Thomas Boelens Email & Phone Number

Midwest Region

* Responsible for leading NAVAC Inc. Central Regional Sales Team * Providing guidance, training, and mentorship to our manufacture's representatives* Direct and set sales quotas and goals as well as creating sales plans, analyzing data to further expand the NAVAC customer base and ensure a strong industry presence* Generated 28% sales growth in first year in spite of the resignation of one of our key manufacturer's representatives* Developed a solid understanding of NAVAC's lineup of refrigerant tools, gauges, detectors, chargers, vacuum pumps, and tubing tools.

Peoria, Illinois, United States

* Became effective at acting as the customers representative within Habegger to ensure that their needs are met with a focus on improving the overall customer experience* Created detailed proposals that included product information, pricing, and benefits specific to commercial projects* Worked toward staying knowledgeable about Habegger and Carrier Commercial HVAC Equipment with updates and research associated with the HVAC industry trends and requirements* Sharpened my skills in communication and sales to highlight the advantages of Habegger (Carrier) products and services* Effective and maintaining communications with customers to ensure that all of their project needs are understood and addressed* Continued to build strong relationships with existing customers to support and maintain their business as well as acquire new business* Collaborated with various internal departments to ensure that we were able to fulfill all customer requests

Greater Peoria, Il Market

* Managed Walmart store inventory levels and product displays on behalf of our clients* Assisted in clearing any unwanted products from client displays and monitoring the sales performances of displayed products* Collaborate with Walmart store management and department team leaders to set prices, review customer feedback, and project potential sales trends and seasonal stock demand* Executed stock replenishment and product rotation as necessary to ensure display space is maintained and optimized* Communicated industry trends and consumer behavior to forecast demand and potential changes in customer buying habits* Assessing the effectiveness of different product displays based on store location and customer shopping patterns* Reviewing and documenting competitor displays, share of modular space, and alternative marketing and other promotional activities

Midwest Region

Based in Central Illinois, responsible for managing and growing sales of split system products from Michigan to Texas to North Dakota. Reporting into newly created Heating and Air Conditioning division based in Kennesaw, Georgia under the Panasonic North American Operations.* Directly supervised, coached, and reviewed the performance of five independent manufacturer’s representative agencies representing over 90% of my assigned budget.* Demonstrated sales growth at strategic (stocking) accounts in 2015 and 2016 of 16% and 23% respectively.* Took the lead for budgetary responsibility for the North American team while ensuring that regional allocations were based on historical sales.* Created and provided timely, accurate and complete sales reports and forecasts in order to engage my Manufacturer’s Representatives and their sales team.* Engage and leverage effective relationships with internal resources, departmental partners and shared support services to advance sales opportunities and further drive sales growth within my region.* Developed and delivered paradigm shifting presentations relating to the creation and delivery of heating and cooling into the total home.* Managed the transition and acceptance of new products and the integration of additional features and functions ensuring that the Panasonic products continue to be perceived as the Best In Class product relating to quality and performance.* Conducted quarterly, bi-annual and annual performance reviews focused on predefined objectives tied directly the specific product-based or customer development goals in order to determine the effectiveness of current strategies or incorporate the findings into new plans and objectives.

Peoria, Illinois Area

Reporting directly to the Store Manager while assisting in the operations of a Division 1 (non-SuperCenter) Retail Store. Assumed all Store Manager responsibilities during store manager transitions or when Store Manager was off, on vacation, or covering another location.* Provided supervision and development opportunities for hourly associates in assigned areas by hiring, training, mentoring, assigning duties, evaluating performances and providing recognition.* Upheld the Walmart Open Door Policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and providing resolutions for associates.* Ensured compliance with company polices by holding associates accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls and overseeing the safety and operational strategic initiatives while developing and implementing action plans to correct deficiencies.* Maintained focus on financial performance by ensuring that current year's $9.2m sales and profit goals are achieved.* Managed merchandising operations for products, equipment and procedures by developing timelines are met for products, fixtures, displays, modulars, layouts and floor-plans.* Modeled, enforced and provided direction and guidance on proper customer service approaches and techniques to insure customer needs, complaints and issues are successfully resolved within company guidelines and standards.

Morton-Pekin, Illinois

Representing several major manufacturers and their associated product brands to insure that their marketing, sales and promotional objectives are given the attention necessary to achieve the profit and growth objectives for a given retail distribution channel.* Coordinate and execute the promotional activities for strategic manufacturers and products into their major distribution channels* Create, assemble, modify and update product displays with particular attention to attractive and attention-grabbing presentation of product* Develop and implement synergistic product relationships to drive incremental sales for both products and product families* Document and report competitive activities with emphasis on new product introductions, packaging changes and promotional efforts* Demonstrated ability to adjust to weekly changes in project priorities and objectives * Developed and maintained relationships with various levels of management within a retail distribution channel* Coordinate with distribution channel management for product claims relating to damage, expiration or recall

Peoria, Illinois Area

Energize and expand the effort for including commercial controls with projects that require automated building solutions.* Developed proficiency for creating project proposals ranging from a few hours of service work, to long-term turnkey projects* Able to evaluate project documents and drawings to identify potential challenges resulting in additional project cost or opportunities for cost avoidance* Ability to develop scope of work documents to solicit competitive subcontractor bids* Ability to negotiate subcontract rates with electrical, plumbing, and mechanical contractors* Calculate or estimate technician labor burden rates for projects or service calls* Capable of assisting with any value engineering efforts for the purpose of identifying potential cost reductive alternatives* Awareness of target margin requirements and able to develop documents to support the attainment of, or justify the deviation from, these targets* Completed Association of Energy Engineers training for becoming a Certified Energy Manager

