Troy Booher work email
- Valid
Troy Booher personal email
- Valid
- Valid
Troy Booher phone numbers
I am a forward-thinking operations manager, team builder, and catalyst for change, with experience developing world-class organizations from scratch, inspiring employees, creating new revenue streams, and securing dozens of multimillion-dollar contracts.I am a hands-on, results-minded operations leader and MBA with a long list of real-world accomplishments that I have achieved despite significant competition, rigorous technology requirements, and tight budgets. Highlights include:~~Building the “true definition of a high-performance team” with pitch-perfect operations.~~Directing start-up operations, introducing operational best practices, and transforming regional companies into best-in-class, highly competitive, global organizations.~~Leading a business to achieve 100% contract success rate—91 multimillion-dollar bids resulted in 91 multimillion-dollar contracts (an unprecedented achievement in an extremely competitive industry).~~ Consolidating three overstaffed operations centers into a single, globally oriented call center with a lean, customer-oriented staff.~~ Designed and implemented first-of-their-kind initiatives such as an information assurance program that earned the highest level of compliance with the US government and resulted in numerous high-value contracts.Budget OptimizationBusiness Continuity & Disaster PlanningBusiness DevelopmentBusiness ReviewClient & Vendor RelationsCustomer engagement Customer SatisfactionCustomer Service OperationsCustomer SupportDiversityInformation AssuranceInternational BusinessITILLean Six SigmaMentoringNew Business DevelopmentOperational Excellence & EfficiencyOperations LeadershipOperations ManagementOrganizational RestructuringPerformance AnalysisPost-SalesPresentationsProcess ImprovementProcess Redesign & Change ManagementProcess ReengineeringProgram DevelopmentProject ManagementSatellite CommunicationsSatellite NetworkService ImprovementStaffingStartupStrategic Planning & ExecutionTeam LeadershipTechnical Innovation & SupportTrainingTrend Analysis
-
Senior ManagerIllinois TollwayChicago, Il, Us
-
ManagerIllinois Tollway Jun 2017 - PresentDowners Grove, Il, UsThe management team oversees a team of skilled change specialists, ensuring compliance with tollways and the Illinois State Police's stringent governance. Manage escalated customer issues, provide post-sales support, manage auxiliary services, manage risk and disaster recovery, and prepare, implement, andtrack training and customer interaction initiatives
-
Division Chief, It Infrastructure And Network CommunicationsPrince William County Sep 2015 - Jul 2016UsThe 12-month contract was aimed at developing processes and establishing a high-performing workforce in Prince William County. The project involved defining operations, developing processes, and establishing new procedures, policies, and standards. The focus was on managing information systems, including computer operations, internet applications, software systems, and telephone communications. -
Director Of Technical And Spacecraft OperationsAzercosmos Ojsco Oct 2013 - Oct 2015Baku, AzDeveloped processes to define space operations, develop processes, and construct a high-performing workforce. This involves creating a customer-centric operations strategy and providing executive leadership in revamping existing space operations. The team has grown from 2 to 50 members in less than a year, and the training period has been reduced from 15 to 9 months. A new model for employee relations, training, and performance feedback has been designed to ensure employees are well-trained and aware of their job responsibilities, objectives, and expectations. This people-oriented model hasincreased staff contributions and morale across the global, cross functional workforce. The Department of Defense has also been involved in an information assurance program, creating a lucrative new sales channel. The organization has also led an information assurance program, ensuring 99.99% availability.rates and zero defects in mission-critical, high-risk operations. The organization is responsible for overseeing escalated customer service, executive communications, and get-well plans, as well as coordinating customer demo programs across the organization. -
Management Consultant Analyst And Project ManagerTroy Booher - Project Manager And Consultant May 2007 - May 2015Launched an international consulting firm that specializes in space operations, telecommunications, information and network security, compliance, and risk management. Assist start-ups and rapidly expanding organizations in managing complex projects, constructing high-performing teams, and ensuring seamless operations. Design and implement comprehensive information assurance programs for local, national, and international businesses. Advise cross-functional operations, such as human resources, technology, and business development, to transform regional companies into top-tier, global enterprises. Lead strategic information assurance engagements, enhancing the capabilities of small-scale satellite operators and making them eligible for lucrative US government contracts.
