Taz Chisango Email and Phone Number
Taz Chisango work email
- Valid
Taz Chisango personal email
I am a Hearings Manager at the Health and Care Professions Council (HCPC), a regulatory body that protects the public and sets standards for health and care professionals. With over 10 years of experience in the legal and regulatory sector, I have developed core competencies in change management, reporting, relationship development, and stakeholder engagement. My mission is to ensure that the HCPC delivers fair, efficient, and quality hearings and meetings for its Fitness to Practise Department.As a Hearings Manager, I lead a team of 18 hearings officers, providing them with guidance, support, and feedback on their performance and development. I also monitor and report on the quality, timeliness, and efficiency of the hearings process, ensuring compliance with the relevant legislation, policies, and procedures. I have successfully implemented several changes and improvements to the hearings process, such as streamlining workflows, enhancing communication, and increasing customer satisfaction. I have also developed strong relationships with internal and external stakeholders, such as panel members, lawyers, registrants, and witnesses, to facilitate the smooth and fair conduct of hearings. I enjoy working with a diverse and collaborative team that values integrity, accountability, and innovation.
General Optical Council
View- Website:
- optical.org
- Employees:
- 222
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Operations Manager (Hearings)General Optical CouncilUnited Kingdom -
Hearings ManagerThe Health And Care Professions Council Apr 2021 - PresentLondon, England, United Kingdom -
Panel MemberCambridgeshire And Peterborough Constabulary Community Scrutiny Panel Mar 2022 - PresentWorking with other panel members across Cambridgeshire to hold the Constabulary to account where they undertake ‘stop and search’ or apply ‘use of force’ during daily operations. We are hosted by the office of the Police and Crime Commissioner for Cambridgeshire and Peterborough and scrutinise police video footage, data records and performance figures, acting in complete independence to critique the work of of frontline policing. As a panel member we make recommendations to the… Show more Working with other panel members across Cambridgeshire to hold the Constabulary to account where they undertake ‘stop and search’ or apply ‘use of force’ during daily operations. We are hosted by the office of the Police and Crime Commissioner for Cambridgeshire and Peterborough and scrutinise police video footage, data records and performance figures, acting in complete independence to critique the work of of frontline policing. As a panel member we make recommendations to the constabulary who implement improvements and behavioural learning, whilst at the same time feeding back specific comments to individual officers. Show less
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Investigations ManagerThe Nursing And Midwifery Council Mar 2020 - Mar 2021London, England, United KingdomResponsible for the day-to-day management of a team of 18 case administrators within the Fitness to Practise Department. The role includes providing guidance on the management and administration of cases. Monitoring the workload of the team, ensuring targets and standards of performance are achieved; ensuring cases are followed in line with the relevant legislation, policies and procedures. -
Senior Committee SecretaryGeneral Dental Council Jul 2019 - Oct 2020London, England, United Kingdom -
Panel SecretaryThe Nursing And Midwifery Council Oct 2016 - Jun 2019London, England, United KingdomAdvising panel members on NMC policy, process and procedures and providing support to the panel in public session. Maintaining extensive knowledge of regulatory laws governing the NMC. Drafting panel decisions and ensuring each decision is set out in an appropriate framework and in line with NMC’s guidelines and all written and oral communication with external stakeholders is clear, consistent, sufficient, appropriate and relevant. Acting as the lead NMC member of staff involved in NMC Hearings… Show more Advising panel members on NMC policy, process and procedures and providing support to the panel in public session. Maintaining extensive knowledge of regulatory laws governing the NMC. Drafting panel decisions and ensuring each decision is set out in an appropriate framework and in line with NMC’s guidelines and all written and oral communication with external stakeholders is clear, consistent, sufficient, appropriate and relevant. Acting as the lead NMC member of staff involved in NMC Hearings and managing the efficient and effective progression of the NMC hearings process. Delivering a high quality of service to all stakeholders, both internal and external through effective and efficient management of the hearings process and the overall work of the NMC. Providing necessary and appropriate communication with the press particularly high profile cases. Show less -
