Brady Clark Email & Phone Number

Indianapolis, Indiana Area

Short-term position for organization new to Tessitura which turned into full-time position.Entering one-off and multi-year pledges/gifts into Tessitura, creating manual customized acknowledgement letters and generating basic letters. Identifying and correcting errors in entry and/or re-appropriations. Assisting in the making of policy and writing and implementation of policies. Experience with multi-million Capital Campaigns.Managing all Campaign/Appeal/Source set-up, integration with GL system and gift entry for multiple Annual Fund campaigns and multi-year Capital Campaign concurrently.Invoicing corporations, foundations and individuals for sponsorships, grants and annual fund gifts. Building and managing credit card billing and sustaining memberships. Managing and tracking matching gifts.Creating increasingly robust lists of widely varied data including constituents, contributions, ticket purchases, etc. to facilitate email campaigns, targeted purchases, patron recognition and other goals. Preparing customer database files for National Change of Address process and organizing/implementing manual updates to records. Monitored and corrected duplicate accounts.Identifying and correcting data integrity issues and assisting with implementation of website.Training users and answering questions on using Tessitura for gathering information, reporting and gift entry.Working closely with Telefunding to track pledges and gifts for commission purposes. Sending all pledge and will consider letters and following up with regular pledge reminders. Tracking and disseminating premiums related to various contribution levels.Tracking all gifts over time and ensure that donors are appropriately thanked at time or pledge/gift and in online and printed donor rolls.Represented organization at 2013 and 2016 Tessitura Network Conferences, learning about new changes to the software, better mining of data, reporting ideas, etc. to better utilize features of software.

Responsible for maintaining database integrity, tracking donation and ticketing data from multiple sources.Charged with making recommendations on gift entry, IT policies, Intranet, website, information integrity, equipment acquisition and reporting. Provided timely and accurate database support, analysis and reporting that met the strategic goals of the organization.Saved over $25,000, and reduced carbon footprint, through research, meetings with vendors, testing and selecting new, multi-functional printers.Utilized Tessitura to set up/modify user groups/lists in Exact Target as well as build user groups through imports and emails and reconciled all data between Exact Target and Tessitura databases. Using Microsoft Project, developed a company-wide timeline for planning and tracking of marketing, development, educational, artistic and operational activities; developed similar, simplified IT departmental timeline.Identified tens of thousands of dollars lost annually in potential funds due to inadequately pursuing matching gifts and made recommendations to address issue.Critically evaluated information gathered from multiple sources to reconcile conflicts, decomposed high level information into details, and addressed user needs. Improved communications within IT and organization through announcements, surveys and updates, and enhanced operational efficiencies through weekly publication of “Helpful Hints” covering topics such as sending delayed emails, changing Excel options and using key shortcuts and other IT-related topics.Composed new, and updated existing, IT policies addressing use and ownership of information, appropriate use of ISO equipment and security issues.Collaborated with Marketing, Development, Finance, Education and Operations to provide key reports, email communications, training and technical support.Eliminated duplicate accounts to avoid inaccurate data and maintain the most up-to-date information for reporting purposes.

Entered majority of daily pledges and gifts through lockbox, mail and online. Prepared and sent appropriate acknowledgement letters to patrons. Helped write policy and managed matching gifts program. Promoted to Business Analyst position.

Handled ticket sales and patron information requests over phone, in person and online. Stocked supplies and mailed orders. Greeted and assisted patrons before and during performances. Promoted to Gifts Processor position.

Hand-scored standardized aptitude tests for several states. Substitute taught at various levels/locations during breaks.

Supervised 4 FT clerks including billing department for Noblesville and Fishers Public Libraries and the Circulation Assistant who in turn supervised 12 library pages, 15 PT clerks and 4 Circulation Pages in library with circulation of over 800,000 annually (1.5 million entire system).Primary duties included scheduling; management of daily operations; conflict resolution involving staff and/or patrons; making recommendations on budget, policy and staffing levels; identifying and notifying patrons of impending collection; and conducting performance appraisals.

Master Of Library Science, Library Science, 3.61

Bachelor Of Arts, Accounting, 3.77

Activities and Societies: National Deans List Scholar, Academic All-American, Earth-Space Sciences Club Minor in Spanish

Education record

Activities and Societies: Junior Achievement, 4-H