Director, Customer Experience Advocacy & Strategy
Current
Jun 2022 - Present
AeroLeads people directory · profile
Tim Beeler Email & Phone Number
Director @ Bill.com | Customer Experience Strategy
at
Bill.com
1 work email found
@bill.com
5 phones found area 775, 646, 916, and 855
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director @ Bill.com | Customer Experience Strategy
Location
Reno, Nevada, United States
Who is Tim Beeler? Overview
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Quick answer
Tim Beeler is listed as Director @ Bill.com | Customer Experience Strategy at Bill.com, based in Reno, Nevada, United States. AeroLeads shows a work email signal at bill.com, phone signal with area code 775, 646, 916, 855, and a matched LinkedIn profile for Tim Beeler.
Tim Beeler previously worked as Director, Customer Experience Advocacy & Strategy at Bill.Com and VP of Product/Customer Operations at Archilogic. Tim Beeler holds Certification, Project Management from University Of California, Santa Cruz.
Company email context
Email format at Bill.com
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{first_initial}{last}@bill.com
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AeroLeads found 1 current-domain work email signal for Tim Beeler. Compare company email patterns before reaching out.
Profile bio
About Tim Beeler
As a Director of Customer Experience Advocacy & Strategy at Bill.com, I leverage my 15+ years of experience in leading customer support teams and delivering exceptional customer experiences. I believe in putting the customer at the center of every decision and action.My core competencies include driving team performance, implementing strategic customer support solutions, and adopting innovative technologies to enhance the customer journey. I have a proven track record of managing customer operations, improving service metrics, and ensuring a high retention rate among team members. Additionally, I am skilled at extracting and utilizing valuable insights from customer feedback to refine business strategies and align them with customer needs and expectations. My ultimate goal is to deliver world-class customer experiences that drive brand loyalty and business success, while simultaneously cultivating a work culture that encourages innovation and personal growth among my team members.
Listed skills include Technical Support, Mac Os X Server, Customer Experience, Team Leadership, and 46 others.
Current workplace
Tim Beeler's current company
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12 roles
Tim Beeler work experience
A career timeline built from the work history available for this profile.
Vp Of Product/Customer Operations
• Oversaw Customer Support and Services team, handling customer onboarding, integration, and support• Rolled out support strategies aimed at the developer community, including API/SDK documentation• Scaled customer support solutions by applying KCS methods• Lifted the rate of "Next-Day" orders from 5% to 90%, leading to an increase in net promoter score to 80%• Enhanced model data accuracy to exceed customer expectations• Implemented mechanisms to derive insights from customer feedback and act on them• Formulated a plan to trim operational expenses of modeling services by 8%
Sep 2020 - Mar 2022
Sr. Director Of Product Support, Technology
• Improved employee utilization by 15%• Achieved 90% employee retention rate• Reduced response time for unplanned events by 70%
Dec 2017 - Sep 2020
Director Of Quality & Support, Product Systems & Operations
Apr 2016 - Dec 2017
Unix System Administrator / Project Management
• Maintained 99.982% uptime for data centers• Reduced server deployment time significantly
Oct 2014 - Mar 2016
Technical Support Engineer
Apr 2013 - Oct 2014
Retail Sales Manager
Jul 2012 - Apr 2013
Lead Mac Genius Peninsula Market
Aug 2010 - Oct 2012
Worldwide Retail Service Operations
Jul 2011 - Mar 2012
Retail Services Manager
May 2009 - Aug 2010
Lead Mac Genius / Genius
Aug 2007 - May 2009
Applecare Product Specialist / Airport Champion
Nov 2005 - Aug 2007
4 education records
Tim Beeler education
Certification, Project Management
University Of California, Santa Cruz
Associates, Occupational Studies
Universal Technical Institute
Education Diploma
Fairfield High School
Education record
Los Rios Community College
FAQ
Frequently asked questions about Tim Beeler
Quick answers generated from the profile data available on this page.
What company does Tim Beeler work for?
Tim Beeler works for Bill.com.
What is Tim Beeler's role at Bill.com?
Tim Beeler is listed as Director @ Bill.com | Customer Experience Strategy at Bill.com.
What is Tim Beeler's email address?
AeroLeads has found 1 work email signal at @bill.com for Tim Beeler at Bill.com.
What is Tim Beeler's phone number?
AeroLeads has found 5 phone signal(s) with area code 775, 646, 916, 855 for Tim Beeler at Bill.com.
Where is Tim Beeler based?
Tim Beeler is based in Reno, Nevada, United States while working with Bill.com.
What companies has Tim Beeler worked for?
Tim Beeler has worked for Bill.Com, Archilogic, Wework, and Apple.
How can I contact Tim Beeler?
You can use AeroLeads to view verified contact signals for Tim Beeler at Bill.com, including work email, phone, and LinkedIn data when available.
What schools did Tim Beeler attend?
Tim Beeler holds Certification, Project Management from University Of California, Santa Cruz.
What skills is Tim Beeler known for?
Tim Beeler is listed with skills including Technical Support, Mac Os X Server, Customer Experience, Team Leadership, Customer Service, Leadership, Situational Leadership, and Agile Project Management.
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