Therese B. Fessenden

Therese B. Fessenden Email and Phone Number

Senior Experience Specialist (Researcher, Facilitator, Consultant) @ Nielsen Norman Group
New York, United States
Therese B. Fessenden's Location
Greater Syracuse-Auburn Area, United States, United States
Therese B. Fessenden's Contact Details

Therese B. Fessenden work email

Therese B. Fessenden personal email

About Therese B. Fessenden

At Nielsen Norman Group, I advise businesses on how to better strategize and orchestrate service delivery and product design using data-driven approaches. I also share UX research, design, and strategy best practices as host & executive producer of the NN/g UX Podcast. Outside of NN/g, I am also a co-owner of Lake Road Vineyards, a premium vinifera winegrape vineyard on Cayuga Lake, and a veteran of the US Army Reserve with 10 years of service as commissioned officer working in military strategy and planning.My experience in the public and private sectors has shown me that all design decisions are more than skin-deep: they are strategies that can often dictate whether an organization will merely survive or thrive.

Therese B. Fessenden's Current Company Details
Nielsen Norman Group

Nielsen Norman Group

View
Senior Experience Specialist (Researcher, Facilitator, Consultant)
New York, United States
Website:
nngroup.com
Employees:
172
Therese B. Fessenden Work Experience Details
  • Nielsen Norman Group
    Senior Experience Specialist (Researcher, Facilitator, Consultant)
    Nielsen Norman Group
    New York, United States
  • Nielsen Norman Group
    Senior User Experience Specialist (Researcher, Facilitator, Consultant)
    Nielsen Norman Group Jun 2021 - Present
    Silicon Valley, California, Us
    Researcher, course instructor, consultant, and host/producer of the NN/g UX PodcastSince 1998 Nielsen Norman Group has been a leading voice in the user experience field: conducting groundbreaking research, evaluating interfaces of all shapes and sizes, and guiding critical design decisions to improve the bottom line.
  • Nielsen Norman Group
    User Experience Specialist
    Nielsen Norman Group Jul 2016 - Jun 2021
    Silicon Valley, California, Us
  • Lake Road Vineyards
    Co-Owner
    Lake Road Vineyards Dec 2021 - Present
    Lake Road Vineyards is a family-owned, veteran-owned, woman-owned, and minority-owned vineyard, focused on growing premium quality Vitis vinifera winegrapes. We are located on the eastern slopes of the Cayuga Lake AVA.
  • United States Army Reserve
    Captain (O-3)
    United States Army Reserve Dec 2018 - Jan 2023
    Fort Liberty, Nc, Us
    Previous roles: Company Commander, Assistant Professor of Military Science
  • United States Army Reserve
    First Lieutenant (O-2)
    United States Army Reserve Nov 2014 - Dec 2018
    Fort Liberty, Nc, Us
    Previous roles: Military Police Operations Officer, Provost Marshall Officer, Executive Officer
  • United States Army Reserve
    Second Lieutenant (O-1)
    United States Army Reserve May 2013 - Nov 2014
    Fort Liberty, Nc, Us
    Previous roles: Platoon Leader, Assistant Operations Officer
  • United States Army Reserve
    Cadet
    United States Army Reserve Aug 2009 - May 2013
    Fort Liberty, Nc, Us
    Previous roles: Cadet Battalion Commander, Cadet Platoon Leader, Cadet Squad Leader, Cadet Team Leader
  • Self-Employed
    Freelance Web Designer
    Self-Employed May 2013 - Jul 2016
    Created and managed websites for small- to medium-sized businesses, ranging in industry and location while incorporating aspects of user research, ideation workshops, and prototyping throughout the website creation & redesign process
  • Leeward Community College
    Social Media Strategist
    Leeward Community College Sep 2015 - May 2016
    Pearl City, Hi, Us
    Managed the editorial calendar and content marketing strategy for Leeward Community College's Marketing & Communications Department, while auditing website interfaces and information architecture.
  • Booz Allen Hamilton
    Administrative Professional (Learning & Development Instructional Design Assistant)
    Booz Allen Hamilton Jun 2015 - Sep 2015
    Mclean, Va, Us
    During an internship, assisted with the building of major Learning & Development programs, specifically on cybersecurity learning curriculums and resources.
  • University Of Hawaii At Manoa
    Graduate Assistant (Operations Manager At Uh Campus Center Marketing And Graphics)
    University Of Hawaii At Manoa Aug 2014 - Jun 2015
    Honolulu, Hi, Us
    Managed a staff of 6 graphic designers and print production assistants at the UH Manoa Campus Center Marketing & Graphics Office and overhauled their business model. Provided business administration support via marketing plans, business proposals, and resource management. Decreased overall operating costs by 67% while increasing productivity and improving inventory quality.
  • Microsoft
    Associate User Experience (Ux) Designer/Consultant
    Microsoft Jul 2013 - Jul 2014
    Redmond, Washington, Us
    Responsible for visual design of various Microsoft enterprise solutions to private sector clientsDesigned comprehensive layouts for web & mobile applications, online dashboards, and file-sharing mechanisms.Assisted with user research, creating wireframes, running usability testing and field testing.

Therese B. Fessenden Skills

Leadership Microsoft Office Php Adobe Creative Suite Project Management Management Blogging Microsoft Excel Writing Training User Experience Design Java Wordpress Sharepoint Os X Facebook Javascript Sql Html5 Web Design Indesign Social Networking Military Photoshop Teaching Responsive Web Design Mobile Interface Design Graphic Design User Interface Design Windows User Research Sketch Css3 Interface Design Dreamweaver User Centered Design Usability Testing Adobe Photoshop Public Speaking Marketing Strategy Human Computer Interaction Statistical Data Analysis Content Management Systems Content Strategy Business Strategy Small Business Management Rapid Prototyping Search Engine Optimization

Therese B. Fessenden Education Details

  • Cornell University
    Cornell University
    Information Science
  • University Of Hawaii At Manoa
    University Of Hawaii At Manoa
    International Marketing & It Management
  • Mcnair Academic High School
    Mcnair Academic High School
    High School Diploma

Frequently Asked Questions about Therese B. Fessenden

What company does Therese B. Fessenden work for?

Therese B. Fessenden works for Nielsen Norman Group

What is Therese B. Fessenden's role at the current company?

Therese B. Fessenden's current role is Senior Experience Specialist (Researcher, Facilitator, Consultant).

What is Therese B. Fessenden's email address?

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What schools did Therese B. Fessenden attend?

Therese B. Fessenden attended Cornell University, University Of Hawaii At Manoa, Mcnair Academic High School.

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What skills is Therese B. Fessenden known for?

Therese B. Fessenden has skills like Leadership, Microsoft Office, Php, Adobe Creative Suite, Project Management, Management, Blogging, Microsoft Excel, Writing, Training, User Experience Design, Java.

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