JP Morgan Chase is a leading financial services firm and one of the largest banking services institutions in the United States. Service Delivery Manager, Communications ServicesManages all aspects of multiple, high-volume communications projects including inventory management and successful delivery of over 5,000 letter and email assets.• Coordinates and manages relationships between multiple stakeholders across varying lines of business; Consumer Card, Consumer Banking, and Business Banking • Responsible for facilitating creation and certification of multiple communications types through internal and external writing resources• Creating and managing schedules for review and certification of assets through business owners, legal and compliance teams, ensuring regulatory alignment• Utilizes project management tools and methodologies in a high volume production environment• Responsible for maintenance of asset inventory for up to 1,600 communications.

I work to establish and cultivate client relationships and partnerships. I am collaborating with clients to leverage Marketing Practicality's 20+ years of internet marketing solutions and CRM experience to enhance lead-generation and revenue.I educate clients and prospective clients about the necessity of a strong internet marketing strategy and how it will benefit both their top and bottom lines.

Volunteer Mediator. Helping individuals and organizations find mutually beneficial solutions to conflict by utilizing a guided process of communication and resolution.