- Standardized and optimized operations across multiple data centers + improved profitability by researching and implementing energy management systems.- Strengthened international client relationships by creating and delivering operational reports, resolving conflicts, and improving communication.- Introduced new financial reports to ensure informed decision-making.- Improved team performance by reviewing, onboarding, transferring, and offboarding employees according to their abilities.

- Developed, implemented, and monitored a company-wide operational plan.- Directed the Legal, HR, Marketing, and Investor Experience teams.- Led the expansion from initial setup to full operation of a 20 MW substation and data center.- Provided critical support and strategic insights to the Board of Directors.- Developed and implemented risk management strategies to mitigate potential risks.- Managed logistics, customs clearance, and regulatory compliance for specialized equipment.

- Directed the company's budget in collaboration with finance and fundraising teams, ensuring fund availability and authorizing all outgoing payments.- Supervised local and international legal teams across three countries to uphold the company’s interests in corporate compliance, commercial agreements, and labor matters.- Led the recruitment, onboarding, and payroll processes of over 50 people.- Implemented administrative policies and procedures.

- Assisted the CEO with key tasks, supporting strategic decision-making and daily operations.- Managed team expansion efforts by creating the People & Culture ecosystem.- Engaged with investors to secure commitments through contract signings and fund transfers.- Directed financial operations, including team budget management and control. - Managed legal consultants, ensuring compliance with relevant laws and regulations.

- Built and trained a new team to sell and implement the Stoplight program.- Grew an international partner community in +50 countries to foster knowledge sharing and collaboration.- Ideated and launched the Stoplight Academy, an online learning platform, and reduced partner onboarding time from 12 to 3 months.- Reworked pricing structure, introduced lifetime value models, and developed additional products for clients.- Negotiated with and onboarded new partners to implement the software. - Organized webinars, workshops, and online activities for partners in EN and ES.- Managed team budget and sales goals.

- Served as the liaison between the Poverty Stoplight and its US-based sister company, Thrive Lights.- Provided training to staff members and US partners on how to implement the Poverty Stoplight.- Tailored implementation strategies to each US partner, ensuring the success of the program.- Managed the roadmap to focus staff efforts on critical issues and prepare for growth in the US.- Oversaw administrative and legal matters to ensure compliance and streamline operations.

Learning & Implementation- Developed the Stoplight Academy, an online curriculum that improved client onboarding and their implementation of the Poverty Stoplight.- Produced a variety of learning resources like videos, guides, quizzes, and manuals.- Introduced innovative teaching methods including cohort-based, project-based, and flipped classrooms to enhance learning and retention.- Worked with global partners to align the Academy's offerings with their needs.- Trained and supported instructors and staff to use the Stoplight Academy resources.Marketing & Partner Engagement - Created a library of marketing resources to support global expansion, including brand guidelines and creative assets.- Produced monthly newsletters and global webinars to boost stakeholder and partner engagement.- Created an internal website to streamline information and knowledge sharing with global partners.Internship & Key Collaborations - Led an internship program providing developmental opportunities for students and recent graduates.- Coordinated with managers to develop intern projects that support business goals.- Managed the internship recruitment process, from advertising to selecting motivated candidates.

- Developed a participant experience framework to engage attendees.- Managed logistics including registration, accommodations, and transportation.- Worked with speakers and panelists to create the event program.- Produced and distributed promotional materials to attract a diverse audience.- Fostered strong relationships with participants, sponsors, and partners for ongoing engagement.- Gathered and analyzed feedback to enhance future events.

- Collaborated with Microfinance, Entrepreneurial Education, and Self-sustainable Schools programs, supporting activities and optimizing operations.- Implemented a reporting system for the microfinance program to inform C-Level decision-making.- Developed and documented institutional policies and procedures to guide staff and partners.