Case OfficerThe Nursing And Midwifery Council Jun 2013 - Sep 2016London, United KingdomKey responsibilities included ensuring proportionate and efficient casework progression of fitness to practise cases in line with legislative requirements. That the management of cases maintained public confidence in the company, including appropriate risk management; timely progression and delivery of high standards of customer care. Other responsibilities included supporting Case Officers within the team, including new members of staff. Analysing information received on an ongoing basis… Show more Key responsibilities included ensuring proportionate and efficient casework progression of fitness to practise cases in line with legislative requirements. That the management of cases maintained public confidence in the company, including appropriate risk management; timely progression and delivery of high standards of customer care. Other responsibilities included supporting Case Officers within the team, including new members of staff. Analysing information received on an ongoing basis, making sure to identify complexities within the cases and ensure action and advice is taken. Gathering relevant information and facts to further progress each case and to carry out investigation work such as taking witness statements. Managing a high caseload which includes high profile cases by planning and communicating with all external and internal stakeholders. Ensuring all written and oral communication with external stakeholders is clear, consistent, sufficient, appropriate and relevant. Preparing each case for consideration by Fitness to Practise committees by preparing reports. Ensure good customer care is consistently delivered by the team to internal and external customers, in particular updating parties regularly and meeting their specific needs. Show less -
DirectorElegant Bliss Jan 2011 - Jun 2013Recently started a company with a business partner where it is my role to handle the marketing, accounts and business plans. I am currently putting together marketing strategies and finding the best ways to promote our business as well as marketing our products. Thinking about the company future, I am also drawing up a business plan with ways to expand our products and broaden our demographic. The company deals with the finer details of all events and weddings i.e Chair Covers, Stationary… Show more Recently started a company with a business partner where it is my role to handle the marketing, accounts and business plans. I am currently putting together marketing strategies and finding the best ways to promote our business as well as marketing our products. Thinking about the company future, I am also drawing up a business plan with ways to expand our products and broaden our demographic. The company deals with the finer details of all events and weddings i.e Chair Covers, Stationary, Favours, Invitations. Show less
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Restaurant Supervisor And Front Of House OperativeSheene Mill Sep 2008 - Aug 2011Point of contact for all clients both business and leisureProducing and analysing concise end of day reportsAccounting responsibilitiesRecruitment, motivation and development of current staffExcellent customer serviceArranging meeting rooms from layout to refreshments and ordering lunchThrough a passion for personal development and company success, I have strived to develop my role in the company. Whilst providing a fantastic grounding in customer service the role… Show more Point of contact for all clients both business and leisureProducing and analysing concise end of day reportsAccounting responsibilitiesRecruitment, motivation and development of current staffExcellent customer serviceArranging meeting rooms from layout to refreshments and ordering lunchThrough a passion for personal development and company success, I have strived to develop my role in the company. Whilst providing a fantastic grounding in customer service the role has allowed development in both financial and management skill. Show less
Taz Chisango Skills
Taz Chisango Education Details
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Long Road Sixth Form CollegeA-Levels
Frequently Asked Questions about Taz Chisango
What company does Taz Chisango work for?
Taz Chisango works for General Optical Council
What is Taz Chisango's role at the current company?
Taz Chisango's current role is Operations Manager (Hearings).
What is Taz Chisango's email address?
Taz Chisango's email address is ta****@****l.co.uk
What schools did Taz Chisango attend?
Taz Chisango attended University Of Lincoln, Long Road Sixth Form College.
What skills is Taz Chisango known for?
Taz Chisango has skills like Management, Customer Service.
Who are Taz Chisango's colleagues?
Taz Chisango's colleagues are Annabelle Weston, Andrea Moss, Stephen Mccrory, Maddie Mersh, Sarah Fishburn, Andrew Elder Smith, Kaylee Mitchell.
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