Thomas Bachmann Email & Phone Number

Us

(Position contracted through Stellar Services, New York, NY) As part of the Engineering Content and Information Compliance Group, support an electronic document management database, content server, and online search tool that provides internal access to critical infrastructure information, documents and drawings. Ensure availability of key engineering data throughout project lifecycle. Maintain integrity of document management database including identifying improved delivery solutions and resolution of information flow and data maintenance issues.Support software implementation efforts for system upgrades and enhancements.Collaborate with division stakeholders to identify how content can be improved and shared.Serve as contributor to the information management domain and work to develop best practices. Responsible for instruction, directing and reviewing work of information data stewards.Work with data owners to correct errors; identify modifications for successful change management.Review and approve consultant NDA documents for engineering contracts and agreements.

New York City, Ny, Us

Supported enterprise architecture in the creation and maintenance of a Master Data Management (MDM) system of entity sets designed to deliver the capabilities to create linking and Smart Content for LexisNexis online research products. Databases include: Attorney & Law Firm, Judge & Judicial Branch, Legislative Branch, Expert Witness, and Geography.Led a global team of 24 data stewards in adding/deleting/modifying/verifying over 10 million entities crucial to the processes that create and enrich product content on Lexis Advance and Lexis.com.Conducted user acceptance testing (UAT) for database system enhancements, fixes and upgrades.Partnered with business, product and engineering groups to define business requirements and support data and content initiatives for product roadmaps and Lexis Advance product releases.Established Key Performance Indicators (KPIs) to measure success of data maintenance strategies and for making process improvements in the entity recognition processes. Developed data acquisition and quality control strategies, consistently delivering with quality and efficiency to support SLAs.Created reports, dashboards, and metrics to monitor accuracy, completion and timeliness of databases. Resulted in enhanced product content and increased Net Promoter Scores (NPS). Transitioned data steward activities to Philippines. Organized/implemented training programs, leading 18 trainees through certification. Resulted in significant savings in operations costs.Led a data unification project to integrate product entity data with backend enterprise systems.

Directed editorial production team for Lawyers.com, Martindale.com and the Martindale-Hubbell Law Directory, ensuring all subscriber/advertiser profile data were represented correctly online and in print publications.Developed content for client development initiatives and lead production team that supported editorial systems critical to data development and maintenance. Worked with IT and other client development businesses to enhance data for solutions products. Coordinated and established workflow with outside vendors in support of editorial processes and other ongoing business procedures

Managed production support staff for content management system applicationsServed as business process lead in development projectsManaged editorial training staffManaged editorial system & workflow documentation.

Brooklyn, Ny, Us

Managed marketing, promotion and web site operations for real estate brokerage and property management company. Represented buyers & sellers of co-ops and condos in New York City.

Chatham, Nj, Us

Oversaw editorial, production and data content operations for approximately 20 reference publications and three websites of bibliographic & serials information. Directed all day-to-day activities of 80-person department including off-site editorial facility.Provided bibliographic information management solutions designed to help publishers, bookseller and libraries better serve customers.

Uniondale, New York, Us

As Managing Director: Directed editorial and research operations for business and biographical publications (online and print). Provided editorial expertise to defend and grow product, revenue and profit levels. Assisted with development of web-based products and services. Recommended, developed, and implemented procedures to create efficiencies in editorial and business operations. Led editorial database conversion team.As Senior Editorial Director:Responsible for editorial production of approximately 50 business and biographical publications offered in print, CD-ROM and other electronic formats. Supervised staff of 75 full-time and 25 temporary employees in the editorial/research and creative services departments. Additional duties included budgeting, scheduling, staff development and assisting with database development.

As Editorial Director: Oversaw production of business directories in print and electronic formats from data collection through publication. Key products: Directory of Corporate Affiliations and Advertiser & Agency Redbooks.As Managing Editor: Managed the editorial start-up of newly-acquired division that publishes business information directories. Responsible for transfer of editorial operations from Illinois to New Jersey, requiring extensive travel.

Chatham, Nj, Us

Monitored staff and outside vendor adherence to publication schedule of assigned projects for library and reference markets.

B.A., Communications/Journalism

Cimp Certification Program, Certified Information Management Professional (Cimp)