Drive end-to-end project management to deliver $1,404,500 USD and to commit over $4,000,000 USD to almost 700 mother and infant pairs in Flint, Michigan to dateBuild and manage work plans, budgets, and reports on program progress to internal and external audiences and stakeholdersDesign operational models and materials for intake, payment, and customer support, including assessing trade-offs of different design decisions Identify and mitigate operational vulnerabilities (e.g. fraud, brand risk, etc.) and creating solutions to de-riskDefine and review operational and efficiency metrics using data analysis strategies and techniques, with an eye to managing to improvementDefine project-level field staffing needs, oversee/drive recruitment, and directly manage field teams (e.g. call center/help desk, enrollment teams) to deliver high-quality operations and programmingLead vendor and partner scoping, evaluation, and management to enable effective program deliverySupport partnership building and partner management by tracking fundraising opportunities, supporting proposal development, and coordinating with partnersEstablish and maintain high quality relationships with operational partners and funders, including facilitating meetings and leading regular communications

Led safeguarding case management across multiple US Programs and international programs in Bangladesh, Liberia, Mozambique, and Uganda to prevent, detect, investigate, report and make recommendations for all cases that could potentially cause harm or abuse to recipientsOversaw safeguarding needs for international and domestic programs with upwards of 22,600 recipients and over $4,000,000 in commitmentsMonitor and respond to potential community risks, including safeguarding issues such as fraud, theft, abuse, discrimination, conflict, or other adverse concernsDesign innovations for prevention, detection, investigation and mitigation of fraud and safeguarding risks, generating case management tools and reports to supportDeveloped and maintained escalation protocols and referral pathways that are fully aligned with community needs and expectationsConduct relevant safeguarding training for in-country and global teams to remain compliant with international humanitarian standardsSupervised in-country teams of field managers and associates

Develop and maintain employer relationships to actively promote on-campus and virtual recruitment of students by a variety of employers in policy, education, urban & regional planning, and other public/human service industriesAdvise employers on recruitment strategies and identify metrics that will track success of plan, program and overall efforts with employer engagement and recruiting in generalCoordinate with key stakeholders to create career/industry and employment specific events and workshops that facilitate student learning and recruiting pipelinesRepresent VCU and the Career Services in local and national professional associations and conferences in order to stay current with industry standards and changes, revise programs to reflect trends, and increase the visibility of VCU Career Services among professionals in the fieldHire, train and supervise a team of 2-4 student workers that support the work of the professional team with regularly scheduled check-ins with each student worker, using RealTime system to track hours worked and wages earned in accordance to federal work study parametersContribute to the monthly, quarterly, and annual assessment and analytics projects related to the metrics tied to the departmental strategic plan and supplemental program needs

Developed part-time employment positions and micro-internships for currently enrolled VCU students, generating over $270,000 in estimated earnings over two academic yearsGarnered relationships with new employer partners across multiple industries within Richmond communityGenerated quantitative and qualitative reports on student employment and employer engagement, utilizing tools like Excel and SPSSConstructed dashboards, annual reports, and user-friendly website to present data to external audiencesConceptualized and presided over official Career Services events, such as career fairs, information tables, and student-facing workshops for diverse student populationCoordinated with the Office of Financial Aid to evaluate, approve, and train potential Federal Work Study employers and develop best practices for Federal Work Study programOversaw management of Suit Yourself Closet, implementing a new inventory system and leading marketing initiatives

Hired, coached, and managed staff of student employees; coordinated office appointment calendar with advisor and student populations with Student Success Collaborative; coordinated communication with students, parents, and interdepartmental connections; addressed administrative student concerns through Banner 8 and 9; compiled qualitative data from retention databases; served as departmental records coordinator and building manager; performed office management tasks as required.

Prepared specialty formulas for inpatients; maintained patient records and lists; wrote updated policies and procedures for clinical nutrition department; educated patients and families on nutrition information.

Created monthly and weekly schedules; actively recruited new hires; led team in a high pressure sales environment; performed clerical functions for district managers; managed inventory of over 1000 unique items; represented company at promotional events

Managed operational tasks such as scheduling and business plans; interviewed, hired, and coached team members to success; led team in a sales environment

Teaching summer school elementary school classes, assisting teachers in administrative duties,data entry