Brent Hathaway Email & Phone Number

Schaumburg, IL

Itasca, IL

Building commercial lines services for a successful countrywide personal lines loss control provider, assessing market potential to fit various commercial insurance client needs.

Chicago, Illinois

• Managed underwriting and policy administration teams for public schools, associations and affordable housing with $41M in annual premium. 14 member staff with budget accountability.
• Improved organizational capability; assessed effectiveness of existing talent and rebalanced team through permanent hiring, promotion, dismissal, demotion and repositioning.
• Significantly improved quote production time; reduced manual overrides by 70% using corrected and enhanced policy rating models.
• Reduced referral activity and increased speed of market response; developed underwriting control framework empowering associates with underwriting authority.
• Enhanced services by creating product development control framework integrating all company disciplines before implementing coverage and rate changes.
• Developed and institutionalized performance excellence metrics needed to balance expenses and reduce process rework.

London; Chicago;

• Provided global operational assurance through procedure review, observation and file review for underwriting and claims.
• Enhanced compliance standard In the U.K; assessed and assured preparedness for adoption of Solvency II for Lloyd’s Syndicate (1200).
• Improved quality assurance and adherence to company and regulatory standards by leading 5 U.S. internal audit reviews, identified compliance gaps and governed corrective actions.

Schaumburg

• Led teams assessing external program agencies by developing and executing operational audits.
• Recommended underwriting process improvement while aligning with company standards for 43 programs.

Schaumburg

• Managed the Equipment Breakdown Assumed Reinsurance program and addressed facultative referrals for all of Farmers Insurance with authority to $100M.
• Developed the pricing and expense model which more accurately assessed expenses and predicted profitability.
• Simplified client referral process by creating an automated tool for client in preparing referral submissions.

Schaumburg

• Assigned to Commercial Underwriting ‘Center of Excellence’, provided direction of global risk assessments calibrating results to develop systemic recommendations to strengthen the enterprise risk model.
• Led change initiatives to enhance internal audits, planned audits, designed templates, developed metrics, analyzed results and implemented an executive governance process.

Schaumburg

• Led baseline segment reviews of underwriting and operations assuring alignment of risk selection, pricing and compliance with company and regulatory standards for global accounts, program administrators, middle.
• Recommended how to eliminate underwriting premium leakage of $48M.
• Created tools to demonstrate completion of recommendations for centralized reporting.
• Increased operational efficiency by leading the design of a control framework and measurement standards.
• Led countrywide regulatory assessment of rate and form requirements across all business segments.

Schaumburg

• Managed program administrators while performing due diligence for new programs. Reviewed profitability, catastrophe risk, coverage adequacy, process improvement and systems integration.
• Added three new programs totaling $20M in written premium

Account Executive to the City of Chicago & its airports, Snap-On Tools, others

Bensenville, IL

Property Product Development

• Auto & Umbrella Line Management
• Revised Business Owners, Artisan Contractor and Umbrella underwriting products, rating and guidelines
• Directed new ISO-based automobile insurance rating and issuance platform
• Supported creation and licensing of four new underwriting companies

South Barrington, IL

• Designed system specifications for automated underwriting implementing process flow change
• Created profit and productivity measurement tools
• Revised Business Owners product, rating and guidelines
• Managed field underwriters