• Oversaw all facets of Ameriprise Auto & Home technology operations infrastructure including business continuity plans; staff development; Sox 404 compliance; budget development and management; point-of-departure and point-of-arrival technology planning; and collaborating with all Auto & Home business units including application development.• Managed team of 30 including managers, infrastructure engineers, developers, help desk, computer operators and individual contributors. • Improved employee satisfaction survey results year-over-year.

Same responsibilities as above.

• Responsible for delivery of all application architecture, development and deployment of all store system applications developed by ShopKo and Pamida teammates to in-store processors, and point-of-sale devices.• Managed remote 10 member team of Pamida developers, and business analysts - consistently seeking and mentoring high-performance.• Collaborated with ShopKo and Pamida business leaders to develop, test, and implement store system and point-of-sale applications.• Managed on-site ShopKo team of 10 including developers and systems analyst who provided daily support and delivery of business-driven projects.• Oversaw computer operations for both ShopKo and Pamida Operating Divisions including Helpdesk.• Managed Business Recovery contracts including planning and executing twice-yearly disaster recovery exercises.• Managed budgeting, staff development, communication and escalation of system failures, problem and change activities, and planning future operational strategies.