Experienced manager with a successful record of accomplishment in teaching, coaching & leading sales professionals & general mgmt of employee teams. Demonstrated leadership ability & problem solver enabling rapid growth. Dynamic communicator & skilled at developing & building strong customer relationships.Supervised sales team in outbound/inbound call center environment to B2B & B2C level customers in assigned territory. Assessed, trained & developed employee sales development needs, performance & behavior mgmt, while monitoring key metrics, & supporting customer relationships. RESULT: Grew overall sales by 11.8% while increasing personal & team individual sales levels. Provided leadership, direction & guidance for sales team assigned 19 accounts with 12 considered substandard. RESULT: In one year we brought 9 back to standard, terminated 2 & started improving final acct while growing sales with other accounts.Appointed by CEO, I built external education dept, created course curriculum, & delivered over 250 1.5 day seminars to over 3,700 clients. Hired & trained administrative staff & mentored additional trainer as department grew, created Access database to manage RSVP process, track class attendees, & report sales activity to senior management. RESULT: Client sales increased 60% within 90 days of attending class.Specialties: Managing sales professionals, business development, strategic planning and implementing, developing sales goals, coaching, mentoring, public speaking and training.