Conducting thorough quality assessments on products, identifying defects and ensuring compliance with industry standards.Collaborating with cross-functional teams to implement quality control measures and resolve issues in a timely manner.Analyzing data trends to predict potential quality issues and proactively address them.Train team members on QA processes, standard, and best practices.Provide timely and constructive feedback to developers and other stakeholders.

• Executed comprehensive test plans to ensure software functionality, usability, and compatibility.• Collaborated with development teams to provide timely feedback and improve the quality of software products.• Documented and reported bugs, glitches, and inconsistencies, facilitating efficient issue resolution.• Filing claims using an Application Loansphere Claims• Validating the proof of work submitted by different vendors and billing the work back if there is any insufficient proof provided.• Evaluating the loss for work done after curtailment of the property by Federal Government cabinet member(HUD).• Evaluating taxes paid on the property and claiming them as per guidelines.• Following all Servicing business rules and Investor guidelines to claim various expenses incured on the property from the time it is referred to foreclosure till it is sold to third party or conveyed back to investor.• Managing inventory with efficiency and desired quality even during high volume/crisis times.• Reorganised the meeting booking process, implementing an online system which all staff can access, leading to reduced diary conflicts within the team• Devised and implemented a new filing and indexing system for files, resulting in greater ease of access and a more time-efficient process• Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company.