Tom Bauer's Location
St Paul, Minnesota, United States, United States
Tom Bauer's Contact Details
Tom Bauer work email
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Tom Bauer personal email
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About Tom Bauer
Over 20 years of proven leadership in all areas of technology management in multiple industries, big ($30B) and small ($100M). Executive experience includes management of operational and digital transformation programs and optimizing IT delivery, customer satisfaction and employee morale. Have managed teams of 500+ and budgets of $200M+.
Tom Bauer Work Experience Details
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Global Chief Information Security OfficerApi Group Mar 2022 - PresentNew Brighton, Minnesota, Us -
CioApi Group Mar 2021 - Mar 2022New Brighton, Minnesota, Us
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Vice President, Business Process TransformationApi Group Mar 2020 - Mar 2021New Brighton, Minnesota, UsAPi Group is a $4B+ holding company for more than 40 independently managed companies within the construction and construction-related industry. The company purpose is Building Great Leaders, which means purposeful actions every day support to Leading Self, Leading Others, and Leading Teams.With 9,000+ employees and 200+ locations in the US, Canada and the UK, success is based on one philosophy: offer the finest customer-driven service by using common resources and shared experiences.APi Group has recently become public and accordingly requires a reset and acceleration of its IT enabled business process alignment and implementation plans. I oversee the design, development, andimplementation phases of company wide systems to aid in and automate the transformation and alignment of the business process company wide in an environment that is currently decentralized in almost every respect.
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Senior Vice President, CioHagerty Insurance Apr 2016 - Feb 2019Responsible for managing the Information Technology organization at Hagerty Insurance. Focus is on transforming the enterprise to a digital platform to support rapid product development and sales growth (over 16% annually). Built a new IT leadership team to lead the organization through the selection and implementation of Salesforce, Workday and AWS as the digital platform for all future technology at Hagerty. Brought in Mulsesoft as our API tool to securely integrate with our digital ecosystem. Implemented SAFe Agile Methodology across the enterprise to improve our processes, innovation and speed to market. Designed Security program to build cyber security capabilities to secure our cloud-based infrastructure.
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Executive Vice President, Coo/CioSecurity Life Jun 2011 - Mar 2016Minnetonka, Mn, UsResponsible for all Operations, Compliance and IT. Built an entrepreneurial, sales-oriented culture to fuel rapid growth in the insurance industry. Responsibilities include the implementation of transformational activities that allowed Security Life to be the easiest and most innovative company to do business with. This will be achieved through a highly automated and efficient administrative platform coupled with processes aligned to the needs of our customers. This "fully automated" model was the catalyst for significant business growth (100%) over 2 years. -
Svp And CioAllianz Life Jun 2009 - Mar 2011Minneapolis, MnAchieved double digit business growth through the execution of an IT Strategy fueled by a culture consisting of high employee morale, a relentless focus on customer satisfaction and disciplined project delivery. Responsibilities include delivery of transformation programs to implement technology to support streamlined business practices in product development, distribution and operations. Also responsible for aligning architecture, application portfolio and standards with German global parent company.Key outcomes:• Improved internal customer satisfaction from -35 (-100 to +100 range) to +53• Improved employee engagement from 28% to 88% in an outsourced environment• Improved vendor performance scores across the board by an average of 25%• Achieved highest possible divisional performance rating in 2010 for the first time ever• Awarded back-to-back awards from Celent for the innovative use of technology in Distribution• New DTCC services to support e-business for the sales of annuities• Consolidated producer management system -
Vice President, It Infrastructure ServicesAllianz Life Jan 2008 - Jun 2009Minneapolis, MnDeveloped and implemented a flexible architecture, infrastructure, and approach to applications support that achieved optimal systems availability, while supporting an aggressive technology project portfolio. Implemented ITIL, volume management, and performance metrics to maximize the partnership and value with our outsourcing partners. Key outcomes include server virtualization, multi-tiered storage platform, streamlined processes, and improved transparency.Key outcomes:• Improved systems availability and SLA compliance through vendor performance management• $1M+ in annual savings through volume management processes• Increased employee morale and operation stability in an outsourced model
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Vice President, It Application ServicesAllianz Life Jan 2004 - Jan 2008Minneapolis, MnManaged enterprise architecture and transformational application development services for Allianz of America (Allianz Life in Minneapolis and Firemans Fund in California). Initiatives include a shared SAP implementation for HR and Finance, a multi-year program to replace P&C claims, underwriting and policy administration, and a multi-year program to replace new business acquisition for annuities. Also, managed large complex outsourcing contracts, Project Management Offices and Quality Assurance centers of practice.
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Vice President, It Customer ServicesAllianz Life Jan 2003 - Jan 2004Minneapolis, MnDeveloped and led the IT customer liaison, vendor management and central project office. Responsibilities included leading quarterly customer review meetings, creating project approval governance structure, and establishing approved vendors with standard rate cards. Key outcomes:• Improved internal customer satisfaction from a 2.8 (5 point scale) to 3.7 in 1 year• Reduced overall consultant rates 8 – 10 percent, resulting in $2M/year in annual savings• Improved transparency to business through project governance and reporting processes
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It DirectorBest Buy Nov 1999 - Jan 2003Richfield, Minnesota, UsManaged the technology portfolio that supported Human Resources, Benefits and Payroll. Developed a Knowledge Management Portal that assisted retail store associates during the sales and support process Provided organizational leadership on multiple initiatives ranging from facilitating business strategy development to crafting new employee productivity tactics enabled by technology. Participated in due diligence and integration activities to support business growth through the acquisition of Musicland, Magnolia HiFi and FutureShop and the opening of new stores in Canada. -
Senior Manager, Hr And Union RelationsDaimlerchrysler Jun 1989 - Sep 1999Auburn Hills, Mi, UsResponsible for business process planning, applications development, portfolio management and systems deployment for the Human Resource and Union Relations organizations. This IT-based department utilized ERP software with web enabled self-service capabilities to drive higher employee satisfaction and lower unit costs. Key initiatives include the implementation of PeopleSoft, creation of a HR Data Warehouse to support ad hoc reporting and decision support models, and a global HR systems strategy after the merger. -
Systems EngineerElectronic Data Systems Jun 1986 - Jun 1989Responsible for systems analysis, programming and deployment for General Motor’s Truck & Bus Division and Supplier Parts Operations. Completed the Systems Engineer Development program.
Tom Bauer Skills
It Strategy
Enterprise Architecture
Vendor Management
It Management
Outsourcing
Project Portfolio Management
Executive Management
Process Improvement
Risk Management
Business Process Improvement
Business Intelligence
Program Management
Governance
Strategic Planning
Integration
Management
Leadership
Salesforce
Digital Platform
Amazon Web Services
Api Development
Cybersecurity
Agile Methodologies
Tom Bauer Education Details
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Michigan State University - Eli Broad College Of BusinessBusiness -
Xavier UniversityIs
Frequently Asked Questions about Tom Bauer
What company does Tom Bauer work for?
Tom Bauer works for Api Group
What is Tom Bauer's role at the current company?
Tom Bauer's current role is Global CISO at APi Group.
What is Tom Bauer's email address?
Tom Bauer's email address is tb****@****rty.com
What schools did Tom Bauer attend?
Tom Bauer attended Michigan State University - Eli Broad College Of Business, Xavier University.
What skills is Tom Bauer known for?
Tom Bauer has skills like It Strategy, Enterprise Architecture, Vendor Management, It Management, Outsourcing, Project Portfolio Management, Executive Management, Process Improvement, Risk Management, Business Process Improvement, Business Intelligence, Program Management.
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