Troy Anthony Email & Phone Number

Perkasie, Pennsylvania, United States

P&L and Operational responsibility for this specialty manufacturer of Laboratory Instrumentation. Responsible for leading the organization across all functional areas including Sales, Marketing, Engineering, Service, and Operations to develop and execute multi-year Strategic Plan. monitor and manage the company's financial performance and achieve KPI goals. Acquire and develop talent to support succession planning and drive future growth.• Negotiated the purchase of the company and successfully managed ownership transition.• Lead and develop vision for the organization via multi-year and annual strategic roadmap plans resulting in 50% growth and record company sales and profits and improved customer satisfaction as measured by Net Promotor surveying.• Successfully overhauled IT infrastructure and core systems including transition to a new ERP manufacturing system, deploying a CRM system to manage and execute Sales and Marketing opportunities, and utilization of Microsoft Teams and Microsoft Planner/Project to improve collaboration and effectiveness of product development and project execution.• Expanded distribution channels, expanded direct sales team, and launched new company website with e-commerce capabilities resulting in 4X improvement in organic traffic. • Developed Product Roadmap and oversee Engineering team resulting in successful product launches of new and improved products that drove sales growth.• Executed Quality Management Systems (QMS) improvements to processes, infrastructure, and documentation enabling transition to ISO 9001 certified manufacturing and ISO 17025 Laboratory accreditation.• Implemented regulatory compliance program to meet international import/export requirements.• Introduced 5S and lean manufacturing principals resulting in a 30%+ improvement in turn time and on-time performance.

Cleveland

Managed $300MM+ in annual revenue of payment product services including the KeyBank Relationship Rewards program, consumer checking, debit and prepaid cards, fees, and specialty payment services such as foreign currency exchange, official bank checks, payroll services and more. Engaged regularly with senior executives, peer leaders, and major partners to support strategic initiatives from the earliest planning and development stages through to execution, including long-term planning around topics such as Credit and Debit Card EMV (PIN and Chip), mobile wallet, and other forward thinking payment topics. Developed and presented business case analysis and recommendations to senior level managers on strategic and tactical matters related to enhancing performance and managing risk. Initiated and evaluated product and client research and analysis to identify innovations and enhancements to existing products, pricing, promotions, channel of distribution and processes to improve sales, engagement, retention and drive revenue. Effectively built partnerships and trusted advisor status with finance, technology, marketing, channel, sales and sales support, and other business partners to evaluate and implement product, channel, marketing, program and segment initiatives and identify opportunities and constraints. Successfully managed complex projects and lead cross-functional teams in the implementation of approved initiatives. Responsible for several major payment related partnerships including MasterCard, Harland Clarke, Fiserv consulting, and others. Managed team of Payment Product Managers.

Cleveland/Akron, Ohio Area

Managed $25 billion portfolio of KeyBank consumer checking, savings, and CDs deposit portfolio and $100MM+ in consumer and small business banking fees. Responsible for driving thought leadership in identifying opportunities for product innovation and enhancements through the utilization of client, product, market trend, and regulatory insights. Leverage internal capabilities to develop or source innovative solutions based on client needs. Provide recommendations in setting interest rate strategy based on price elasticity models, business goals, and market insights. Conduct regular financial forecast model analysis to explain variances to plan and as an input to strategic planning. Manage corporate initiative projects impacting acquisition, cross-sell, retention, client onboarding, fee optimization, regulatory compliance, and product innovation that involve large cross-functional teams (technology, legal, compliance, risk, finance, segment, marketing, market research, training, communications, channel, and vendors). Management responsibility for three Senior Product Managers. Manage several consultant and vendor relationships.

Cleveland/Akron, Ohio Area

Managed $10 billion portfolio of KeyBank consumer checking, $2 billion portfolio of KeyDirect deposits, and $100MM+ in consumer and business fee income. Responsible for driving thought leadership for new or revised product and fees opportunities through the utilization of client, product, market, competitor, and regulatory insights. Leverage internal capabilities to develop or source innovative solutions based on client needs. Conduct regular financial forecast model analysis to explain variances to plan and as an input to strategic planning. Manage corporate initiative projects impacting acquisition, cross-sell, retention, client onboarding, fee optimization, regulatory compliance, and product innovation that involve large cross-functional teams. Management responsibility for two Senior Product Managers.

Responsible for the mass market consumer checking portfolio. Developed new checking product concepts based on market segment analysis, consumer research and testing, and business case development. Developed new and revised product business cases and presented recommendations to senior management for approval. Managed and coordinated complex projects involving cross-functional teams involving systems, legal, finance, branch support, marketing, training, and customer service. Forecasted, tracked, analyzed, and reported on sales, account growth, revenue, profitability, product utilization, retention, market share, and performance to plan. Monitored consumer banking trends to identify business threats and opportunities. Prepared written and verbal presentations to executive management on major initiatives and product performance. Managed one full time Product Manager.

Managed 6 Sigma projects involving efficiency improvements to back office processes including collections, lockbox, and mutual fund processing. Worked with functional areas to develop business review processes and scorecard metrics to provide ongoing self-sustaining methods to provide a framework for further self-driven operational process improvement.

Marysville, Ohio

Oversaw Honda factory electrical parts quality and the development of short-term and long-term quality improvement plans by Honda suppliers. Conducted regular onsite evaluation of supplier factories to review quality plans and production lines. Managed the activities of Honda quality staff in dealing with major parts problems, root cause analysis, and corrective solutions.

Louisville, Kentucky Area

Responsible for overseeing and implementing all activities and initiatives related to improving manufacturing production quality involving the production of both Honda and Bunton branded commercial mowing equipment. Towards the end of my time with Bunton, we acquired the use of laser to cut sheet metal which significantly improved throughput and quality. In 1995, I moved on from Bunton (my first post college job) to work directly for Honda at their Marysville facility. In 1996, Conglomerate Textron bought The Bunton Co. Later, the facility and products were absorbed/consolidated. Through at least 2007, Bunton remained a brand as part of Commercial Grounds Care, manufacturer of BOB-CAT, Bunton, Ryan and Steiner brand mowers.

Bs, Electrical Engineering

Activities and Societies: IEEE, VP

Mba, Business Administration, Management And Operations