As Cloud Engineer at Bizway I have multiple responsibilities such as the traditional server migrations and implementations of new server environments and providing 2nd/3rd line support for incidents and requests, however as specialties have shifted I have for the last 2 years mostly been working on Microsoft 365 Modern Workplace migrations and developments.From within my specialty as Microsoft 365 Modern Workplace expert I design and continuously improve the Microsoft 365 Modern… Show more As Cloud Engineer at Bizway I have multiple responsibilities such as the traditional server migrations and implementations of new server environments and providing 2nd/3rd line support for incidents and requests, however as specialties have shifted I have for the last 2 years mostly been working on Microsoft 365 Modern Workplace migrations and developments.From within my specialty as Microsoft 365 Modern Workplace expert I design and continuously improve the Microsoft 365 Modern Workplace configuration for our Bizway Cloud Engineers, implement configurations and migrations for high-risk and large-scale customers, and provide 3rd line support during implementations for my Cloud Engineer colleagues.Any changes made within the configurations and possible implementation- or support-challenges will be discussed with my Cloud Engineer colleagues during my monthly Sparring-session, which creates a platform for exchanging knowledge and experiences with eachother.I maintain short lines of communication with our Sales and Servicemanagement to assist in customer demands and the sales-processes, but also to discover future demands in order to pro-actively find possible solutions which will in turn support the Sales and Servicemanagement departments.The various designs supporting our Modern Workplace-product are documented and once the documentation is completed and approved by Bizway these will shared with the various departments such as Sales. Feeling responsible for the Modern Workplace setup I have initiated Pro-active health-checks of the customer 365-environments and ensure my Cloud Engineer colleagues have the tools and knowledge required to perform this task and report back to the servicemanagers. Like the configurations for the Modern Workplace the health-checks will also continuously be improved and in case of questions my colleagues can expect my assistance. Show less

Coaching and teaching Aikibudo self defence and budo principles to ages 8 and higher. Helping students develop techniques and principles, but also the motor skills, senses and insights required for Aikibudo.

The local IT Support deals with all kind of issues on all levels, unlike regular IT Support would.As single local IT Support provide either local or on-site IT Support to all 3 Dutch office locations and 7 vessels, supporting around 230 people in an constant time-pressured environment.Apart from local support to the Dutch vessels and offices also providing remote support to all sites spread across Europe.Responsible for both Service requests and Incidents, but also… Show more The local IT Support deals with all kind of issues on all levels, unlike regular IT Support would.As single local IT Support provide either local or on-site IT Support to all 3 Dutch office locations and 7 vessels, supporting around 230 people in an constant time-pressured environment.Apart from local support to the Dutch vessels and offices also providing remote support to all sites spread across Europe.Responsible for both Service requests and Incidents, but also responsible for participating in Change requests, Problem tickets and projects. As single local IT Support it's a constant challenge to prioritize between the various tickets maintained within our Servicedesk system.As single point of IT contact in the Netherlands it is my job to maintain good relations with the local customers, our suppliers and all stakeholders.I am also responsible for coaching, mentoring and coördinating IT-college interns under my supervision.For about 2 years acted as Service Level Manager where I have provided Dutch and English spoken presentations regarding the DFDS IT Support and her procedures to DFDS staff at various sites within DFDS sites in Europe and was resonsible for service relations and customer satisfaction between Support-teams, Network-team, Server team and her customers. Show less

Providing first and secondline support for various applications, Windows OS and network hardware remote and on site. Performing system administrative tasks at the customer on their Windows environment and providing performance recommendations. Supporting, upgrading and replacing servers for T-Mobile network and supporting their client-hardware.Performing logistics and supporting client-hardware for DFDS and former Norfolkline

Starting as a helpdesk employee supporting applications, Windows OS and various hardware remote as well as on-site.Grew to Jr. System Administrator performing Windows migrations, Exchange migrations and renewing entire networks

Worked at a helpdesk, supporting cash register applicationsQuit the job to return to school

During my time at my MBO study I worked 4 days a week at AIM Nederland BV as a Jr Consultant for Network Associates MTSD. Implementing the software at various large companies.I administered the Windows 2000 server environment of the studying facility at the office.In the end I also functioned as a Jr Lotus Domino/Notes consultant for Shell International giving multilingual support