Tanesha B. Scott, Pmp, Lssgb, Psm, Csm, Cspo Email & Phone Number

Remote

• Responsible for streamlining finance processes across 2,500+ client accounts totaling $120M.
• Improved response time for financial and account queries from 3 weeks to 2 days to enhance client satisfaction and operational efficiency.
• Assist in the implementation of new project management software and ERP systems, reducing project completion time by 4 months.
• Employ root cause analysis to identify and analyze delays in invoicing process to automate workflows, reducing invoice processing time by 8 days and EOM unbilled dollars by over $31M in 1 year.
• Train multinational virtual teams to achieve measurable improvements in processes that increased morale by 49%.
• Establish and maintain appropriate key performance indicators, accounting documentation, ERP systems, financial controls, processes, and data.

• Provided expert consulting services to diverse range of clients to deliver tailored solutions for business needs.
• Led and managed financial operations and accounting projects to address turnover rates, ERP implementations, and operational efficiency.
• Identified and implemented process improvements, optimizing workflows and increasing productivity for client organizations.

• Established standardized PMO templates, training programs, and tracking mechanisms to ensure uniformity across company-wide projects.
• Prepare cost-benefit, ROI, and other enterprise value management analyses to determine feasibility of implementing new ERP systems.
• Transformed over 350 manual processes into well-documented standard operating procedures (SOPs), improving average task completion time by 12 minutes.
• Utilized advanced tracking and reporting tools to monitor financial transactions against project budgets, facilitating real-time status updates and risk mitigation.
• Developed comprehensive project documentation and communication strategies, enhancing project progression by 24%.
• Conducted performance and financial analyses forecasting to develop strategic plans for program-specific improvements over a 5-year period.

• Utilized targeted customer engagement that led to a 116% revenue increase.
• Provided operational leadership for a team of up to 5 associates, reporting to Division Director of Operations.
• Oversaw recruitment, onboarding, training in learning management system, leading to improved knowledgesharing and 30% increase retention.
• Negotiated supplier agreements resulting in 13% reduction in office overhead expenses in first year.
• Developed operational reporting system to identify trends and areas of opportunity for the center.
• Directed hiring, training, and scheduling of customer service associates that led to increased customer service feedback.

College Of Business

- Provided supplemental advisement services to continuing, new, or transfer students to aid them in solidifying their enrollment preferences- Conducted & created satisfaction assessments to identify trends & implement programming, research, & strategies to support effective intervention- Facilitated marketing efforts through the coordination of cross &.

Housing & Residence Life

- Developed an inclusive housing community by hosting activities, meetings, & programs designed to foster cross-cultural communication & engagement- Responded to emergencies with professionalism & urgency to minimize &mitigate widespread threats to the housing community & its members- Complied with & enforced the institution’s policies, regulations, &.

New Student & Retention Programs

- Advocated for the interests, needs, rights of first-year students acclimating tothe institution & its policies- Coordinate out-of-class activities & events to engage mentees in meaningfultasks that serve to enhance their student experience- Generate reports relative to students’ attendance, engagement, participation, &receptivity to the program’s.

Doctor Of Education - Edd, Educational Leadership And Administration, General

Master Of Business Administration (Mba), Mba

Bachelor'S Degree, Business Administration, Management And Operations