Based in Carol Stream, Illinois, Invensys Controls was the North American headquarters for the manufacture and distribution of HVAC-R products.* Demonstrated annual sales growth at strategic (top 10) accounts every year for 4 years in a row.* Only one on team of six to maintain a sales forecast accuracy within 10% annually for 3 years in a row.* Maintained a 98% customer retention rate during a product recall situation, recovering the remaining accounts the year following the recall.* Realized a 4% profitability growth in gas valves in the midst of a product recall on these valves.* Received a “Prospector’s Award” for bringing on 5 new customer accounts in one year that generated $380k in new business.* Created and delivered customized product presentations, training and personalized programs that consistently generated 6% to 25% in incremental sales.* Directly supervised, coached, and reviewed and three independent manufacturer’s representative agencies representing over 80% of my assigned budget.* Able to coordinate the termination of existing Manufacturer’s Representative Agency, while concurrently hiring a new agency; expanding a third agency’s responsibility, and reducing the responsibility of a fourth agency without noticeable interruption to customer account coverage.* Proven ability to develop and implement budgetary responsibility while maintaining an awareness of seasonal and promotional trends that defies a linear projection of performance.* Demonstrated ability to create and track compelling goals and strategies that are relevant to company overall objective regarding brand awareness and market share, while still remaining quantifiable and obtainable at the tactical level.* Created, designed and delivered training approved and certified by North American Technical Excellence (www-natex-org) and served as a training instructor coaching other customer-facing individuals on how to deliver this same training.

Based in Loves Park, Illinois, Invensys Building Systems was at the time a division of became Invensys Controls that focused on the manufacture of commercial building controls used in controlling the environment and climate within large buildings.* Generated 13% sales growth with a line of zone valves by converting existing customers from competitive offerings.* Increased annual sales by 7% and profitability by 3% on specialized customers (mobile catering) by leveraging price increases and transition to higher margin alternatives.* Created and delivered customized product presentations, sales training, and selection procedures for hydronic zone valves for hot and cold water as well as low pressure steam.* Created automated profit analysis programs to identify items with unacceptably low margins.* Capable of acting as a customer advocate insuring that corporate planning incorporates “the voice of the customer” to insure greater success in development of short and long term objectives.

Based in Loves Park, Illinois, Invensys Climate Controls was at the time a division of what became Invensys Building Systems and provided a role where prospective candidates for outside sales are educated and groomed.* Developed personalized programs, promotions, and advertising that tied specific products to synergistic events, seasons, or time windows.* Created, delivered and tracked the success of targeted product promotions for wholesale and small OEM customers.* Developed personalized “Did You Know” programs, promotions, and advertising that tied specific products to synergistic events, seasons, or time windows.* Assembled trade show tool kits that included product demonstrators, delivery tools for literature and promotional information as well as setup plan-a-grams that insured consistent presentation of company image and message through participation in local and national trade shows as well as customer-sponsored events* Conducted quarterly, bi-annual and annual post mortem analysis in order to determine the effectiveness of current strategies or incorporate the findings into new plans and objectives

Based in Richmond, Virginia, Invensys Energy Solutions acted as the shared services support up to provide technical support for a number of Invensys divisions and functionsCustomer Support and Service* Designed a small-scale access control system including controllers, electronic locks, scanners, and a software interface specifically for supporting and troubleshooting installed systems.* Recognized ability to assess the technical awareness of an individual and adjust the methods of communication to deliver potentially complex concepts or information in a way that is easily understood by the target audience.* Established ability to embrace and understand the fundamentals of complex concepts or processes.* Supported the development of a control valve selection tool incorporating the aspects of super-heated or high pressure steam flow control.

Based in Loves Park, Illinois, Siebe Environmental Controls housed the department acting as a company-funded wholesaler for the purchase, inventory and distribution of products and services used by other Invensys divisions and representatives* Awarded with a certificate of recognition for being a strategic participant of a Six-Sigma Black Belt project that reduced purchase order creation by 30% and estimated annual savings of $60k in purchasing-related expenses.* Received certification as Certified Purchasing Manager (CPM) from DePaul University* Capable of creating and defining metrics, benchmarks, mileposts directly tied to a specific objective to insure a drive for results is not compromised over time.* Developed an advertising and promotional campaign to reengineer the image of a “warehousing department” into a Purchasing and Inventory Management Service business.* Created and delivered presentations and orientations for use of third-party purchasing services, consolidated invoice payments, and consignment inventory control.

Primary focus on purchasing with responsibility to sell a purchasing service to all of Honeywell's Home & Building branch offices. Managed a buying group known as "Field Procurement" with an exclusive customer base limited to Honeywell field offices.* Successfully averted or substantially reduced the impact of material cost increases by negotiating with suppliers and offering alternative opportunities for cost recovery.* Created an electronic form based purchase order system to replace a hand written requisition system that significantly increased productivity, reduced administrative errors, and improved historical documentation. * Conducted new supplier audits to insure appropriate controls relating to consignment inventory, packaging and shipping, as well as adherence to documented ISO procedures for production.

3 years active duty performing typical Law Enforcement duties for 2 years in Germany and 1 year in Kansas. 3 years reserve duties served at various locations in Illinois. Rank at time of honorable discharge; E-5, Sergeant

· Bachelor Of Science, Marketing

Activities and Societies: : Campus Security, Dormitory Access Control, Desk Attendant Supervision Graduated with 3.2 GPA

Associates Of Science / Associates Of Arts, Business Management / Business Administration

Received dual Associates degrees Graduating GPA 3.16