• Tasked with prepping internal systems for ISO 27001 compliance. Completed 12.1.17o Patch management solution - WSUSo Gold Image implementation - MDTo Account management – Local and Active Directoryo LAPS implementationo Group Policy Server Asset Hardening (22)o Windows Event Forwarding implementationo Advised and revised ISO policies• Created free advanced PowerShell tools with automated email alerts for ISO compliance as well other administrative task with a large focus on auditing:o AD Users: configuration, permissions, inactive accounts, domain account migration, Unix attribute migration, cross domain user properties synchronization, decommission and termination, cross domain user account translation, and new user creation.o Data: Home directory auditing, compliance, migration, archiving, and cleanup.o Asset Management solution for windows servers.o Nessus scan resolution remediation automation.o Computer configuration• Citrix lead admin tasked with maintaining and upgrading existing environment as well integrating ISO compliant gold image deployment.• Windows patching administrator for 761 servers and 5914 workstationso Setup and configured WSUS along with automated rolling restart procedure during patching cycleo Patching was completed over a 12 hour scheduled outage once a month

Internal and customer project management, encompassing hardware and software procurement,systems upgrades, patching hardware and software within air gapped systems, upgradingnetwork infrastructure, and deploying hardened systems for internal and government use.• Tasked with prepping internal systems for NIST 171, DFARS 252 compliance.• Implemented virtual developer environment on Server 2016 Hyper-V on separate vlan, with trunkconnection to WSUS server.• Configure and implemented upgrade solutions for air gaped ITAR networks.o VSIF (Iron bird) F-35 prototype systems which included:▪ Hardware upgrade, re-configuration, and onsite installation.▪ Hardware Integration with PCI bus extension chassis over fiber.▪ Network hardware upgrade, re-configuration, and onsite installation.▪ Software upgrade, configuration, and deployment.▪ Backup solution• Implemented deployment standards for small business environment and DOD hardware to besecure and comply with NIST 171 and DFARS 252 via automated means. Accomplished byutilizing• WSUS• WDS• GPO• PowerShell• Batch• DSC• WSUS Offline• AD• Asset Manager

• Project management encompassing building, testing, integration, back out, and deployment of servers, and software across multiple operating systems. • Managed all user and client infrastructure, including but not limited to image deployment solution, group policy rights, Active Directory, security and software patching, compatibility and software matrix. • Created Windows images for Windows XP/7/8/8.1/10 supporting a variety of hardware across multiple manufactures, that automatically installed drivers, joined domains, and created incident reports for ticket tracking and inventory. • Increased productivity by decreasing workstation deployment repair and maintenance turnaround time from 2 days to 30 minutes reducing follow up service requests from a minimum of 5 to less than 3. • Created over 100 group policy objects across the domain forest, scripting in batch and PowerShell, automating manual processes for servers, infrastructure and support desk.• Restructured entire Active Directory organizational unit structure creating over 40 new organizational units, resulting in rapid deployment and automated departmental workstation configurations.• Created over 50 remote software packages and scripts decreasing physical user interaction.• Maintained and supported 156 GE Centricity Perinatal single sign on workstations, virtual machines and virtual servers. • Built and maintained domain controller for remote imaging utilizing pxe boot.• Maintained over 100 printers on print server on Windows 2003 and later upgraded to 2012. • Maintained user file security and access on 1 petabyte of SAN storage.• Automated 80 hours CryptoWall virus recovery.• Supported approximately 120 virtual servers, encompassing 50 unique applications.

• Developed standard operating procedures and configuration management for 500+ workstation shop, resulting in optimum performance and reliability.• Supported over 100 applications across Windows, and OS X platforms. Created guidelines, scripts and SOP’s providing optimum performance and productivity.• Responsible for cataloging and maintaining inventory throughout the network environment.• Provided workstation and peripheral device support on 500+ workstations, by rebuilding, repairing, and reimaging. • Implemented and maintained all workstation peripheral device security.

Managed business and consumer cellular accounts including, billing, connectivity and device support, while providing vast connectivity options. These include: bluetooth, audio and video streaming, and remote connection between desktop computers, mobile phones, and televisions.

Managed all in-office networking and desktop support, including OS installations, system troubleshooting and managed data storage.