-
Director Of OperationsEs'Hailsat - The Qatar Satellite Company Sep 2011 - Jul 2013Doha, QaInstrumental in establishing an international organization with efficient space operational systems and technical best practices, garnering respect, and sustaining profitability in the highly competitive and stressful space industry. Managed the process of launching a new business, including strategic planning, staff recruitment, equipment acquisition, and the implementation of policies, systems, and best practices. Inspired operations employees to support all departments and stakeholders in sales, marketing, legal, engineering, finance, and product development by establishing a culture of collaboration. Guaranteedcontinuous, 24-hour operations. As the operations leader, business developer, and change agent for the technologically advanced organization, I designed and oversaw all operations. Established the company's international sales organization, created a sales pipeline, and implemented a customer relationship management (CRM) system to facilitate customer communications and increase customer loyalty. Secured new business contracts, concluding deals with an annual revenue of $7 million and numerous pre-launch sales agreements with consumers in Africa and Europe and with the DOD with an additional revenue of $8 million over a course of five years. -
Manager Information AssuranceSes Satellites Jan 2007 - Sep 2011Betzdorf, Luxembourg, LuTasked with achieving profitable growth in space operations, reengineering contracting procedures, and bolstering the security of 44 satellites. This resulted in the establishment of six operational space subsidiaries, the standardization of processes, and the development of a solution for information assurance that earned the confidence of DISA, the Department of Defense's information assurance organization. The company was awarded seventy multimillion-dollar contracts, demonstrating a 100 percent success rate in contract awarding. Additionally, the organization took advantage of new business development opportunities by promoting innovation in satellite communications, supporting a hosted payload project, and assisting the United States Air Force in closing a $250 million contract. -
Lead Communications Specialist / Operations SpecialistSes Satellites 2000 - 2007Betzdorf, Luxembourg, LuSpace Force veteran recruited to manage a startup operator's fleet of five spacecraft. As a spacecraft operations specialist, led a team in executing satellite communications operations. The team helped develop procedures and enhance operations, assessing performance and following trends. The team, consisting of twelve members, redefined industry standards for success, operational efficacy, and efficiency. Merged three international call centers into a single global operations center, improving business continuity and customer service. The team also designed a hands-on training program to educate technical teams on company processes and procedures. The team regularly performed real-time spacecraft commissioning planning and execution for commercial spacecraft.
-
Spacecraft OperationsUnited State Space Command, Us Air Force Apr 1987 - Jan 2000Possesses extensive knowledge of spacecraft operations, including DSP, GPS, and ACE programs. Work with systems engineers to develop operational documentation for MEV satellites' on-orbit testing and commissioning. Monitor vehicle subsystems, conduct telemetry trend analyses, track configuration parameters, and verify commands before transmission. Experience working various shifts and plan Realtimespacecraft operations regularly. Extremely knowledgeable about spacecraft operations center architectures and interfaces and have expertise in space system components and subsystems.
Troy Booher Skills
Troy Booher Education Details
-
University Of PhoenixBusiness Management -
University Of PhoenixGlobal Business Management
-
University Of PhoenixProject Management
-
Western Governors UniversityCyber Security
Frequently Asked Questions about Troy Booher
What company does Troy Booher work for?
Troy Booher works for Illinois Tollway
What is Troy Booher's role at the current company?
Troy Booher's current role is Senior Manager.
What is Troy Booher's email address?
Troy Booher's email address is tr****@****hoo.com
What is Troy Booher's direct phone number?
Troy Booher's direct phone number is +163077*****
What schools did Troy Booher attend?
Troy Booher attended University Of Phoenix, University Of Phoenix, University Of Phoenix, Western Governors University.
What are some of Troy Booher's interests?
Troy Booher has interest in New Opportunities, New Ventures, International Travel, Getting Back In Touch, Education, Motorcycles, Digital Photography.
What skills is Troy Booher known for?
Troy Booher has skills like Satellite Communications, Telecommunications, Satellite, Vsat, Program Management, Start Ups, Integration, Team Leadership, Project Management, New Business Development, Voip, Wireless.
Who are Troy Booher's colleagues?
Troy Booher's colleagues are Marvin Gordon, Teddy Barney, Matthew Werst, Calvin Smiley, Tamela Reed-Mcclinton, Lucy Cortes, Tiara Shanks.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial