Highly skilled IT Systems Coordinator with extensive experience in MS Azure Cloud Management, Microsoft Servers Infrastructure, virtualization, networking, and technical support. Adept at managing complex IT projects, providing end-user support, and optimizing system performance. Proven track record of successful cloud migrations, network upgrades, and IT policy development. Dedicated to delivering technical solutions that align with business objectives.________________________________________Key Skills• MS Azure Cloud Management: Expertise in Exchange Online, SharePoint, Azure AD, Windows Virtual Desktop, and Office 365 administration.• Microsoft Servers Infrastructure: Skilled in Active Directory management, GPO administration, shared folders, and remote desktop management.• Virtualization: Proficient in VMware, Citrix, Azure Virtual Desktop, and MS Hyper-V.• Networking: Extensive knowledge of LANs, WANs, TCP/IP, VoIP, DNS, VPNs, wireless networks, and Cisco routers and switches.• Technical Support: Over 5 years of IT technical support experience, including hardware, software, and OS troubleshooting (Windows and MacOS).• Application Support: Office 365, MS Teams, MS Outlook, MS Desktop Central, SharePoint, and more.• Hardware Support: Experienced in supporting desktops, laptops, mobile devices (Android/iOS), printers, and scanners.• Mobile Device Management (MDM): Managed MDM solutions (AirWatch, Intune) for secure and efficient device deployment.
Listed skills include Windows Server, Active Directory, Microsoft Exchange, System Administration, and 35 others.