Service Delivery Analyst
Current
Mar 2024 - Present
AeroLeads people directory · profile
Tashonique (Tay) Sealey Itil4 Email & Phone Number
Service Delivery Analyst
at
The Standard
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Delivery Analyst
Location
Chandler, Arizona, United States
Company size
Who is Tashonique (Tay) Sealey Itil4? Overview
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Quick answer
Tashonique (Tay) Sealey Itil4 is listed as Service Delivery Analyst at The Standard, a company with 3435 employees, based in Chandler, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Tashonique (Tay) Sealey Itil4.
Tashonique (Tay) Sealey Itil4 previously worked as Senior Business Analyst at Sunlight Solutions and Custom Handling & Account Management Program Specialist at Hewlett Packard Enterprise. Tashonique (Tay) Sealey Itil4 holds Master Of Business Administration - Mba, Information Technology from Western Governors University.
Company email context
Email format at The Standard
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The Standard
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Profile bio
About Tashonique (Tay) Sealey Itil4
As a Senior Business Analyst at Sunlight Solutions, a leading Insurtech company, I leverage my in-progress MBA education in Information Technology and my CRM expertise to deliver innovative solutions that enhance customer satisfaction and retention. I collaborate with various stakeholders to assess customer needs and requirements, design and implement systems and processes, and provide training and support. In my previous roles, I gained valuable experience managing critical events, optimizing customer experience, and reengineering processes for HP Enterprise, BriteCore, and State Farm. I also developed strong problem-solving, communication, and influencing skills that enabled me to contribute to the growth and success of these organizations. I aim to continue learning and applying best practices in customer success and Insurtech and to impact the industry positively.
Current workplace
Tashonique (Tay) Sealey Itil4's current company
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The Standard
8 roles
Tashonique (Tay) Sealey Itil4 work experience
A career timeline built from the work history available for this profile.
Senior Business Analyst
Aug 2022 - Oct 2023
Custom Handling & Account Management Program Specialist
- Validated customer entitlement, logged cases, connected them to the proper technical support resource and provided monitoring services throughout the case's lifecycle- Supplied monthly management and technical support to all contracts within the assigned region- Lead the design and maintenance of efficient customer portal support and feedback channels.
Apr 2020 - Sep 2022
Critical Event Manager
- Utilized a successful retention strategy and optimized customer experience by eliminating roadblocks and streamlining organizational processes- Responded to and acted on event monitoring triggers on critical incidents to ensure HPE maintained contractual commitments and service level agreements (SLA)- Analyzed and employed reengineering approaches that.
Feb 2020 - Jul 2022
Technical Consultant
- Spearheaded business and technological processes with a focus in ITIL methodology- Assisted in managing the Technical Support Team and assumed responsibility for supervising staff and providing direction and mentorship in tech support and service delivery- Researched and implemented best practices in help desk and IT support- Ensured policies and.
Jun 2018 - Feb 2020
Business Configuration Analyst
- Configured basic software framework for each client using internal tools, software fluency, and basic programming knowledge- Gathered and analyzed client materials with high degree of autonomy in determining the best course of action for implementing configuration requests for a successful and smooth Go Live- Conducted weekly meetings with clients.
May 2021 - Jun 2022
Acquisition/Retention Specialist
Aug 2015 - Apr 2021
Dsp/House Manager
Jul 2014 - Dec 2018
Team & coworkers
Colleagues at The Standard
Other employees you can reach at standard.com. View company contacts for 3435 employees →
PB
Peggy Bishop-Ackley
Colleague at The Standard
Vancouver, Washington, United States, United States
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MM
Martin Millage
Colleague at The Standard
Newberg, Oregon, United States, United States
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EV
Eduardo Verduzco
Colleague at The Standard
Palo Alto, California, United States, United States
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AS
Angie Sande
Colleague at The Standard
Spokane, Washington, United States, United States
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CE
Carol Ernst
Colleague at The Standard
Portland, Oregon, United States, United States
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ST
Steven Tuimoala
Colleague at The Standard
Portland, Oregon Metropolitan Area, United States
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JH
Jarod Hayer
Colleague at The Standard
Tampa, Florida, United States, United States
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PG
Peter Guerr
Colleague at The Standard
Los Angeles, California, United States, United States
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ER
Emily Rink
Colleague at The Standard
Portland, Oregon, United States, United States
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CM
Carmen M. Henry, B.S., Mba
Colleague at The Standard
Greater Tampa Bay Area, United States
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Peggy Bishop-Ackley
Colleague at The Standard
Vancouver, Washington, United States, United States
View →
MM
Martin Millage
Colleague at The Standard
Newberg, Oregon, United States, United States
View →
EV
Eduardo Verduzco
Colleague at The Standard
Palo Alto, California, United States, United States
View →
AS
Angie Sande
Colleague at The Standard
Spokane, Washington, United States, United States
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CE
Carol Ernst
Colleague at The Standard
Portland, Oregon, United States, United States
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ST
Steven Tuimoala
Colleague at The Standard
Portland, Oregon Metropolitan Area, United States
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JH
Jarod Hayer
Colleague at The Standard
Tampa, Florida, United States, United States
View →
PG
Peter Guerr
Colleague at The Standard
Los Angeles, California, United States, United States
View →
ER
Emily Rink
Colleague at The Standard
Portland, Oregon, United States, United States
View →
CM
Carmen M. Henry, B.S., Mba
Colleague at The Standard
Greater Tampa Bay Area, United States
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2 education records
Tashonique (Tay) Sealey Itil4 education
Master Of Business Administration - Mba, Information Technology
Bachelor'S Degree, Speech Communication
FAQ
Frequently asked questions about Tashonique (Tay) Sealey Itil4
Quick answers generated from the profile data available on this page.
What company does Tashonique (Tay) Sealey Itil4 work for?
Tashonique (Tay) Sealey Itil4 works for The Standard.
What is Tashonique (Tay) Sealey Itil4's role at The Standard?
Tashonique (Tay) Sealey Itil4 is listed as Service Delivery Analyst at The Standard.
Where is Tashonique (Tay) Sealey Itil4 based?
Tashonique (Tay) Sealey Itil4 is based in Chandler, Arizona, United States while working with The Standard.
What companies has Tashonique (Tay) Sealey Itil4 worked for?
Tashonique (Tay) Sealey Itil4 has worked for The Standard, Sunlight Solutions, Hewlett Packard Enterprise, Britecore, and State Farm ®.
Who are Tashonique (Tay) Sealey Itil4's colleagues at The Standard?
Tashonique (Tay) Sealey Itil4's colleagues at The Standard include Peggy Bishop-Ackley, Martin Millage, Eduardo Verduzco, Angie Sande, and Carol Ernst.
How can I contact Tashonique (Tay) Sealey Itil4?
You can use AeroLeads to view verified contact signals for Tashonique (Tay) Sealey Itil4 at The Standard, including work email, phone, and LinkedIn data when available.
What schools did Tashonique (Tay) Sealey Itil4 attend?
Tashonique (Tay) Sealey Itil4 holds Master Of Business Administration - Mba, Information Technology from Western Governors University.
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