Thomas (Tom) Bell Email & Phone Number

Retired Airline Captain (Delta Airlines - 34 years). Current and qualified, instructing and performing FAA types on the Airbus A320. Over 20 years experience on the A320 with over 10,000 flight hours. Line pilot, Line Check Airman, Initial Operating Experience Training Captain, FQF, Ground/Simulator Instructor, ATPCTP Instructor and Training Center Evaluator.F & I Manager. Graduate of Automotive Dealership Institute. Excellent customer relations, communication, and outstanding time management skills. Proven to consistently exceed the expectations of internal and external customers. Experienced contributor known to maximize dealership profitability through dynamic rapport. • Complete non-confrontational package/menu selling techniques and objection handling.• Well-versed on all compliance requirements, federal and state laws, rules and regulations.• Ability to read and interpret credit reports including Experian, Equifax, Trans Union, and Credco.• Knowledge of F&I policies and procedures regarding cash flow and contracts in transit.• Understanding prime and subprime lenders and structuring/budgeting deals based on guidelines.• Knowledgeable in setting up a successful automotive special finance department.• Lease training for F&I – How Leasing Works, Lease Guidelines, Disclosures and Advertising.• F&I software: Advent Resources, RouteOne, DealerTrack, ProMax, and iTap.Additionally, Licensed Real Estate Sales Associate in Florida and Wisconsin, and Real Estate Broker in Wisconsin. • Provided guidance and assisted sellers and buyers in marketing and purchasing properties. • Determined clients’ needs and financial abilities and proposed solutions that suited them.• Intermediated negotiation processes, consulted clients on market conditions, prices, mortgages, legal requirements and related matters.Veteran - Honorably Discharged.