's phone number?
AeroLeads has found 3 phone signal(s) with area code 415 for Taylor Reid at Mood Health.
Where is Taylor Reid based?
Taylor Reid is based in Austin, Texas, United States while working with Mood Health.
What companies has Taylor Reid worked for?
Taylor Reid has worked for Mood Health, Outdoor Voices, Stitch Fix, Keller Williams Realty, Inc., and Austin Independent School District.
How can I contact Taylor Reid?
You can use AeroLeads to view verified contact signals for Taylor Reid at Mood Health, including work email, phone, and LinkedIn data when available.
What schools did Taylor Reid attend?
Taylor Reid holds Bachelor Of Science (B.S.), Applied Learning And Development from The University Of Texas At Austin.
What skills is Taylor Reid known for?
Taylor Reid is listed with skills including Leadership, Management, K 12, Esl, Teaching, Lesson Planning, Editing, and Teaching Reading.
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