Theepan Baskaran Email & Phone Number

Toronto, Ontario, Canada

Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

• Subcontractor for Enbridge, Toronto Hydro, City of Toronto, and Bell Telecommunications
• Conducted research and analyzed data regarding excavation locations, construction prints and plans to determine actual underground pipelines of requested utilities
• Operated various electronic devices including use of a receiver wand and transmitter designed to assist in locating and verifying of underground utilities including gas, hydro, telecommunications, traffic, water.
• Prepared various reports and documentation verifying marked utilities

Toronto, Canada Area

• Located underground utilities (Enbridge Gas, Toronto Hydro, Toronto Water, Bell Telecommunications and Toronto Traffic Signal) accurately using utility mapping systems and electronic locating equipment
• Understood and responded to work requests delegated by Qx Supervisor
• Recognized and manipulated utility records
• Effectively documented utility locates and followed appropriate documentation procedure

• Effective in delivering high quality, personalized customer service, consistently and accurately within a fast-paced work environment
• Provided clients with clear, accurate information regarding a continually changing schedule of product and service options
• Seamlessly adjusted workflows/processes in response to volume peaks, ensuring no disruption in service quality

• Performed diagnostics on malfunctioning compressors, determined possible causes, and repairs
• Provided ongoing technical support to the Sales team and customers
• Identified and order appropriate parts necessary to complete repairs and routine maintenance
• Performed air audit using Kaeser's Air Demand Analysis (ADA) which entailed installing pressure sensors, flow meters and kilowatts meters on compressors and air lines
• Executed compressor air pipeline installations (Aluminium, Galvanized, Copper)
• Performed routine leak monitoring on compressed air lines using ultra sonic leak detector guns

• Rectify customers’ questions, complaints and concerns immediately, and facilitate workable resolutions
• Provide personal and responsive services to clients
• Knowledge with wireless systems, standards specifications and related industry issues
• Assemble phones from scratch (Blackberry curve and Blackberry pearl)
• MFI: Loading software to erase all the data from the phone before it is been sent back to the customer
• Triage: disassembles the faulty phones from the customers and detects what kind of problem is on the phone (camera damage, software error, LCD cracks, etc)

• Present and sell company products and services to current and potential clients
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
• Coordinate company staff to accomplish the work required to close sales

Project, Project Management

Project Management

Mechanical Engineer, Mechanical Engineering

Mechanical Engineering