Collaborated with the IT department to play a pivotal role in the development and support of companyapplications, enhancing their functionality and usability.• Updated and debugged PHP and SQL code that was outdated.• Played an active role in the implementation of network policies and procedures, ensuring seamless andsecure network operations in alignment with company objectives.• Conducted thorough analysis of existing processes and proposed tailored solutions, aligning… Show more Collaborated with the IT department to play a pivotal role in the development and support of companyapplications, enhancing their functionality and usability.• Updated and debugged PHP and SQL code that was outdated.• Played an active role in the implementation of network policies and procedures, ensuring seamless andsecure network operations in alignment with company objectives.• Conducted thorough analysis of existing processes and proposed tailored solutions, aligning with GroundEffects' current IT programs to optimize efficiency and effectiveness.• Made significant contributions to the enhancement of application support, facilitating the smoothoperation of critical software and systems within the organization.• Implemented Firebase Cloud Messaging notifications Show less

Assisted clients in diagnosing and resolving software and hardware issues, leveraging a combination ofremote and on-site troubleshooting techniques, following best practices in customer service.• Resolved more than 60 technical issues remotely using Remedy Software, demonstrating proficiency inproblem-solving and client support.• Spearheaded the deployment and configuration of over 35 workstations for clients and employees withinthe EUR department, ensuring seamless… Show more Assisted clients in diagnosing and resolving software and hardware issues, leveraging a combination ofremote and on-site troubleshooting techniques, following best practices in customer service.• Resolved more than 60 technical issues remotely using Remedy Software, demonstrating proficiency inproblem-solving and client support.• Spearheaded the deployment and configuration of over 35 workstations for clients and employees withinthe EUR department, ensuring seamless operations and optimal performance.• Optimized the "Last Physical Verification" process for equipment and hardware across the WindsorSarnia region, reducing cycle time by 66%.• Coordinated the distribution of 85 loan agreement forms to maintain up-to-date inventory records.• Collaborated on-site at Windsor Tunnel and Ambassador Bridge to deploy and rectify damagedequipment in high-traffic areas, contributing to uninterrupted traffic flow and enhanced operationalefficiency Show less

Oversee and was responsible for the latest in working on the latest video games, kitchen equipment,register systems and coin and ticket mechanismsManaged the electrical and mechanical aspects of the game room; performed daily preventative maintenance and repairs.Operated stage show equipment and manage repairs and preventative maintenance, including compressoroperation, lighting and sound, pneumatic, mac valves, cylinders, boards and stage show cosmetics.