Strategic and tactical business development and operational performance improvement executive with 30+ years of domestic and international experience across multiple industry sectors as a sales team leader and cost optimization process reengineering complex solution designer. An accomplished management consultant and financial services line executive with demonstrated success in improving market positioning, establishing revenue growth, and seizing market opportunities; plus, extensive knowledge of business processes, customer value management, IT optimization, distribution channel management, and total enterprise risk management. A team based leadership style focused on relationship and change management. Work experience in 20+ countries and 30+ institutions with multiple senior management styles and business environments ranging from new business/product launches to disaster recovery.Specialties: I/T Optimization, Business Process Reengineering, Needs Identification & Solution Design, Data Center Design & Disaster Recovery, Branch Banking Operations, Data Warehousing User Requirements, Bank Organization Restructuring, Information, MIS, & Monthly Reporting, Sales, Service & Relationship Management, Cards, Corporate, & Retail Credit Risk, Marketing, Planning, & Research, Business Performance Enhancement Strategies, Strategic Planning, Service Quality Design & Management
Listed skills include Strategic Planning, Research, Project Planning, Sales, and 12 others.